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Can't get touchscreen on Dell Inspiron 3953 to work properly

Currently using stock version of firefox which came with debian 12. I have tried every solution that I could find but none of them work. The touchscreen behaves like a pe… (read more)

Currently using stock version of firefox which came with debian 12. I have tried every solution that I could find but none of them work. The touchscreen behaves like a pen instead of a touchscreen.

Asked by Server 1 month ago

Last reply by zeroknight 1 month ago

Video DownloadHelper extension and Linux

Until recently, this extension had worked well on YouTube, where downloading videos has usually worked for years without an issue. However over the past month or so, whe… (read more)

Until recently, this extension had worked well on YouTube, where downloading videos has usually worked for years without an issue.

However over the past month or so, when using the Linux system, it's become impossible to download any video from YouTube, without an error popping up after a couple of seconds.This occurs whatever choice of aspect for a video is available, be it in mp4 or mkv format. I should emphasize that this issue only seems to occur on YouTube. Other unrelated sites that host video-sharing still work with Linux.

In Windows 10, Video DownloadHelper with YouTube still seems to be working as normal. So any ideas why I can no longer use this extension with Linux and YouTube?

Regards,

Asked by bendipa 3 months ago

Last reply by Paul 1 month ago

Zoom in and zoom out css not working

i want to zoom in and zoom out screen content using zoom css according to my screen it's working fine in Google crome browser but not working in Mozilla Firefox browser… (read more)

i want to zoom in and zoom out screen content using zoom css according to my screen it's working fine in Google crome browser but not working in Mozilla Firefox browser

https://prnt.sc/brKa31ZMK1LE

Asked by khyatipanchal2 5 months ago

Last reply by James 5 months ago

How to opt a specific addon out/setting of account settings sync

I have a lot a devices. I would like the majority of settings/etc to be synced with my account but I would also like to be able to have some add-ons excluded. For example… (read more)

I have a lot a devices. I would like the majority of settings/etc to be synced with my account but I would also like to be able to have some add-ons excluded. For example I use Persepolis download manager for the devices that support it but not all my devices support it. Result is I have to toggle active addon every time I switch devices as it syncs.

Asked by tsrnc2 5 months ago

Last reply by cor-el 5 months ago

firefox tab crash

Dear Firefox Support Team, I hope this email finds you well. I am writing to seek assistance regarding a persistent issue I am facing with Firefox on my Kali Linux opera… (read more)

Dear Firefox Support Team,

I hope this email finds you well. I am writing to seek assistance regarding a persistent issue I am facing with Firefox on my Kali Linux operating system. Despite my best efforts, I have been unable to resolve the problem, and I kindly request your support in rectifying it.

The issue I am encountering involves frequent tab crashes while using Firefox on Kali Linux. I have attempted various troubleshooting methods, including updating Firefox to the latest version, disabling extensions, clearing cache and cookies, and even reinstalling the browser entirely. Unfortunately, none of these measures have been successful in resolving the problem.

Considering the importance of Firefox in my daily activities and the need for a stable browsing experience, I am reaching out to request the assistance of a dedicated support team. It would greatly help if someone from your team could guide me through the troubleshooting process or provide specific instructions tailored to my situation. I am available at [email removed from public forum] for any further communication or clarifications you may require. Additionally, please let me know if there are any specific logs or error reports I should share to assist with the troubleshooting process.

I understand the challenges involved in troubleshooting unique system configurations, and I genuinely appreciate the effort your team invests in assisting users like myself. I have always valued Firefox as a reliable and secure browser, and I trust that your support will help resolve this issue and allow me to continue using it effectively on Kali Linux.

Thank you very much for your attention to this matter. I eagerly await your response and look forward to working together to resolve this issue.

Best regards, Harie.R

Asked by Mr. Black 5 months ago

Last reply by cor-el 5 months ago

Reorder context menu addon-options

I have many addons and some add a context menu with specific options. One that I often use is "Copy Plain text". Can it be moved upwards, can the order of the context men… (read more)

I have many addons and some add a context menu with specific options. One that I often use is "Copy Plain text". Can it be moved upwards, can the order of the context menu list of options for addons be customized?

Asked by cipricus 5 months ago

Last reply by cor-el 5 months ago

Updated method of disabling private browsing in Ubuntu?

Hello, I tried following methods online to disable private browsing however they don't seem to work (possibly due to being outdated?) and I was wondering if there is a wa… (read more)

Hello, I tried following methods online to disable private browsing however they don't seem to work (possibly due to being outdated?) and I was wondering if there is a way of disable private browsing in Ubuntu 22.04? I have added pictures to show what I implemented and it still allows private browsing.

Asked by wilsonhotman 5 months ago

Last reply by cor-el 5 months ago

Is there ANY WAY to run a javascript on parent process like how we run CSS on userChrome.css?

Hello, I created a loading progress bar for Firefox which uses JavaScript to show how much of the current page is loaded at the bottom of the address bar. Is there any … (read more)

Hello,

I created a loading progress bar for Firefox which uses JavaScript to show how much of the current page is loaded at the bottom of the address bar.

Is there any way I can automate running JavaScript at the opening of a window? Like how we can change the appearance in userChrome.css?

Currently I'm copy pasting the script to console at the start of every window.

Asked by mohammadmtay 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

How to close existing Firefox process, to be able to connect to WEB

I get message when trying to connect to the WEB via Firefox. "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox… (read more)

I get message when trying to connect to the WEB via Firefox. "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile".

How to close the running but not responding Firefox process ? To be able to connect to the web

Asked by urban.forsberg1953 5 months ago

Last reply by Terry 5 months ago

FireFox crashes - Crash Report Screen start everytime

Computer: Linux Opensuse Firefox up to date Recent restart created a firefox crash. THe dialog box appears each time. Cannot close, cannot open, cannot restart. The f… (read more)

Computer: Linux Opensuse Firefox up to date

Recent restart created a firefox crash.

THe dialog box appears each time.

Cannot close, cannot open, cannot restart.

The firefox crash report stays on.

Please help.

Attached> [Wed 14 Jun 2023 09:12:18 PM EDT] Crash report submitted successfully Crash ID: bp-bbc1898e-f068-48db-91e8-e4dfd0230615

Several crash reports are in the pending folder.

Thank You Anthony

Asked by anthony91 5 months ago

Last reply by jonzn4SUSE 5 months ago

Your Firefox profile cannot be loaded. It may be missing or inaccessible

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename pro… (read more)

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename profileini file. Finally I have uninstall and install using terminal by "sudo apt install firefox" but still I am getting this error "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

How to resolve this.

Thanks in advance.

Asked by ms.sona.12 5 months ago

Last reply by cor-el 5 months ago

Two Factor Authentication Using Twilio Authy

Frustrating experience trying to use Twilio Authy. Whenever I first installed it on my iPhone I was using Password1 and that is the only record it shows, with no obvious… (read more)

Frustrating experience trying to use Twilio Authy. Whenever I first installed it on my iPhone I was using Password1 and that is the only record it shows, with no obvious way to delete that entry now that I have dumped Password1 in favor of Bitwarden. Plus when trying to install on Linux Mint desktop it first wanted me to use Snap package but Mint uses Flatpak. Got it installed using default software manager in Mint, then when I wanted to authenticate it sent code to phone, but phone said already registered so no way to authenticate desktop version. Forget it ... I use my Yubikey for all my other 2FA and it works slicker-n-snot this Twilio thing is too much hassle comparatively. When Mozilla adds some other 2FA choices THEN I can use 2FA with FF, not this app. Ugh.

Asked by W7DAH 5 months ago

Last reply by Dropa 5 months ago

Firefox Stopped Openign External Links

Before the latest update, I was able to open links (eg zoommtg:) but that quit working. I originally thought it was a problem with Ubuntu, but I tried in Chromium and it … (read more)

Before the latest update, I was able to open links (eg zoommtg:) but that quit working. I originally thought it was a problem with Ubuntu, but I tried in Chromium and it seemed to work fine. In addition to not being able to open links, I can't click on the "Show Folder" in the downloads dialog. This leads me to believe Firefox is having trouble communicating with the desktop.

  • OS Ubuntu 22.04.2 LTS
  • Firefox Version 114.0.1 (Snap)

Ideally, I'd like to find a log or some indicator as to why this is happening. It's quite annoying because I find myself doing a lot of copying and pasting of links and what not. Any help would be appreciated.

Asked by p-twohig 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

How to get rid of the "Unlock keyring" pop-up? CentOS 7, KDE desktop

Hi Folks, I recently downloaded and installed firefox-114.0.1 to replace the aging CentOS 7 package. Install went fine, browser seems to be working great. But now, ever… (read more)

Hi Folks, I recently downloaded and installed firefox-114.0.1 to replace the aging CentOS 7 package. Install went fine, browser seems to be working great. But now, every few minutes, I get a dialog box popping up titled "Unlock keyring" asking me to "Enter password to unlock"

Completely obnoxious - you can't ignore it. It steals focus from whatever you were doing. You can click somewhere else end get the mouse focus back, but the keyboard focus is stuck to the dialog until you close it.

I know that KDE has some sort of keyring feature, but I've never used it and I've tried to disable it in settings.

I think it must somehow be related to the firefox install, because I never had it happen until this install yesterday.

Suggestions? I'm about ready to revert to the prehistoric v78 Thanks

Asked by ergeorge 5 months ago

Last reply by cor-el 5 months ago

I'd like to "prevent this page from making additional diologues", but with the browser function that creates the diologue working instead of being blocked

I've got a pretty simple question here. I do work thru a website doing data entry. One of the forms has a "copy this data to all similar fields" button. When I used to u… (read more)

I've got a pretty simple question here.

I do work thru a website doing data entry. One of the forms has a "copy this data to all similar fields" button. When I used to use Chrome, I could click the button and it would work with no pop-up dialogue. In Firefox, it creates the dialogue below (mozillahow2.png) asking me to confirm that I want to copy the data. It has an option to prevent the page from creating additional diologues.

I tried ticking the box but, unfortunately, this prevents the copy-to-all function in the website from working at all; it blocks the dialogue completely rather than defaulting to "yes, confirm" etc.

I'm just wondering how I can tinker around and make this work like it does in Chrome. It's a minor inconvenience but one I would like to optimize.

Thanks! -LDStrait//Chilperic Fanethegn

Asked by Logan Strait 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

how to prevent disabling an addon

hello firefox heroes, I am looking for a way to prevent disabling an addon. The addon is secondary, but for the sake of completeness: it's about the web blocker LeechBl… (read more)

hello firefox heroes,

I am looking for a way to prevent disabling an addon.

The addon is secondary, but for the sake of completeness: it's about the web blocker LeechBlock.

It was intended as an alternative to the web blocker ColdTurkey, but unlike ColdTurkey, which does not work for Linux systems, there is no password protection to prevent disabling and/or uninstalling the addon. Thus, it is quite easy to get distracted even though you don't really want to.

does anyone know a solution?

Asked by jan.pr 5 months ago

Last reply by cor-el 5 months ago

Daily Mail Sports page popup?

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've search… (read more)

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've searched the web for a solution but to no avail, hence my asking here. I have the popup blocker ticked, but this annoyance just keeps on.

cheers,

Eddie

Asked by keteddie 5 months ago

Last reply by zeroknight 3 months ago