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Unnecessary AI Features

The continued implementation of AI "features" in Mozilla Firefox has made it harder and harder to do what I want! It bloats the browser and makes it harder to find the ac… (read more)

The continued implementation of AI "features" in Mozilla Firefox has made it harder and harder to do what I want! It bloats the browser and makes it harder to find the actual results I'm looking for, it violates people's privacy and fabricates potentially dangerous misinformation. Further implementation of AI will lead me- and many others- to seek alternative browsers. When will you stop spending money on a thing your users don't want?

Asked by 0milkdiet 22 minutes ago

Last reply by Bundle 11 minutes ago

Many problems with BOOKMARKS in FF in last few days. Can anyone help??

Hi, whoever may read this ... I asked friendly & helpful volunteer @jscher2000 a couple of days ago about the Strange Case of the Disappearing Bookmarks that suddenl… (read more)

Hi, whoever may read this ...

I asked friendly & helpful volunteer @jscher2000 a couple of days ago about the Strange Case of the Disappearing Bookmarks that suddenly befell me in FF last week.

Last night, the Bookmarks came back - or came back in part, so to speak. ~ ~ There are outstanding problems. I hope these too resolve themselves or can be resolved in the near future, as it is a bit debilitating.

So, what are my current issues/problems with Bkmrks in FF?

1) Can't search my Bookmarks any more.

I enter a search term in the Bkmrks Search box (whether all Bookmarks or a defined subsection/folder I have made) - never a response but blank (though I know that term is among bookmarks somewhere) - and then, the content list of that sub-folder of my Bookmarks even goes blank when I search there. (That content list returns when I click on another folder and back to that one, but that's not much consolation.)

2) Problem adding any new Bookmarks.

Though the "Bookmarks Star" lights up when I try to add a new Bkmrk - suggesting it has been saved - the new saves are nowhere visible among "Bookmarks". Not under the folder I chose to save them to (or tried), nor anywhere else I can see under Bookmarks, such as in the general folder.

3) Can't even Export Bookmarks any more - as html or in any other format.

I go to Manage Bookmarks, etc., and click "Export as html" ,,, nothing happens. There is no trace of an exported html or other file at the location where I decided to save the file.

(To explain what may be obvious: the point of the (attempted) Exportation on this occasion is to (try to) investigate, access the saved Bookmarks, retrieve the sites, etc.)

Can anyone help - or maybe offer solace that FF might fix itself or be fixed in the near future? Like I said, it's a bit debilitating for work, research and entertainment alike.

I should perhaps add that I prefer to use a laptop (HP) where possible.

Best wishes

Peter Shaw London

Asked by pcshawuk 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

video chat and calling on messenger

Each time a video call comes in, the message on messenger, says Video calling is not supported on this browser. I've gone to the browser settings and cannot find anything… (read more)

Each time a video call comes in, the message on messenger, says Video calling is not supported on this browser. I've gone to the browser settings and cannot find anything that would change this. Help.

Asked by Ann Wilson 5 months ago

Last reply by Kiki 5 months ago

Constant Crashing

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Re… (read more)

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Restore This Tab or Restore All Crashed Tabs to reload the page/pages.

Clicking those options fixes nothing! How do I go back to the previous version, please?

Asked by rose.treasure 1 month ago

Last reply by gmabentley 4 weeks ago

How do I minimize the web page? There is no icon for it. Now, I've attached a screen shot that does not show an icon of other means of minimizing that screen.

How do I minimize the web page when I don't see the usual icon at the top of the page. Now, I've attached a screen shot that does not show any icon of other means of mini… (read more)

How do I minimize the web page when I don't see the usual icon at the top of the page. Now, I've attached a screen shot that does not show any icon of other means of minimizing that screen. I'm running Windows 11 and WORD 2021.

The screen appears on Opera and Google Chrome with the icons. Thanks.

Asked by phillip_minyard 3 weeks ago

Last reply by davidgwilson 5 days ago

WEBSITES NOT LOADING UNTIL I DISABLE AD BLOCKER

SEVERAL SITES THAT I USE ARE NOT LOADING CORRECTLY WITH MY CURRENT AD BLOCKER. WHEN I DISABLE THE AD BLOCKER THE SITES LOAD NORMALLY. I AM NOW USING A DIFFERENT BROWSER … (read more)

SEVERAL SITES THAT I USE ARE NOT LOADING CORRECTLY WITH MY CURRENT AD BLOCKER. WHEN I DISABLE THE AD BLOCKER THE SITES LOAD NORMALLY. I AM NOW USING A DIFFERENT BROWSER UNTIL A SOLUTION IS FOUND.

Asked by Marcelle McMIllen 5 months ago

Last reply by Denys 1 day ago

stop updates

how do i completely stop updates? or at least until i restart the browser, not the browser making me restart it. i have it set to "Check for updates but let you choose to… (read more)

how do i completely stop updates? or at least until i restart the browser, not the browser making me restart it. i have it set to "Check for updates but let you choose to install them", but its not really a choice if im forced to press the button to continue browsing...

it happens twice a day that firefox prevents me browsing and makes me wait 30 seconds for it to update after clicking the "restart firefox and update" button. very frustrating.

Asked by ridai.nova 5 months ago

Last reply by Agent virtuel 5 months ago

How do i permanently disable all AI on firefox

I constantly get pop ups for AI i don't want and the AI makes firefox slower. I don't see a use in AI integration with Firefox and I would like to disable it. How can i d… (read more)

I constantly get pop ups for AI i don't want and the AI makes firefox slower. I don't see a use in AI integration with Firefox and I would like to disable it. How can i do this?

Asked by ndr1940 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Latest FF update changed the background of my bookmarks toolbar to a dark gray.. And made the text BLACK!

Latest FF update changed the background of my bookmarks toolbar to a dark gray.. And made the text BLACK! Practically unreadable! Previously the toolbar was BLACK (Real 0… (read more)

Latest FF update changed the background of my bookmarks toolbar to a dark gray.. And made the text BLACK! Practically unreadable! Previously the toolbar was BLACK (Real 000 black) and the text was white.. As is my desktop.. Much easier on old eyes this way.. Is there a fix for this? I couldn't find one in Settings.. I've been using Firefox since the early days and XP.. I'm too old for more learning curves.. Help! (And thanks for wading through what's turned out to be another epistle.. Young men dream dreams.. Old men tell stories..It's an old guy thing.. )

Asked by Ol' Bill 5 months ago

Last reply by Denys 5 months ago

Increase size of tabs and address bar

On June 10, 2025, Windows installed an automatic update. This caused my Dell laptop to freeze every 2 to 3 minutes and I would reboot and start over. After 4 days of th… (read more)

On June 10, 2025, Windows installed an automatic update. This caused my Dell laptop to freeze every 2 to 3 minutes and I would reboot and start over. After 4 days of this trying every fix I could think of, I took it to the local computer repair shop. He said my video driver was bad. I think that was caused by an interaction with the Windows update. He fixed the video driver. Now the problem is I can increase the font size in Firefox fine, but I can't increase the tab and address bar sizes no matter what I do. I have been searching for days and trying everything suggested. Do I have to take it back to the repair shop or can you help me?

Asked by Mary Beth 5 months ago

Last reply by TyDraniu 5 months ago

Sidebar for vertical tabs vs horizontal tab behaviour (Fullscreen use)

Hi, I started using the 'Vertical tabs' option to manage my tabs. I prefer it over the horizontal bar. However, I noticed that when going fullscreen (F11) the vertical t… (read more)

Hi,

I started using the 'Vertical tabs' option to manage my tabs. I prefer it over the horizontal bar. However, I noticed that when going fullscreen (F11) the vertical tabs are not removed. This is different from horizontal tabs, which are removed from the UI when you press F11.

I think that's because vertical tabs are tied to the sidebar altogether. Is there an alternative to have the vertical tabs work the same as horizontal tabs?

Horizontal bar behaviour in fullscreen:

- The horizontal bar disappears when going fullscreen (F11) - The horizontal bar reappears when hovering the mouse over the top of the screen (which is great!)

Vertical bar behaviour in fullscreen:

- The vertical bar does not disappear and gets in the way of the fullscreen (F11) experience - Checking the setting "Expand sidebar on hover" does not replicate the behaviour of the horizontal bar reappearing upon hovering the mouse. Instead, the smaller version of the sidebar remains and it expands to it's full size when the mouse hovers over it - The only option is to remove the sidebar altogether, which means going back to horizontal tabs

Asked by lsjorgedt 5 months ago

Last reply by Denys 5 months ago

Outlook Sign-in

Since the last Firefox update, I am unable to sign into my Outlook account. When I click "Sign In" it opens a new tab with the sign-in buttons. Works fine in Edge and Chr… (read more)

Since the last Firefox update, I am unable to sign into my Outlook account. When I click "Sign In" it opens a new tab with the sign-in buttons. Works fine in Edge and Chrome.

Asked by RheaNL 5 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago