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Error code: SSL_ERROR_UNSUPPORTED_VERSION

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message; "Secure Connection Failed An error… (read more)

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message;

"Secure Connection Failed An error occurred during a connection to 192.168.1.201. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox."

indicates I no longer can access my page until I find the remedy to this issue. Thank you in advance for cooperation and help with is matter.

Asked by donaldrshaffer 1 month ago

Last reply by cor-el 1 month ago

drop-down menu for date cuts off at cibc.com and online.simplii.com

Both online.simplii.com and cibc.com display the same behaviour when selecting a date from a drop-down menu. When the date is 2 digits, the second digit is cut off. (Note… (read more)

Both online.simplii.com and cibc.com display the same behaviour when selecting a date from a drop-down menu. When the date is 2 digits, the second digit is cut off. (Note: Simplii Financial is owned by CIBC, so I wonder if they use the same code...)

See attached image. In the first line "May 31" has been selected, but it displays "May 3". (Though the form sends the correct "May 31" data.)

Asked by shimrah 3 weeks ago

Last reply by cor-el 3 weeks ago

Autofill for CC no longer works

Credit card information is no longer saved/autopopulated and I can't see anything about saved CCs in Browser Privacy settings where I could access it before. This has bee… (read more)

Credit card information is no longer saved/autopopulated and I can't see anything about saved CCs in Browser Privacy settings where I could access it before. This has been a problem for several months now, but has never been an issue in the past.

Asked by allie.m.olvera 6 days ago

Last reply by cor-el 5 days ago

multiple rows

in the picture below you see amount of rows in slimjet browser start up page . can anybody tell me how to get these multiple rows in to mozilla-firefox start up page plea… (read more)

in the picture below you see amount of rows in slimjet browser start up page . can anybody tell me how to get these multiple rows in to mozilla-firefox start up page please ???

Asked by carlos60 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox 100.0b4 not compatable with Netflix.

I updated to Firefox 100.0b4. And now Netflix won't work on Firefox. Netflix will work on any other browser. I have been using Firefox exclusively for the past 15 years. … (read more)

I updated to Firefox 100.0b4. And now Netflix won't work on Firefox. Netflix will work on any other browser. I have been using Firefox exclusively for the past 15 years. Is there a solution? Should I roll back the latest update?

Asked by rederiksen2 2 months ago

Last reply by FredMcD 2 months ago

How may I can turn off "share image" feature?

Please help me..... After update my firefox its showing a share option on each featured image on amazon product page. How may I can turn this off? Sample link: [https://w… (read more)

Please help me.....

After update my firefox its showing a share option on each featured image on amazon product page. How may I can turn this off?

Sample link: [https://www.amazon.com/dp/B0057ECYS0]

-Advance Thanks

Asked by Romeo Islam Rabby 2 months ago

Last reply by cor-el 2 months ago

app-on extensions and app icoon is not workin in firefox dev ver

i have been using firefox from long time i like firefox but i just tried new firefox dev version but is is not working properly and my add-on extensions are also not work… (read more)

i have been using firefox from long time i like firefox but i just tried new firefox dev version but is is not working properly and my add-on extensions are also not working and app icon is now showing

Asked by Sandy 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox won't stay logged in

I have tried everything I know (I think) but Firefox won't allow me to stay logged in. How do I accomplish this??? I have researched online and still have not been able t… (read more)

I have tried everything I know (I think) but Firefox won't allow me to stay logged in. How do I accomplish this??? I have researched online and still have not been able to accomplish this.... Google Chrome is no problem.... I stay logged in to it, but not so with Firefox... Help!!!!

Asked by xnman 2 months ago

Last reply by RGW 2 weeks ago

Is it ok to delete "cert-revocations" folder?

Hi, I check my storage for large folders and I came across folder inside Firefox profile called "cert-revocations" and its size is more than 400MB, can I delete it safely… (read more)

Hi, I check my storage for large folders and I came across folder inside Firefox profile called "cert-revocations" and its size is more than 400MB, can I delete it safely? What cons of deleting this folder? and why Firefox doesn't clean this folder periodically?

Asked by 2bc78b7508 2 months ago

Last reply by cor-el 2 months ago

MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

Hi, I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefox… (read more)

Hi,

I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefox), I get the error message as mentioned in the subject.

I tried to understand why this occurs. A quick Google just leads me to an issue with the Microsoft domain, and what I can understand was a Firefox bug.

Trying to figure out if it is a problem with Firefox, or a problem with the certificate. Any thoughts?

Asked by gustav6 2 months ago

Last reply by cor-el 2 months ago

Task Bar

The Task Bar at the bottom of my screen has disappeared on Firefox but not on any other application. An I.T. expert has tried to fix it without success. Has anyone else f… (read more)

The Task Bar at the bottom of my screen has disappeared on Firefox but not on any other application. An I.T. expert has tried to fix it without success. Has anyone else found a way of restoring it permanently?

Asked by jerry.morgan3 1 month ago

Last reply by Dropa 1 month ago

please take off the total ad block up add.

please take off the red add, the pop up total add sign that keeps popping up asking to paid for the add block I am 82 and on a fixed budget. I do not want this service. H… (read more)

please take off the red add, the pop up total add sign that keeps popping up asking to paid for the add block I am 82 and on a fixed budget. I do not want this service. How do I get it off my computer. When I want to print an article from an e mail.I always have to remove it to save an e mail, or when I want to print an article, I read it later, and I see the total ad block on my printed article stuck on the printed page blocking out what I printed. Its very annoying to have to take it off the screen before I print anything. Please help me. George at [removed email from public]

Asked by gnsansom 1 month ago

Last reply by FredMcD 1 month ago

Latest Update

The latest version of Firefox was just installed and I am now having constant crashing problems the performance is significantly worse than the previous session. How do … (read more)

The latest version of Firefox was just installed and I am now having constant crashing problems the performance is significantly worse than the previous session. How do I go back to the previous version. Note to Firefox please do not use us a your Beta testers.

Asked by art3006 1 month ago

Last reply by FredMcD 1 month ago

Update problems.

I have been using Firefox for over 20 years. I used to be able to log unto my router and Firefox would warn you about it and asked if you would like to continue. Now I … (read more)

I have been using Firefox for over 20 years. I used to be able to log unto my router and Firefox would warn you about it and asked if you would like to continue. Now I get "Secure Connection Failed

An error occurred during a connection to 192.168.1.1. Peer’s certificate has an invalid signature.

Error code: SEC_ERROR_BAD_SIGNATURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

What I did to learn more, was use a different browser. I had no problem. Today I try tp log into Foxnews.com. I get a blank screen and I can't log in.

Starting to wonder if I should get rid of Firefox.

Asked by mbaburins 1 month ago

Last reply by Dropa 1 month ago

Cannot access several websites

When I try to access a few common sites, such as Lowes.com and Totalwine.com, I get the following message: An Error has occured We apologize for the inconvenience, but th… (read more)

When I try to access a few common sites, such as Lowes.com and Totalwine.com, I get the following message:

An Error has occured We apologize for the inconvenience, but the requested url is invalid. It may be a result of using special characters that are not accepted at this time. Thank you for your patience.

If I really need to access the site I can open Google Chrome and they will open with no problem.

How do I fix this issue? BTW Firefox just loaded the latest update and the problem still exists.

Thx, Bill

Asked by bill6044 1 month ago

Last reply by FredMcD 1 month ago

Unable to log into my Citizens Bank account

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server.… (read more)

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server." Tried updating Firefox and Troubleshoot mode.

Asked by klsus612 1 month ago

Last reply by FredMcD 1 month ago

Firefox crashes when printing to "Save to PDF"

OS: Windows 10 Firefox Version 100.0 Starting this afternoon... Firefox crashes (completely shuts down) every time I try to print to "Save to PDF" with the Firefox browse… (read more)

OS: Windows 10 Firefox Version 100.0 Starting this afternoon...

Firefox crashes (completely shuts down) every time I try to print to "Save to PDF" with the Firefox browser page open. I can print a browser page to my local printer, but not to "Save to PDF", even if it is in Troubleshoot Mode and even after Firefox has been refreshed.

Everything on my system is current and updated.

This issue is new.

Any ideas, or other suggestions.

Thank you in advance for your time and assistance on this matter.

Dave

Asked by davesorion 1 month ago

Last reply by FredMcD 1 month ago

W101 Central

Simply put, I have used the website: http://www.wizard101central.com/ For MANY years, and now your system wont let it load. I have spent over an hour going through the e… (read more)

Simply put, I have used the website:

http://www.wizard101central.com/

For MANY years, and now your system wont let it load. I have spent over an hour going through the endless links in your "help" system with no help at all.

This site is not loading and the lock with the red line wont let me disable the darn thing.

If I have to choose between Firefox and being able to access what sites I want, then Firefox will lose the battle.

I have tried all your little "help" suggestions and none work. I have been a faithful Firefox customer for about 12 years, but the end of that era is quickly coming to a close.

For your sake, I hope this is something you can fix easily because that website has thousands of loyal customers that are having the same issue with you that I am now.

Asked by vanshipley 1 month ago

Last reply by MarkRH 1 month ago