slow or non-existent page loading

I'm on an older Macbook Pro with OS 10.12.6 My browser says it's up to date. It seems that ever since I did a sync-up with another Macbook, glitches have appeared on thi… (read more)

I'm on an older Macbook Pro with OS 10.12.6 My browser says it's up to date.

It seems that ever since I did a sync-up with another Macbook, glitches have appeared on this machine. One thing happening now is that some websites take forever to load in, and others won't load at all. With other sites there's no problem. I have a fiber optic connection. The speed test indicates that all is good. I did reboot recently.

I'm wondering if some sites are using advanced scripts that my older machine doesn't like, or perhaps recent updates from Firefox just don't work as well on this machine. Any suggestions??

Asked by rop_nga 5 months ago

Last reply by Konstantina Papadea 5 months ago

unable to login to reddit

I have just noticed today that I cannot login to Reddit with FireFox. After researching the issue, I can confirm the following: - Followed all steps in: https://support.… (read more)

I have just noticed today that I cannot login to Reddit with FireFox. After researching the issue, I can confirm the following:

- Followed all steps in: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems - MalwareBytes is not installed - Confirmed latest update of FireFox installed - Adblocker/Ublocker disabled - Deleted caches/cookies - Refreshed Firefox then restarted in troubleshoot mode from: Help > Troubleshoot mode > restart > refresh - Created a new profile and tested - Confirmed FireFox is not limited/restricted from accessing private/public network - Confirmed signing into Reddit from other browsers is successful

Please advise how to fix this as FireFox is my primary browser and I'd rather use it for all of my activities screenshot of the error message attached below

Asked by a.999.aqil 5 months ago

Last reply by jonzn4SUSE 5 months ago

Latest FF update

New update has affected the performance of Jun's Journey. Specifically, a white "mist" now covers all play areas of the June's Journey game. Wooga - the operators - adv… (read more)

New update has affected the performance of Jun's Journey. Specifically, a white "mist" now covers all play areas of the June's Journey game. Wooga - the operators - advise it is not their issue. Others are experiencing the same since update

Asked by nghilliard 5 months ago

Last reply by Ed 5 months ago

Firefox crashing even with disabled extensions

Over the past couple of days, Firefox has been crashing almost constantly, with my MacBook sometimes also crashing/restarting. Both Firebox and my MacBook are up to date.… (read more)

Over the past couple of days, Firefox has been crashing almost constantly, with my MacBook sometimes also crashing/restarting. Both Firebox and my MacBook are up to date. I've also used troubleshoot mode and turned off my extensions, which seemed to lower the number of crashes, but it still crashes often. It might not be a problem with Firefox itself and be my laptop though.

Here are the most recently submitted crashes: bp-d9d40206-0c39-42bf-bafa-7d3db0250601 bp-da8e889b-418e-4013-a15f-0baab0250601 bp-91a858dc-fd66-4d56-b562-df0210250601 bp-994111f2-6adb-4880-8ba5-7f4260250601 bp-2f6f1988-eec7-458c-8adc-0593d0250601 bp-3e8aed4c-653d-4cac-b27d-03b3c0250601 bp-85a5ab0f-c67f-4bbc-808c-c34ca0250601 bp-c9bdc438-4ab2-4140-b24e-d8a1f0250601 bp-9bcb646e-3759-4a15-a774-2a3610250601 bp-c4cfb24f-b526-44b8-9bee-285110250601 bp-9a99ba98-2740-482e-8f7e-ecded0250601 bp-55fdf2c4-ed4c-49f9-aa84-5da910250601 bp-1be15c0c-5b2a-4f42-90b0-65f460250601 bp-bb5b2ae9-1873-4983-a809-0c0780250601 bp-863836b6-675e-44b5-a436-a05cf0250601 bp-fa6a27b6-10c1-4493-8e5a-9b6d60250601 bp-14df44da-d422-463b-bdae-429c40250601 bp-64e8612a-1f0f-43d4-8ea7-213db0250601 bp-c9d05cd4-de71-4ddd-9a30-3be8c0250601 bp-29db71dc-9b83-47f1-9f37-328490250531 bp-45a5bdb4-8741-4a74-a281-e82680250531

If there's a way to resolve this, I'd super appreciate it.

Asked by star 5 months ago

Last reply by TyDraniu 4 months ago

HOW DO I REPORT A PROBLEM TO A HUMAN?

I'm suddenly having to sign in to all my streaming/socials everytime I restart my PC or even update Firefox. It's annoying, and it's never happened until the last couple … (read more)

I'm suddenly having to sign in to all my streaming/socials everytime I restart my PC or even update Firefox. It's annoying, and it's never happened until the last couple weeks. I have scoured the internet looking for a way to actually speak to a human being about this, to no avail. Does anyone have a phone number to an actual human being who can answer questions?

Asked by Mrs.Daniels 5 months ago

Last reply by mattc 5 months ago

Firefox hangs or crashes "Gah your tab crashed"

Firefox keeps crashing and Hanging and I get the error message "gah your tab etc" I have followed the advice for fixing the problem but it keeps coming back Its really a… (read more)

Firefox keeps crashing and Hanging and I get the error message "gah your tab etc" I have followed the advice for fixing the problem but it keeps coming back Its really annoying when you are trying to do something I'm no computer whiz and I have looked at the crash reports, its just gobble gook to me, I need help to fix the problem.

Asked by Anthony Gloster-Guest 5 months ago

Last reply by Paul 4 months ago

why does Firefox cover the whole screen when it hangs?

why does Firefox cover the whole screen when it hangs? it covers the bottom row of icons which I use to switch to a different task while I'm waiting for Firefox to finish… (read more)

why does Firefox cover the whole screen when it hangs? it covers the bottom row of icons which I use to switch to a different task while I'm waiting for Firefox to finish hanging.

Asked by wh 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Server not found, on some sites

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm … (read more)

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm we're having trouble finding that site". But the tab says "Server not found". Again it's only some pages that won't load.

It does not matter if I click the bookmark, or type in the address,it's always the same pages every time. I tried 19 sites, (10 bookmarks, and 9 typed), plus typing in some of the bookmarks also.

If I change over to Chrome, or any other browser those pages will load. If I use Firefox Mobile, those pages load. Something has gotten messed up in my PC settings, or something.

I have tried clearing the cache, the history, and the cookies, no luck. I restarted into safe mode, and had the same problem.

It's been forever since I had any problems with FIrefox, and must admit I have forgotten most of the troubleshooting tips, that I used to know. But I did remember those, unfortunately none of those are the problem.

What else can I try? Thanks in advance.

BTW: I am submitting this on my phone because this is one site that won't load. If it did I would, I would click the "Share Data" button.

Asked by Robby 5 months ago

Last reply by Denys 5 months ago

Twitch Tweaking

My twitch website tweaking, youtube tweaking then sometimes the home page is tweaking things are very glitchy and what not. i love firefox cz its open source but these we… (read more)

My twitch website tweaking, youtube tweaking then sometimes the home page is tweaking things are very glitchy and what not. i love firefox cz its open source but these wearid issues kinda make me always switch back to chrome from time to time

Asked by Shaxzara 5 months ago

Last reply by Paul 5 months ago

No internet for my email address

On my computer, I can get internet for Facebook, Amazon, My Bank account and other items. But not for my Yahoo email address. On my laptop, I can get all my chosen inte… (read more)

On my computer, I can get internet for Facebook, Amazon, My Bank account and other items. But not for my Yahoo email address. On my laptop, I can get all my chosen internet apps. Its only on my computer I cant get everything. Please can you put this problem right.

Asked by stephenbush93 5 months ago

Last reply by Kissaki 5 months ago

"Access Blocked" when using Firefox

On Firefox ONLY, when navigating to multiple sites, I'm getting "Access Blocked. We detected unusual activity from your device or network. Reasons may include: Rapid taps… (read more)

On Firefox ONLY, when navigating to multiple sites, I'm getting "Access Blocked. We detected unusual activity from your device or network. Reasons may include: Rapid taps or clicks JavaScript disabled or not working Automated (bot) activity on your network (IP 97.140.47.209) Use of developer or inspection tools." ID: 448c1aee-5d22-9619-629b-3ab812753b6e."

I have email Mozilla for help and have searched for solutions and have found none. Most recently is happened on Etsy. Does not happen if I use Duck Duck Go, Chrome or Edge.

Asked by KDA 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago