Showing questions tagged:

Password manager not launching sites

I use LastPass and I cannot open any login information from the vault. I click on "Launch" (picture uploaded) and nothing happens. If I have a site open I can auto-fill t… (read more)

I use LastPass and I cannot open any login information from the vault. I click on "Launch" (picture uploaded) and nothing happens. If I have a site open I can auto-fill the Username/Password. Some of the sites are tailored to a specific page - I rely on this. It works in Edge and Chrome. It did work before today in Firefox (can't say when specifically). Firefox password management disabled.

Open 4 1 144

Firefox keeps freezing my laptop

Hello, Randomly but frequently enough to be annoying, Firefox freezes my entire laptop. I have windows 11. It freezes so badly that I have to hold down the on/off butt… (read more)

Hello, Randomly but frequently enough to be annoying, Firefox freezes my entire laptop. I have windows 11. It freezes so badly that I have to hold down the on/off button until it goes off. I looked it up outside of Firefox help and, per suggestions, turned off the hardware accelerator. That seemed to work for a little while but now it's happening again with greater frequency. There doesn't seem to be any exact situation that causes it which makes it very hard to diagnose. But it's enough that I'm thinking of looking for another browser so any help would be greatly appreciated. Thank you!

Open 8 1 316

Secure Connection Failed error to stop SPAM emails

All of a sudden I am getting loads of SPAM emails and when I try to unsubscribe, I get a Secure Connection Failed error. I have marked them as SPAM but they just keep com… (read more)

All of a sudden I am getting loads of SPAM emails and when I try to unsubscribe, I get a Secure Connection Failed error. I have marked them as SPAM but they just keep coming, daily.

Open 1 1 306

Adobe Acrobat extension opens when not installed

I have uninstalled Adobe Acrobat from my Mac Mini running Sequoia OS. Acrobat is not listed in my Firefox extensions. Yet, when I open a PDF from a link in an email, it… (read more)

I have uninstalled Adobe Acrobat from my Mac Mini running Sequoia OS. Acrobat is not listed in my Firefox extensions. Yet, when I open a PDF from a link in an email, it opens in Acrobat (clearly announced as such with its logo) in a Firefox tab. Also, I have my Firefox setting for PDF files set to "Open in Firefox".

Acrobat is a vicious plague on my life, and I want it gone. Please assist me in ridding it from my Firefox use.

Thank you, Tom

Open 1 1 234

Firefox issues with purchases/reservations

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything u… (read more)

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything using "Shop with Visa" doesn't work and, for example, I just had to buy tickets on StubHub through a regular credit card submission. I bought them 4 times, got confirmation, and then had the order cancelled because it didn't go through. I called my credit card and was on with StubHub tech support. The final solution was to open Edge and make the purchase and it went through and I had the tickets a minute later. I'm now having the same issue trying to make a reservation at a restuarant through sevenrooms.com Its been sitting on the confirmation page for several minutes. I went into edge and made the reservation and it was confirmed with 30 seconds.

Open 1 1 334

Mozilla browser Error message when printing file from Google cloud

Getting "Mozilla Firefox Crash Reporter" problem message when attempting to print files (Docs & Sheets) from Google Cloud. Errors messages have appeared on Lenova Th… (read more)

Getting "Mozilla Firefox Crash Reporter" problem message when attempting to print files (Docs & Sheets) from Google Cloud. Errors messages have appeared on Lenova Thinkpad laptop in Firefox since mid Dec update. Can print existing files located on desktop, just not from cloud. Both HP and Epson Printers test fine, can print 'test pages'. Tried downloading files from cloud to pc....opening downloads, got same Firefox problem message and crashed. Have used same firefox browser and same printers for several years. Rebooted several times, same error. Can print, 'printer test pages'. Do I have a switch turned off/on or is this a browser problem. Any assistance would be appreciated.

Open 1 1 470

How to format password data CVS file to be imported into firefox?

We have been unable to find an explanation of what components of the password file data, like created & modified date, can be included nor any formatting requirements… (read more)

We have been unable to find an explanation of what components of the password file data, like created & modified date, can be included nor any formatting requirements. We've read that only the url, username & password are necessary... does that imply that the date/time fields would not be included if provided when imported?

Following the format of an Exported CSV password file seems reasonable... but risky as it could corrupt the existing file?

Open 1 117

all my broswer setup was removed for no reason!

yesterday i had all my stuff like every other day, and for some reason i randomly got logged out of alot of my accounts. Now i woke up this morning and the entire browse… (read more)

yesterday i had all my stuff like every other day, and for some reason i randomly got logged out of alot of my accounts. Now i woke up this morning and the entire browser was reset. no bookmark shortcuts, no tab collections, all account locked out for no reason, what's going on?

I don't have any backup for this, and i didn't think i'd need it, because i'd never delete all ym data for no reason.

Is there even a way to get it back?

Open 1 144

Link in email to open in browser if email has display problems does not work

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox… (read more)

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox as my default browser. See attached screenshot. If I select Edge to open the email, it works fine.

Please address.

Open 4 171