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translator's language

Hello, I would like to ask you why i can't translate on greek and russian althought i already downloaded the languages in the translator's settings? Can you help me to fi… (read more)

Hello, I would like to ask you why i can't translate on greek and russian althought i already downloaded the languages in the translator's settings? Can you help me to fix it.

Asked by elitom00 3 months ago

Last reply by TyDraniu 3 months ago

Firefox never actually fullscreens

I don't know who at firefox doesn't understand the point of fullscreen, but the address bar continues to pop up when the mouse reaches the top of the screen and there is … (read more)

I don't know who at firefox doesn't understand the point of fullscreen, but the address bar continues to pop up when the mouse reaches the top of the screen and there is no setting to turn this off. It is a comically incompetent choice. No, the chrome folder or extensions don't work. Might just switch back to chrome as this is a pattern with firefox's choices.

Asked by Amali M 3 months ago

Last reply by cor-el 3 months ago

Firefox no longer works with all functions in Ancestry.com

I have been using Firefox as my primary browser in Windows and Linux Mint for many years, and I have always found it to work when other browsers would not. Recently (las… (read more)

I have been using Firefox as my primary browser in Windows and Linux Mint for many years, and I have always found it to work when other browsers would not. Recently (last few months) functions in Ancestry.com stopped working. I thought that the problems were within the Ancestry system, and getting help within Ancestry was very difficult. I finally got a help chat session a short time ago and learned that everything in Ancestry should work using the Chrome browser. Very reluctantly, I loaded the Chrome browser on one of my Windows 11 computers, and suddenly all of the functions within Ancestry worked properly. I sincerely hope that FIrefox will soon resume being fully functional with Ancestry.com.

Asked by ccfowlerx 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Missing "Fill in the Blank" area for email address

When trying to sign into a sweepstakes like HGTV Sweepstakes, the website will not show the "Fill-in the Blank" area to insert my email address. This happens in all the s… (read more)

When trying to sign into a sweepstakes like HGTV Sweepstakes, the website will not show the "Fill-in the Blank" area to insert my email address. This happens in all the sweepstakes that I try to enter. If I use Microsoft Edge, the Fill-In Blank is there, but not when I use Firefox. It will work on my laptop in Firefox, but not on my desktop.

Asked by jmconnolly 3 months ago

Last reply by cor-el 3 months ago

installing firefox on my wife's computer

I'm trying to help my wife install firefox on her desktop computer, which is right next to mine. Her MAC has an operating system Big Sur version 11.5.1. with 8 g of memor… (read more)

I'm trying to help my wife install firefox on her desktop computer, which is right next to mine. Her MAC has an operating system Big Sur version 11.5.1. with 8 g of memory.When I did it sometime ago, it was easy. Now I'm confused as to how to proceed.

Asked by tfugate 3 months ago

Last reply by James 3 months ago

Can't Watch Videos on Crunchyroll

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or… (read more)

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or hit refresh, it changes to the latest frame of the video but freezes once again. I have the latest version of Firefox and am using a Macbook. Per suggestions I have found online, I have tried disabling all my extensions, deleting my cache, deleting the Firefox folder in my ~/Library, making sure DRM content is enabled, and uninstalling and reinstalling Firefox altogether. Nothing works. Was hoping to switch over to Firefox since Google Chrome has banned ublock origin, but I keep running into these obnoxious video problems. The same issue also happens on Amazon Prime Video, but only when I press full screen.

Asked by Julian “jpakdel” P 3 months ago

Last reply by jonzn4SUSE 3 months ago

Recover passwords

I had to uninstall firefox due to an error. I kept receiving an xulrunner error when I tried to open Firefox. I researched this and found that uninstalling the app fixed … (read more)

I had to uninstall firefox due to an error. I kept receiving an xulrunner error when I tried to open Firefox. I researched this and found that uninstalling the app fixed the issue. However, I have lost all of my saved passwords. Is there any way I can get them back?

Asked by Ali Ross 3 months ago

Last reply by cor-el 3 months ago

Language

In Australia, a lot of organisations are forcing native languages upon us. How can I block these words? I do not want to block the website....just the words in Native Lan… (read more)

In Australia, a lot of organisations are forcing native languages upon us. How can I block these words? I do not want to block the website....just the words in Native Languages.

Asked by psb2519 3 months ago

Last reply by NoahSUMO 3 months ago

practically no volume on a certain website

When I'm on YouTube I can hear everything just fine. When I go to Chaturbate I have to turn the volume up to 100 and then I can only barely hear any audio. Can you help… (read more)

When I'm on YouTube I can hear everything just fine. When I go to Chaturbate I have to turn the volume up to 100 and then I can only barely hear any audio. Can you help me fix this please? It might be something very basic that I'm missing, but how do I check volume settings for a specific website? Or is the problem something else? I appreciate any help you can give me. Thank you so much.

Asked by GCG 3 months ago

Last reply by jonzn4SUSE 3 months ago

Searching from the address bar is not working

It worked fine until an hour ago. I have tried restarting twice. Each time it works once then stops working. I have tried the about:config route and it didn't work. (It… (read more)

It worked fine until an hour ago. I have tried restarting twice. Each time it works once then stops working. I have tried the about:config route and it didn't work. (It says "true"). Hope it can be fixed! If not I'll be going back to Chrome.

Asked by MsQuisch 3 months ago

Last reply by cor-el 3 months ago

pdfs files and customisation on browser

Hi all I used to firefox browser to read e-books but in editting as highlight any word in book you can't select it again via Cursor to copy it when you saved file. I w… (read more)

Hi all

I used to firefox browser to read e-books but in editting as highlight any word in book you can't select it again via Cursor to copy it when you saved file.

I want to change this because we want quickly to select any word and copy it but highlight prevent us to copy words if we saved before the highlights on file.

And I wish you had supported EPUB file type to open It on browser like PDFs type.

I hop to take this seriously

thanks

Asked by mntation 3 months ago

Last reply by TyDraniu 3 months ago

Cannot sign into UK account

I'm not currently able to sign into my UK account using this link: https://www.mozilla.org/en-GB/account/ When I type in my email address and click continue I just get a … (read more)

I'm not currently able to sign into my UK account using this link: https://www.mozilla.org/en-GB/account/ When I type in my email address and click continue I just get a circular loading symbol going round and round forever. I'm able to sign in using the US sign in link for some reason. I'm not able to sign into Firefox overall though, so none of my bookmarks etc. are synced. I have tried on two different laptops a week apart with the same results.

Asked by rosemary.mantell 3 months ago

Last reply by Mark 3 months ago

The website https://www.thehindu.com/myaccount/ does not open up in Firefox.

The website https://www.thehindu.com/myaccount/ does not open up in Firefox (129.0.1). But it duly opens up in Edge. I cleared the cache in Firefox and tried number of ti… (read more)

The website https://www.thehindu.com/myaccount/ does not open up in Firefox (129.0.1). But it duly opens up in Edge. I cleared the cache in Firefox and tried number of times. But the page expected to open a login page, so I even added pop-up exception for the web site. But it still does not open in Firefox. Opening the site in Edge was a cakewalk without clearing cache or adding a pop-up exception.

Asked by prasunkr 3 months ago

Last reply by TyDraniu 3 months ago