Firefox Community Forum

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared the cache and cookies, unchecked "Hardware Acceleration" and other recommendations from other posts. Please talk to me like I'm your Baby Boomer dad.

My problem is that Firefox will no longer allow me to login to my primary websites (email, bank, Costco, Apple...). I originally assumed that my outdated version of the MacOS was the problem, which was tied to the age of my outdated iMac hardware. Hence, I bought a new iMac, with the latest MacOS. Firefox still does not work. There is something wrong with Firefox and I don't know what it is. I have captured screenshots of the symptoms of what goes wrong with each website, but the one thing in common is that they are saying it is an application error on my end of the connection — which must be the browser (Firefox). I am being forced to do my daily business with Safari, but that is a strange browser for me, and they do not have my numerous Bookmarks. Also, their way of storing bookmarks is very strange, so I only have 5 — the ones that I have found so far that do not work with Firefox. There are probably more, maybe All of my bookmarks, but these are the 5 that I need every day.

Figure 1. Outlook (my email) When I log into my email, the result is Figure 1. This appears to me an application error on my side of the connection -- i.e., Firefox.

Figure 2. Costco.com When I log into Costco.com, the result is Figure 2. This appears to me an application error on my side of the connection -- i.e., Firefox.

Figure 3. Apple.com When I log into Apple.com, the result is Figure 3. This is Apple telling me there is something wrong on my side of the connection -- i.e., Firefox.

Figure 4. BankofAmerica.com When I log into my account at Bank of America, everything looks fine at first. But when I try to open my checking account, the result is Figure 4. This symbol, swirling forever, indicates something wrong on my side of the connection -- i.e., Firefox.

Figure 5. Hallmark.com When I log into Hallmark.com, everything looks fine at first. But none of the links will open, hence I cannot obtain any information about upcoming TV programs. This indicates something wrong on my side of the connection -- i.e., Firefox.

All the above examples work perfectly with Safari. Firefox is supposed to be the most up-to-date browser, so why has Firefox stopped working properly?

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, every action I take results in being sent back to the sign on screen. After clearing with Quicken Support as requested by BOA, I was directed to use a different browser which worked normally. I was told by BOA that the issue was with Firefox.

I haven’t used Firefox in years. Recently, I got a new Mac M mini with the M4 chip and I’m trying to use Firefox as my primary browser because many websites don’t seem to work with Safari. Now, I’m facing a big dilemma. I don’t remember the password for Firefox from the past. It doesn’t seem to remember it, and I can’t change it. Every time I try to use Firefox, it keeps asking for this password. Can you please help me reset the password and set up a Firefox account that works seamlessly with my fingerprint as a password? If this is not possible, I’ll have to choose not to use the service.

The browser is set up to display AccuWeather forecast based on location. Up to date it displayed forecast correctly. But today it displays Frankfurk-am-Main. When I try to change location, it only searches among german cities. Any help will be appreciated. Here are some screenshots that show listing german cities and no vpn and my exact location.

Hi,

I am at my wits end with unmanageable updates.

I do a lot of research online and have tabs open and forms partially filled in a lot. This last week has seen two unavoidable updates that caused me to lose data I'd been working on in forms that did not re-populate. I first had updates set to install only when FireFox was not running, but it forced a restart anyway - and I lost an entire page of data I'd been working on.

So I changed it to let me choose when to install, but it forced a restart anyway. This is with no notice whatsoever. I open a new tab, and it says I need to restart to keep using FireFox - at that point, every tab I go to will not let me use it. I didn't even know an update had downloaded in the background.

This is a new behavior; I used to have a choice when to download (but not when to install). I'm sure I'm missing something - but what?? Can anyone help with any ideas? Thanks in advance!

Hi Everyone,

I have tried everything I can to get firefox to work correctly. This morning I woke up to webpages not loading correctly, my emails being unable to be opened, youtube not loading videos, and google result websites not loading. Everything was working roughly 12 hours ago.

I have tried refreshing firefox, clearing my cookies and cache, and uninstalling with revo and then reinstalling. My computer is up to date and I have tried resetting it. Is there anything I need to/ can do to get Firefox working properly again?

Thank you!

For example when using Google translate there is an input delay, but it's only for Google Translate as other websites -- including other Google products -- don't have.

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

Last update trashed my book marks, did you sell out to Microsoft? Toll bar gone try to fix but when I logoff it resets to trash. Not happy!!!! Oh I ready did the so called trouble shooting!