Firefox Support Forum

Bought a new windows 11 ASUS laptop. Trying to install an HTML bookmark file from older windows 10 ASUS laptop. When I execute the HTML file import on my new ASUS windows 11 laptop, nothing happens. Even found and removed the "block protection" in the HTML file.

Why am I unable to import a firefox bookmark HTML file?

Thanks for any solutions anyone can provide.

Facebook chatting not working in mozilla firefox browser from last 7 days, unable to open chat window and chat history. What can i do now? my browser is updated version.

Hello. I have just installed Windows 11 and have a problem with the Firefox browser that I didn't have with Windows 10.

On the Talk Radio website: (https://talkradio.co.uk/), there is a "Listen Live" button which, when clicked creates a popup window for their Radio Player application. Under Windows 11, the window pops up, but is empty (this was fine under Windows 10). I tried this with Edge and it works fine.

Could someone look into this please? I don't want to have to use Edge.

Many thanks,

Kevin

Is there a simple way to get rid of duplicate toolbar folders? The two add-on that you have in the list don't work anymore. Can you put a "remove duplicate folders" in toolbar commands? Thanks for your help and interest.

Since updating to Windows 11, every time the browser closes there is a crash report. The browser is working as normal in most sites, but not all, but that maybe down to the apps not liking Windows 11 as well.

In a new installation of Windows 11,loading a Bing app for background pictures resulted in Bing hijacking Firefox making it impossible to start Firefox. I deleted the Bing app with no effect, I want Firefox back!

Just booted up a new laptop with Win11 and installed Firefox - had been working normally, but now I can't get back into the browser menu or anything else on that menu/url bar. On opening a new window, I can click and view the menu, but within a few seconds it vanishes, but the button remains highlighted as though it's still open, so I can't re-open it.

I'm running v95.02 (64bit) on a Dell G5-5500 with 16GB RAM and an NVIDIA RTX 2070 with 6GB RAM with Windows 11 (v10.0.22000)

On many occasions (several times a day) Firefox simply goes away without warning... sometimes after several minutes on a page. Sometimes in GMail, sometimes Facebook, sometimes other sites... there does not seem to be a particular pattern.

Is there a hidden log somewhere that I can send to you to help resolve this issue?

Thx!

Al

This is kind of a weird problem...I recently upgraded to Windows 11, and I started using multiple desktops. I then opened up Firefox on each desktop, and I think that's where the problem began.

I have different tabs opened on each iteration of Firefox, but when I closed down Firefox on Desktop 1, it didn't save any of my tabs when I opened it up again. I tried to repeat the problem on Desktop 2, but instead Firefox behaved normally and saved the session. I've tried looking online for an answer to this, and i have no idea what's going on.

Has anyone encountered a similar issue? If so, how do you fix this?

Thanks!

Hi all, this issue has existed for awhile with me. On previous computers I had to use Chrome over Firefox because sometimes this issue occurs. I won't get error messages, or any freezing. The browser will open but after that the issues arise. My home page shortcuts won't appear. It will be a blank tab and that is it. If I press any of my shortcuts on the toolbar, or even search anything it will load and load and load. But won't ever crash, have an error or anything. Just a continuous load. Some times it will just open a new blank tab and do nothing. Then after closing Firefox through task manager, the browser won't even open. If it does, the same thing happens. This will happen randomly and quite often. Right now I am on Firefox after having to 'refresh' the browser in the settings and it started up but immediately the websites wouldn't load nor the home page favourite websites. I spammed the websites, opened about 20 tabs of different websites and eventually ONE of those tabs load. I honestly cant find any articles relating to this issue. Edge and Chrome work flawlessly but for some reason Firefox will throw in this issue for me. I prefer this browser over the other two but I have had to use Edge to find support when Firefox wouldn't work.

I am currently on Win 11 Dell XPS 13 and have reinstalled Firefox numerous times.

Any help will be appreciated.

I am trying to click on a product to order on a website. Nothing happens when I click on the item. I tried the same thing on Microsoft Edge and it worked. Can you tell me what setting to change to make this work? I prefer Firefox. I am using Windows 11. Thank you!

Since the release of V96.0.2, Firefox has repeatedly crashed at random times, including when first loading pages. It occurs on several websites, including Google search, WashingtonPost.com, and the Firefox support page.

OS: Windows 11 Hardware: Dell XPS 13 9310

I have turned off the automatic acceleration feature per help article suggestion.

I like to use Firefox to manage my websites which are Big Commerce sites. Every time I login into Big Commerce it puts up a message, "Login from New Device" see code sent to your email. Why does this happen? Is there a setting that I can change to fix it? Thanks in advance.

Peter