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Server not found

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server". I ha… (read more)

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server".

I have a network connection, but apparently Firefox may no longer have "permission to access to the web". I'm sure this is wrong because I can still access pretty much everything in the normal way, including other government sites, such as Social Security, using the Login.gov portal, though mypay is not listed as 'connected.'

What happened, and how do I fix it? Also, the error message says that I should "Check that Firefox has permission". How do I do that?

Asked by k.turkalo 5 months ago

Last reply by Naheem 5 months ago

I can't access the website 'mailfence.com'. I get message 'The connection has timed out---Problem Loading Page'

Mailfence.com is my email provider. I've been with them for years. Two weeks ago I am suddenly unable to connect with the website. My ISP is Comcast. My next door neig… (read more)

Mailfence.com is my email provider. I've been with them for years. Two weeks ago I am suddenly unable to connect with the website. My ISP is Comcast. My next door neighbor also uses Comcast. He can get to mailfence.com just fine. Can you please help with this issue. Comcast has declined to provide any help. Thanks.........Bob Horning

Asked by mrjedi2u1 1 month ago

Last reply by jonzn4SUSE 1 month ago

URL high lighting

Is there a way to make the URL high lighting of the domain more obvious? I find that most people can barely see the highlighting and I'd like to make it obvious (bolder … (read more)

Is there a way to make the URL high lighting of the domain more obvious? I find that most people can barely see the highlighting and I'd like to make it obvious (bolder and red, or highlighted in yellow, for instance.)

Can this be done via userchrome.css?

Thanks,

Thane

Asked by tsherr 3 months ago

Last reply by jeff-g 3 months ago

USPS links won't connect

I get the USPS informed delivery emails that show what mail is arriving daily. Whenever I click the "dashboard" link, I get: Bad Request Your browser sent a request th… (read more)

I get the USPS informed delivery emails that show what mail is arriving daily. Whenever I click the "dashboard" link, I get:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. If I go to the site, and click a link, the same thing happens. This doesn't happen with Chrome where links function normally. So, I think there must be a setting somewhere preventing me from accessing the links. I tried turning off "Block pop-up windows," but that had no effect.

Thanks, Ed

Asked by Ed LeRoy 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

I received at Save Mart Grocery Store Fresno an offer stated YOU'VE EARNED A GIFT CARD. I went to website to register my gift card and selected one for Save Mart Grocery Store. The amount is $10 that I earned because I spent more than $200 today.

Message I rec'd: Secure Connection Failed An error occurred during a connection to www2.activaterewards.com. Cannot be shown because the authenticity of the received data… (read more)

Message I rec'd: Secure Connection Failed An error occurred during a connection to www2.activaterewards.com. Cannot be shown because the authenticity of the received data could not be verified.

How do I get my $10 gift card?

Asked by tadelaney 5 months ago

Last reply by markwarner22 5 months ago

Cannot access internet with the latest FireFox (139.0.4)

I am on a MacBookPro running MacOS 15.5. My FireFox automatically updated to 139.0.4 on June 10th. Since then, my ability to access the internet with FireFox only has be… (read more)

I am on a MacBookPro running MacOS 15.5.

My FireFox automatically updated to 139.0.4 on June 10th. Since then, my ability to access the internet with FireFox only has been intermittent - I can connect for a variable number seconds and then it disconnects for minutes or hours. I have no problems connecting to the internet with Chrome or Safari, or with other applications. My perusal of the forums leads me to believe that it is the latest update that is causing the problems.

Has anyone experienced this problem and/or does anyone have a fix? Thanks in advance.

Asked by captenaj 4 weeks ago

Last reply by Rovian Jaxiel 3 weeks ago

I cannot access the internet with my VPN activated

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access t… (read more)

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access the internet if the VPN is activated - using Firefox or Edge. Thank you

Asked by caswell.gary 5 months ago

Last reply by markwarner22 5 months ago

Frequent crashes and freezes

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. F… (read more)

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. Freezes happen most often when browsing Reddit, and also when watching Youtube, but crashes and freezes can happen on almost any website.

I have tried changing profiles, refreshing and uninstalling/reinstalling, but the problem persists and seems to be getting worse over time.

Here are some recent crash reports:

bp-3d92e88d-bdc6-4629-a869-899650250219 bp-c57e72ab-a6e5-47d4-abeb-d5ce90250219 bp-b66a1b94-6392-4fc7-a2d9-4b9ee0250219 bp-2544016d-d918-4027-9b0e-de75e0250219 bp-23ca9aa4-0934-4f23-b2e1-0390a0250219 bp-9ea6fa00-c531-428e-b276-ad3760250219 bp-4b4316fd-ccb3-4787-877b-50ed40250219 bp-fe9ecc18-35dd-4654-b0e9-45ce00250219 bp-5447133c-6fe3-43fd-800a-dbdf10250219 bp-bb92230d-09b1-4920-8cc9-355940250218 bp-a98b5c50-bddb-4693-9199-ecc500250218 bp-0089dc50-da47-4be2-8e72-0dc8f0250218 bp-57364330-d723-4f8d-85dc-f31250250218 bp-2dbcdad1-a7de-4835-ba86-335e20250218 bp-bc7ca88c-c9b2-453c-9774-537b40250218 bp-b98c0da6-12e5-4332-a6e2-4c8680250218 bp-c4e7ff86-5cc6-43d3-aac8-81ce90250218 bp-07fb322d-1f54-478f-8f2f-3db690250218 bp-9670fc71-d8d7-48db-805a-7e8a90250218 bp-862d4443-8773-48c8-a09d-de9780250218 bp-3a7354bc-3fec-44b2-a802-f54de0250218 bp-c6b3cfac-61e4-444e-88e3-02f220250218 bp-9fc98135-55df-4746-8fbd-dd5530250218 bp-422b8b89-a540-4cad-8c1c-d11a00250218

Will be grateful if someone can help me get to the bottom of this Thanks

Asked by eldensymbiosis 5 months ago

Last reply by jonzn4SUSE 4 months ago

Why does Firefox not allow my private network to recognize the Firefox browser making it harder for me to sign in to my accounts?

I have a secure private network on my CPU. Why does Firefox not allow my secure websites to remember this browser? The website gives me the option "Recognize this browser… (read more)

I have a secure private network on my CPU. Why does Firefox not allow my secure websites to remember this browser? The website gives me the option "Recognize this browser." I check that box. But it is a vicious cycle. There is such a thing as too much protection. This makes it time consuming to access my accounts, requiring a cell phone and code to access accounts. Please advise.

Asked by GQDaniels1 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

problems with router settings page

Im not sure when the issue first started as Firefox updates quite often. Here is the issue: When logging into my router settings page locally,(http://xxx.xxx.xxx.xxx to … (read more)

Im not sure when the issue first started as Firefox updates quite often. Here is the issue: When logging into my router settings page locally,(http://xxx.xxx.xxx.xxx to access router on network), the forms constantly overlap. For example there is a form on the left that shows each settings page and the form on the right which is the settings i currently have selected.

When each settings form is loaded it is overlapped by the form on the right. To fix it i zoom in or out. And the forms re-align. But then they almost immediately snap back making it almost impossible to enter any data. This has not been an issue in the past, but i havent had to adjust my router setting for a while. It's driving me insane, so much that i installed a chrome browser just to access my router info. But i would prefer to use firefox as i do not like chrome.

This is also on both an old install and a brand new install of windows 10 and new install of firefox.

The router is a c4000bg from centurylink.

Thank you for any assistance in the matter.

Asked by Henri Kramers 5 months ago

Last reply by markwarner22 5 months ago

connection not secure

I use a utility that I've been using for years. Today, I went to synchronize my contacts and calendar and I couldn't do it. So I deleted my exchange account and then trie… (read more)

I use a utility that I've been using for years. Today, I went to synchronize my contacts and calendar and I couldn't do it. So I deleted my exchange account and then tried to reconnect with AkruSync andnow I get the message "Site information for ev367.arkname.com, connection not secure". I trust this site and i need to open it to complete my accoun login.t's the account or I'm sorry. I have used it for years.

Any help would be appreciated.

Asked by jjuenger 5 months ago

Last reply by markwarner22 5 months ago

DNS Problem

For no apparent reason I suddenly found that I could no longer browse via duckduckgo or Google (but could through Edge!). The on-screen response just informed that the si… (read more)

For no apparent reason I suddenly found that I could no longer browse via duckduckgo or Google (but could through Edge!). The on-screen response just informed that the sites were not available. I had no idea what could have caused this but a Microsoft fault search identified it is a DNS problem. I prefer to use the duckduckgo and need to resolve the DNS situation. Is this a Firefox problem, and if so, how do I fix it while still maintaining security?

Asked by vicmeadows 5 months ago

Last reply by TyDraniu 5 months ago