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Firefox Multi-Account Containers Issue

I recently wiped & reloaded my computer. Multi-Account containers re-installed successfully & I see all my containers. The issue is with sign-in to Reddit.com w… (read more)

I recently wiped & reloaded my computer. Multi-Account containers re-installed successfully & I see all my containers. The issue is with sign-in to Reddit.com website. If I try to login using a container, I get invalid username or password error. If I login without using a container, it's fine. I am copy/pasting my account info. I tried different containers; same issue. Tried creating a new container; same issue. Try again without using a container; login to Reddit is successful.

Asked by cgifford 3 months ago

Last reply by Lonnie 1 week ago

Firefox not loading Amazon, YouTube videos

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not p… (read more)

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

Asked by 7x54mnknmr 3 months ago

Last reply by Paul 3 months ago

UI Buttons do not work, Bookmarks have all dissapeared, right click is not working.

A couple days ago, some weird issues have started: All my bookmarks are gone Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu… (read more)

A couple days ago, some weird issues have started:

  • All my bookmarks are gone
  • Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu)
  • Similarly, right clicking to open a menu (such as "Save Image") also does not work
  • Any dropdown menus in websites seem to also not work. For example, in this very support page, I could not select an option in the "Which topic best describes your question?".

I can't restart and troubleshoot Firefox since I can't access the 3 bar menu.

Asked by Nesi 3 months ago

Last reply by Nora 2 months ago

Default to open links in a new Tab Does Not Work

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go bac… (read more)

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go back to the original page.

Instead, Firefox overwrites that page and the tab with the a new one, and I have to hit the back button to get back to that original page. And most often the back arrow button is grayed out and I can't get back at all.

In settings, I've tried checking the box for: 'Open links in tabs instead of new windows' but that doesn't do it. I've also tried checking the box, 'When you open a link in a new tab, switch to it immediately,' and that doesn't do it either.

I know that a work-around is to hold down the Ctrl key while clicking a link, but I'd like to set it as a default so I don't have to do that. That's a pain and not a natural function when browsing. To be sure, I want to click on links and that creates a new Tab without Ctrl Keys.

Thanks!

Asked by StevenB 3 months ago

Last reply by MrJ1nX 3 months ago

Time zone difference

Hello, My firefox shows different time zone on calender when i want to sign up for events, while my macbook shows the right time. How can i fix it? Thanks … (read more)

Hello,


My firefox shows different time zone on calender when i want to sign up for events, while my macbook shows the right time. How can i fix it?

Thanks

Asked by mrs.shalexander 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Restore previous session is missing not even greyed out.

Restore previous session, in history, is an important setting. It has now disappeared completely as an option even though restore windows and tabs is ticked. Need to go d… (read more)

Restore previous session, in history, is an important setting. It has now disappeared completely as an option even though restore windows and tabs is ticked. Need to go deeper than the superficial help .

Asked by rbeaver1970 3 months ago

Last reply by Denys 3 months ago

firefox not loading pages properly

for the last couple hours i have been having trouble with firefox not loading/running web pages properly, when i open youtube for example it displays completely wrong and… (read more)

for the last couple hours i have been having trouble with firefox not loading/running web pages properly, when i open youtube for example it displays completely wrong and on other sites it simple wont load any new data after the initial homepage screens.

Asked by hazelpring614 3 months ago

Last reply by Paul 3 months ago

Proposta di implementazione della funzione “Sottotitoli in tempo reale” su Firefox / Proposal for implementing “Real-time Captions” feature in Firefox

Gentile Team Mozilla, vi scrivo per sottoporvi una proposta che ritengo molto importante per migliorare l’accessibilità e l’inclusione digitale: l’implementazione della f… (read more)

Gentile Team Mozilla, vi scrivo per sottoporvi una proposta che ritengo molto importante per migliorare l’accessibilità e l’inclusione digitale: l’implementazione della funzione “sottotitoli in tempo reale” direttamente nel browser Firefox. Questa funzione, già presente in Google Chrome, permette di generare automaticamente sottotitoli per qualsiasi contenuto audio o video riprodotto nel browser, indipendentemente dalla piattaforma o dal servizio di origine. Sarebbe quindi estremamente utile per tutte le persone sorde o con difficoltà uditive, ma anche per chi vive in contesti dove l’audio non è sempre disponibile o utilizzabile. Introdurre i sottotitoli in tempo reale su Firefox rappresenterebbe un passo decisivo verso l’accessibilità universale, garantendo a milioni di utenti la possibilità di fruire dei contenuti online senza barriere. Una funzionalità simile non solo rafforzerebbe la missione di Mozilla per un web aperto e inclusivo, ma darebbe anche un segnale concreto di attenzione alle esigenze reali delle persone. Vi ringrazio per l’attenzione e spero che questa proposta possa essere presa in considerazione per i futuri sviluppi di Firefox. Cordiali saluti.


Dear Mozilla Team, I am writing to propose an important feature that would greatly improve accessibility and digital inclusion in Firefox: the implementation of real-time captions directly in the browser. This feature, already available in Google Chrome, automatically generates subtitles for any audio or video content played within the browser, regardless of the platform or service. It would therefore be extremely valuable not only for deaf or hard-of-hearing users, but also for anyone in situations where audio cannot be played or easily understood. Introducing real-time captions in Firefox would represent a major step toward universal accessibility, ensuring that millions of users can enjoy online content without barriers. Such a feature would not only strengthen Mozilla’s mission for an open and inclusive web, but also demonstrate a tangible commitment to meeting real user needs. Thank you for your attention, and I hope this proposal can be considered for future versions of Firefox. Sincerely.

Asked by gladiatorebuono1981 4 months ago

Last reply by bingchuanjuzi 4 months ago

Deleting Bookmarks

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database … (read more)

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database produced no results. I do not, for a variety of reasons, sync bookmarks (or anything else) between the three installations. Experienced user that has spent far too long on what should be a simple issue.

Asked by Beowolf464 4 months ago

Last reply by Denys 1 month ago

Browser Tab behavior.

After the latest update, when I move a tab to the start of the line, it shrinks down to something unreadable. Before, it stayed the same size, with tabs all being the sam… (read more)

After the latest update, when I move a tab to the start of the line, it shrinks down to something unreadable. Before, it stayed the same size, with tabs all being the same size as each other, that size being dependent on how many tabs were open ONLY. How do I turn off this "Feature" ? I liked it the old way. I don't even know exactly what to look up to try to fix it.

I also hated tab groups, with my tabs suddenly moving around on me. I hate having to do research and maintenance every time I get an update. If this keeps happening, I may just stop updating or go to Chrome or something.

Asked by Noyuri_65 4 months ago

Last reply by Mark 4 months ago

Firefox suddenly factory reset?

Firefox abruptly factory reset itself after I turned my computer off and back on again. All of my themes, extensions, and bookmarks are gone. My phone, which was connect… (read more)

Firefox abruptly factory reset itself after I turned my computer off and back on again. All of my themes, extensions, and bookmarks are gone. My phone, which was connected, is still normal and has my full search history+bookmarks.

How do I fix my computer?

Asked by sarah.lessey 4 months ago

Last reply by Paul 4 months ago