Showing questions tagged:

How to wipe old Sync data from cloud ?

Product: Firefox for Windows Hello, I am returning to Firefox after many years and have recently reinstalled the browser. I logged into my old Firefox Account, but it imm… (read more)

Product: Firefox for Windows

Hello,

I am returning to Firefox after many years and have recently reinstalled the browser. I logged into my old Firefox Account, but it immediately started syncing my old data (passwords, bookmarks, extensions) from years ago, which I no longer want.

Here is my dilemma:

I cannot simply turn off Sync. I want to use Sync for my new data (new passwords and bookmarks) moving forward, so keeping Sync enabled is necessary.

I cannot find an option to manually delete old data on the Mozilla account website. The "Delete Synced Data" option mentioned in some older guides does not seem to appear on my current account management page.

Is there a way to completely wipe the historical Sync data from the Mozilla servers so I can start fresh with a clean cloud, while still keeping the Sync feature active for my future data?

Any advice or solutions would be greatly appreciated. Thank you!

Open 1 20

After upgrade to Vers 152 .. I am getting this prompt to 'Add 'mail.yahoo.com' as an application for mailto links - why ?

I REALLY don't want to see prompts like this ... when FF upgrades to a newer release. I postponed clicking on adding this application since I really didn't know what it… (read more)

I REALLY don't want to see prompts like this ... when FF upgrades to a newer release. I postponed clicking on adding this application since I really didn't know what it as going to do, or how to remove it once done. The little 'i' in the red circle did nothing. So - I finally clicked on it to make it go away. Not hat I call a very seamless upgrade.

Open 3 60

I canNOT find or import my bookmarks anywhere anyhow.

Running windows 10. I installed the newest vewrsion of Firefox, and now I can see or find bookmarks anywhere. I tried the tutorial but I dont see anywhere in my computer … (read more)

Running windows 10. I installed the newest vewrsion of Firefox, and now I can see or find bookmarks anywhere. I tried the tutorial but I dont see anywhere in my computer where a list of bookmarks are.

Open 1 80

How do I enable javascript?

I need to enable Javascript. This problem began with the latest update 152.02. Last Pass needs it. So does ID me. I have tried about:config and javascript.enabled (tru… (read more)

I need to enable Javascript. This problem began with the latest update 152.02. Last Pass needs it. So does ID me. I have tried about:config and javascript.enabled (true). Apparently it is not so. The computer is an HP Pro 3500 series MP Windows 10. I hope someone can help. Thanks.

Open 1 40

Firefox is showing an outdated JSON file while Chrome displays the latest version.

Hi, I'm experiencing an issue with Firefox caching a JSON file. My website uses a JSON file to display dynamic values. After updating the JSON file on the server, Chrome,… (read more)

Hi,

I'm experiencing an issue with Firefox caching a JSON file.

My website uses a JSON file to display dynamic values. After updating the JSON file on the server, Chrome, Edge, and other browsers immediately show the latest data, but Firefox continues to display the old values even after refreshing the page.

I have tried: - Hard refresh (Ctrl + Shift + R) - Clearing Firefox cache - Private Browsing mode - Confirmed the JSON file is updated on the server - Verified that Chrome and Edge display the latest values

The JSON file is requested using JavaScript from my website: Main issue on this page: https://bloxvalues.net/blox-fruits-value-calculator/ and other individul item pages too.

Could Firefox be aggressively caching the JSON file, or is there a cache-related setting or HTTP header I should check? Any suggestions would be appreciated.

Thank you. Qaamar

Open 5 10

Why does X.com crash Firefox entirely

Every time I attempt to log into X.com the Firefox browser stops working entirely. Dead. Nothing. Won't open or function. Need to restart my computer to access and use Fi… (read more)

Every time I attempt to log into X.com the Firefox browser stops working entirely. Dead. Nothing. Won't open or function. Need to restart my computer to access and use Firefox. This does not happen when I use Chrome.

Open 1 30

Latest Mozilla update - now logged out of all accounts on laptop??

Hello there's just been an update on my laptop for Firefox.. and now I'm logged out of every account I had opened on my browsers!! I googled this and seemingly this probl… (read more)

Hello there's just been an update on my laptop for Firefox.. and now I'm logged out of every account I had opened on my browsers!! I googled this and seemingly this problem has happened before with Firefox..

Open 8 60

I paid for an annual VPN subscription. But when I cancelled it, I noticed I never got refunded, and the card number is completely different than what I used for the purchase.

Earlier. I purchased the annual subscription for Mozila's VPN. But after finding out it impacted my browser's performance negatively, I tried to cancel it. It got cancell… (read more)

Earlier. I purchased the annual subscription for Mozila's VPN. But after finding out it impacted my browser's performance negatively, I tried to cancel it. It got cancelled. But I haven't been refunded yet, and noticed that the card number on the receipt is completely different than the one I used, in fact. None of my cards have the number shown.

Open 2 10

every time I log on to Firefox, I am asked to update Firefox . Every day ! It seems to slow down everything !

I have Windows 10 a decent Lenovo laptop I am fed up having to update firefox every single day !! Is it not completing the update or is there some glitch that keeps … (read more)

I have Windows 10 a decent Lenovo laptop

I am fed up having to update firefox every single day !! Is it not completing the update or is there some glitch that keeps occurring ??

I have used FF for quite a while and ignored MicroSoft Edge... but I dont know how much longer I can carry on with this slowdown !!

Open 1 80

Updated my browser and ruined my computer.

I changed my browser to the latest version of Firefox, but then I lost all streaming websites (youtube, Netflix), and password autofill. Luckily I had 2 firefox browsers … (read more)

I changed my browser to the latest version of Firefox, but then I lost all streaming websites (youtube, Netflix), and password autofill. Luckily I had 2 firefox browsers so on the other one I did reset and can steam again there, but I lost several shortcuts and other extensions such as autotranslate. It's just gone. Colors and pictures are on both. And I can't change back the browser that has the newest version. So now I'm stuck switching between browsers depending on what I want to do. Wish I had never changed that browser. Has ruined my computer. I've spent days trying to fix and change things.

Open 1 10

How to disable all new features forever

Dear Firefox Community, I don't want to follow football. I don't want to see world time. I don't want to download Firefox for mobile. I don't want to change my home scree… (read more)

Dear Firefox Community,

I don't want to follow football. I don't want to see world time. I don't want to download Firefox for mobile. I don't want to change my home screen background. I don't want any new widgets automatically enabled.

Kindly tell me if there are any setting/options/flags (including in about:config ) to avoid any new popups about all those very useful features for as long as possible.

Open 1 89