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Add-ons / Plugins / Extentions on Mac OS

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all… (read more)

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

Asked by Donovan 4 days ago

Last reply by Terry 3 days ago

  • Archived

When importing data from Chrome to Firefox, why am I NOT given the option to import my passwords?

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screen… (read more)

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screenshot that is identical to the one I've included, except for they also have a box you can check to import passwords. I successfully imported my cookies, browsing history, and bookmarks, but there was no passwords box for me to check and I haven't been able to import my passwords. Why is it that option not showing up for me?

Asked by jjj123 2 years ago

Last reply by McCoy 2 years ago

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Google Meet audio not working

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a differ… (read more)

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a different browser so it's not my computer/mic. I've cleared my cookies/cache and disabled adblock, which is about where my know how ends. Any help would be much appreciated; I use Meet a lot for a side job and I haven't been able to search my way into a solution. I'm on Mac Catalina with FF 71.

Asked by Ladybug12 2 years ago

Last reply by eileen milla 1 year ago

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How to find the folder containing a bookmark

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari the… (read more)

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari there an optional column for folder and you can then right-click and get an option to open the folder.

Is there a way to do this in Firefox?

-louie

Asked by Louie S 2 years ago

Last reply by eberger5 1 year ago

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shortcut for switching browser windows?

Hello, I urgently ;-) need a shortcut to switch between open browser windows. It seems to be one of the basic ones, but is nowhere to be found. Solutions using Tilde do n… (read more)

Hello,

I urgently ;-) need a shortcut to switch between open browser windows. It seems to be one of the basic ones, but is nowhere to be found.

Solutions using Tilde do not work for me becuse it's not available on my Apple keyboard.

Why not use Command +< or Command + > respectively, like many other apps do?

And why not at least let me configure that in a simple fashion myself???

Thanks for any solution!

Asked by 200cm 2 years ago

Last reply by artist3 1 year ago

  • Archived

warn on quit

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to ac… (read more)

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to accidentally do. Is there a way to keep this from happening? A simple "Are you sure" confirmation dialog would be great, or I really like the Chrome "hold command-Q" to exit feature. This seemingly simple function is proving extremely difficult to accomplish.

Yes, I'm aware of session restore, but (1) It does not preserve my window arrangement. I use multiple desktops for various tasks, and they each have related browser windows. (2) I need to see webpages exactly as they were when I opened them. Sessions expire, dynamic pages are refreshed, content is removed etc. That is all lost.

I do not want to disable session restore completely. It can still be useful. But, I do not want to trigger session restore automatically every time. Manual activation is ideal.

regarding: "browser.tabs.warnOnClose" I do not want a warning for closing multiple tabs. I often have many windows open and that warning gets annoying. It also doesn't prevent me from accidentally quitting when I only have one tab open.

I tried setting browser.warnOnQuit to true, but it's ignored.

I simply want a confirmation when I use the keyboard shortcut to QUIT. That's it. No side effects. Can Firefox do this?

Asked by MountainManJoe 2 years ago

Last reply by cor-el 9 months ago

  • Archived

Asked to log in to Sync every time I open Firefox 76

Honestly, I don't care about Sync. I only use my desktop computer. My cookies are always set to be saved. I never delete them. But every time I open Firefox 76, I see the… (read more)

Honestly, I don't care about Sync. I only use my desktop computer. My cookies are always set to be saved. I never delete them. But every time I open Firefox 76, I see the Important News page about profile changes with a log/in request on the right side. In Preferences, I set a custom URL for my homepage. That did not change what I see first when I open Firefox 76. I never sign out, just open and close the Firefox window, and all it is set to save all of my login information. How can I go straight to my home tab without seeing this one about profiles changes?

Asked by Andrea 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Malwarebytes is using a process/file that removed ALL my bookmarks from one computer!!!

76.0.1 Firefox 10.13.6 Mac os I ran Malwarebyetes and in restarting, it took a long time, after which ALL my bookmarks were gone. I cannot use the import/restore b/c whil… (read more)

76.0.1 Firefox 10.13.6 Mac os

I ran Malwarebyetes and in restarting, it took a long time, after which ALL my bookmarks were gone. I cannot use the import/restore b/c while it shows the bookmark dates, when click to restore it says "unable to import the process file" on ANY dare.

    WHen I restart computer, a red banner said toolbar and bookmarks won't display.THis can be caused by security software, read more....bla bla!
  I have sync and that doesn't restore anything-bookmarks or toolbar!!!

I called Apple and they said it was b/c they wanted me to upgrad os system to Catalina, which I am not willling to do yet!!

I also have an external hard drive and iCloud/time machine backups, but I can't get those to be accepted into the Firefox sidebar and toolbar--they just show up as quick view documents!!

Why the heck is there no phone support?!?!? Help!?!!

Asked by Olivia is goddess 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I get constant "The connection has timed out" errors... please help.

Hi Folks, I recently had to change my slow POTS broadband to LTE broadband as its quicker, however the LTE connection is quite weak (rural UK), so i get a much faster spe… (read more)

Hi Folks, I recently had to change my slow POTS broadband to LTE broadband as its quicker, however the LTE connection is quite weak (rural UK), so i get a much faster speed for streaming at night, but sometimes establishing a session or initial connection can be a little troublesome.

Im studying from home all day, every day at present. I get perhaps 40% of my new tabs / web searches sending me a "The connection has timed out" error, which i have to refresh the page to try again. Usually i can live with this, as im used to poor broadband generally.

Problem - i have a timed aptitude test tomorrow. I cant use any other network connection as im not supposed to go anywhere with coronavirus.

Can anyone help me resolve the network timeout problem? Im doing practice tests and im now getting timeouts for the server to have received my answers! I dont want to fail the test because of network timeouts.

MacOS 10.15.4 - firefox browser 76.0.1

Any help would be MASSIVELY appreciated.

Asked by tom7182 1 year ago

Last reply by Shashank Shekhar 1 year ago

  • Archived

update config

its obvious that the last version of FF has setting issues. Something new in the config settings is preventing css mods from taking place. I know about the toolkit css it… (read more)

its obvious that the last version of FF has setting issues. Something new in the config settings is preventing css mods from taking place. I know about the toolkit css item etc.... but there is something else that is not right. Maybe you should check with Apple before you release updates. Please find out what is is..you might have to talk to Apple and try different things on a Mac ....to confirm that css works.. I am running the latest.. I think its definitely a FF thing because it worked before and other fonts controlled by Mac are not having the problems that the bookmarks toolbar is having regarding css to enlarge the microscopic font that in on a Mac toolbar. If you cant find anything then I guess its time to go to Brave.

Asked by paul smith 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Bookmarks

I have installed a new computer (Mac mini). I have synchronized with old computer (imac 2011). All bookmarks transferred successfully to new computer. In the right places… (read more)

I have installed a new computer (Mac mini). I have synchronized with old computer (imac 2011). All bookmarks transferred successfully to new computer. In the right places etc (Bookmarks menu; Bookmarks toolbar etc ). All the headings in the toolbar are correct with all the bookmarks in the dropdown menus from the toolbar as before. The problem is when I go to ADD a New bookmark the old toolbar headings don't show up in the Add Bookmarks dropdown options. How do I add a new bookmark into a list of an existing toolbar heading or existing list from the toolbar ?

Asked by Richard2k 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

YouTube with Firefox

I can't use YouTube with Firefox on Mac. When I open YouTube, it acts like it is stuck and keeps reloading a previous page, over and over every 3 seconds so I can't click… (read more)

I can't use YouTube with Firefox on Mac. When I open YouTube, it acts like it is stuck and keeps reloading a previous page, over and over every 3 seconds so I can't click on anything. Strange. Yes, I cleared the Cache and it didn't help. I had an old mac and had the same problem and my new mac was just purchased this year. Any ideas?

Asked by Gordon 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

error message

I am getting an error message at the bottom of the page when I use Firefox. It says Mozilla Firefox seems slow... to... start. And wants me to click on a button to find o… (read more)

I am getting an error message at the bottom of the page when I use Firefox. It says Mozilla Firefox seems slow... to... start. And wants me to click on a button to find out how to speed it up. Is this genuine and from Mozilla or is it a scam? I know I am probably sounding a bit paranoid but I am really careful these days. Cheers, Dave

Asked by davepoole 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Sync, log out and privacy

Hi everyone, I was wondering if there is a possibility to delete automatically bookmarks, passwords, etc, when I logged out of firefox sync? It can be useful for example … (read more)

Hi everyone, I was wondering if there is a possibility to delete automatically bookmarks, passwords, etc, when I logged out of firefox sync? It can be useful for example when I am working on a computer other than my own. Thanks for your help. Emmanuel

Asked by emmanuel.quillet 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why does not Firefox supports Touch Bar completely?

Hi, I always use Firefox. I wonder why Microsoft Edge which was born later than Firefox supports Touch Bar completely, on the other hand Firefox which was born so long be… (read more)

Hi, I always use Firefox.

I wonder why Microsoft Edge which was born later than Firefox supports Touch Bar completely, on the other hand Firefox which was born so long before Edge doesn't support Touch Bar completely?

TouchBar on Firefox show static buttons only. It's so stupid, I think.

The features of Media Scrubber and going to registered site on top sites can be only operated on Touch Bar, but going to previous/forward page, opening new tab, and reloading page is also available on keyboard shortcut.

I think it is meaningless that supports only these features that can be operated by keyboard. It is worth supporting features that can be only operated by TouchBar such as Media Scrubber.


I want Mozilla to support these feature of Touch Bar like Media Scrubber completely because I love Firefox.

Asked by Uhucream 1 year ago

Last reply by cor-el 1 year ago