Showing questions tagged:

everytime I enter a search term and hit enter. A new tab opens and the page is blank.

Firefox just updated a few days ago to version 149.0. Prior to, no issues. Now every time I enter a search term and hit enter. A new tab opens and the page is blank. It o… (read more)

Firefox just updated a few days ago to version 149.0. Prior to, no issues. Now every time I enter a search term and hit enter. A new tab opens and the page is blank. It only happened after the update. Closing the tab and doing the same thing again opens a new page correctly.

Open 1 4 13

Lost everything

Since the last upgrade I have lost ALL bookmarks, History, everything is gone, Passwords also I tried loading the old profile god knows what it is called, and there's sti… (read more)

Since the last upgrade I have lost ALL bookmarks, History, everything is gone, Passwords also

I tried loading the old profile god knows what it is called, and there's still nothing

WHY DOESN'T FIREFOX BACKUP EVERYTHING BEFORE FORCING CHANGES

TURNS ME OFF USING FIREFOX.

Open 1 2 8

I cannot pin any of my extensions to the toolbar Firefox PC desktop

When I first install an extension, there is an option to pin that extension icon to the Firefox taskbar. But if I later unpin it, then I can never repin it back to the ta… (read more)

When I first install an extension, there is an option to pin that extension icon to the Firefox taskbar. But if I later unpin it, then I can never repin it back to the taskbar. In older editions of Firefox, long ago, there were ships wheel icons next to the extensions in the extension list. There was choice to "pin to the taskbar", but now there are no ship's wheel icons in the list. And therefore no way to repin the extension to the taskbar. Therefore, once I unpin an extension icon from the taskbar, I have no way to pin it back up there.

Open 1 1 19

Couldn't load XPCOM on Windows 11

When I open Firefox in Windows 11 a small window appears that reads, "Firefox Couldn't load XPCOM. I have not found any solutions to stop this that work. Will Mozilla fix… (read more)

When I open Firefox in Windows 11 a small window appears that reads, "Firefox Couldn't load XPCOM. I have not found any solutions to stop this that work. Will Mozilla fix this?

Open 3 1 94

Firefox VPN is not showing up in Firefox 149

Hi, I updated to Firefox 149 (German User) and did not get the Seutp prompt mentioned in https://support.mozilla.org/en-US/kb/built-in-vpn#w_turn-on-vpn-in-firefox I Als… (read more)

Hi,

I updated to Firefox 149 (German User) and did not get the Seutp prompt mentioned in https://support.mozilla.org/en-US/kb/built-in-vpn#w_turn-on-vpn-in-firefox I Also tried https://support.mozilla.org/en-US/kb/built-in-vpn#w_how-do-i-turn-off-or-remove-vpn-from-my-toolbar to check the Optiions in the Settings, but there is also the part "VPN" missing. In the Help Section it says that I have installed 149.0 (64-Bit) Windows Version. Is there something missing?

best regards

Open 3 1 108

Unexpected error upon attempting to sign in.

A leak was detected on my account then Mozilla locked it. Every passwords were changed as I still got an "Email just returned" error upon trying to sign in, and now I end… (read more)

A leak was detected on my account then Mozilla locked it. Every passwords were changed as I still got an "Email just returned" error upon trying to sign in, and now I end up with an "Unexpected error".

And to make sure that this has nothing to do with the plugins I have on my pc installation, I tried signing in on mobile phone as well. Same issue.

Open 1 1 101

Canceled VPN, want my refund

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace … (read more)

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

Open 2 1 145

how do i logout of firefox

bold text I am trying Firefox out and I want to sign out so that I'm forced to sign back in and verify that I have the right password How do I sign out from Firefox … (read more)

bold text I am trying Firefox out and I want to sign out so that I'm forced to sign back in and verify that I have the right password How do I sign out from Firefox

Open 1 1 147

firefox e-mail not working

I'm 84 and know little about computers - when I try to get into e-mail it says "program running but not responding" How do I correct this? Please help. Since I can't o… (read more)

I'm 84 and know little about computers - when I try to get into e-mail it says "program running but not responding" How do I correct this? Please help. Since I can't open my e-mails you can't reach me. Phone: [edited phone# from public community support forum]

Open 1 1 243