VIRUS WARNINGS

Suddenly getting endless warnings from Mozilla/Firefox (with McAfee-like logo) warning of major virus contamination of laptop. "Click to delete immediately" has no effect… (read more)

Suddenly getting endless warnings from Mozilla/Firefox (with McAfee-like logo) warning of major virus contamination of laptop. "Click to delete immediately" has no effect. Suggestion to run McAfee scan show 5 major problems but McAfee profile says account paid thru August and no breaches in last four years. Says too soon to renew. How can I clear the problem if there really is one? D.

Asked by David A 2 weeks ago

Last reply by James 2 weeks ago

Firefox Root Certificate Expiration: Questions & Tips for Updating

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s … (read more)

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

Asked by Lucas Siebert 3 weeks ago

Last reply by vtay 1 week ago

PG&E, a Norther CA utility, has redone their user site, but will not allow FireFox to be used as a browser. I thought you should be made aware of this.

I want you to be aware a Northern Calif. Utility, PGE, has rebuilt their website so FireFox cannot be used. I do not know if this is legal. I can no longer pay my bill … (read more)

I want you to be aware a Northern Calif. Utility, PGE, has rebuilt their website so FireFox cannot be used. I do not know if this is legal. I can no longer pay my bill using their website, and by phone, I am charged a fee. I don't know if this is legal, but you should not want this happening to the only safe browser.

Asked by cmasson2 3 weeks ago

Last reply by Agent virtuel 3 weeks ago

"always ask where to save files" is not working

New W11 computer. checked "always ask where to save files". Restarted Firefox. It's still automatically dumping downloads in Downloads rather than asking. Why? … (read more)

New W11 computer. checked "always ask where to save files". Restarted Firefox. It's still automatically dumping downloads in Downloads rather than asking.

Why?

Asked by ithinktfiam 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Can I use a custom picture as background on new tabs?

Is there a way for me to change the background of newly opened tabs with a custom png or jpg file? It suggests a few preloaded wallpapers but I don't see any "Browse file… (read more)

Is there a way for me to change the background of newly opened tabs with a custom png or jpg file? It suggests a few preloaded wallpapers but I don't see any "Browse files" button or anything that'd allow me to use a custom picture file on my PC.

I'm NOT looking for a plug-in that does that. This should be built-in, as it is in Edge and other Chromium-based web browsers.

Asked by Phil 1 month ago

Last reply by Agent virtuel 1 month ago

How to turn off ad blocker

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How d… (read more)

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How do I find out if an ad blocker is enabled on my Firefox and, if so, how do I turn it off? I have ensured that the ad blocker option in settings is unchecked and even added this web site to permissions but to no avail. Can someone help? Here is the message I get but none of the steps in this message I am told to take show up on my screen:

Adblock Plus Instructions

   Click the AdBlock Plus icon in the extension bar.
   Beneath “Block ads on”, click the large blue toggle next to “This website”.
   Click refresh.

Were these instructions helpful?

Asked by Bruce Nicholson 2 months ago

Last reply by cor-el 2 months ago

Since when does Firefox set DisableAppUpdate automatically?

Good morning, We are seeing that the key "DisableAppUpdate" being set to TRUE in about:policies. Not sure why this setting is being set. The result of the setting is "U… (read more)

Good morning,

We are seeing that the key "DisableAppUpdate" being set to TRUE in about:policies. Not sure why this setting is being set. The result of the setting is "Updates disabled by your organization". So we cannot manually update firefox and are not sure why the setting is being set.

We used Procmon to capture logs:

Line 5169544: "2:29:45.2062951 AM","firefox.exe","1720","RegEnumValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox","SUCCESS","Index: 0, Name: DisableAppUpdate, Type: REG_DWORD, Length: 4, Data: 1" Line 5169546: "2:29:45.2063211 AM","firefox.exe","1720","RegEnumValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox","SUCCESS","Index: 0, Name: DisableAppUpdate, Type: REG_DWORD, Length: 4, Data: 1" Line 5169547: "2:29:45.2063338 AM","firefox.exe","1720","RegQueryValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox\DisableAppUpdate","SUCCESS","Type: REG_DWORD, Length: 4, Data: 1" Line 5169548: "2:29:45.2063563 AM","firefox.exe","1720","RegQueryValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox\DisableAppUpdate","SUCCESS","Type: REG_DWORD, Length: 4, Data: 1"


Is there anything in Firefox that can trigger the setting of this key?

Asked by mrvrach 1 month ago

Last reply by NoahSUMO 1 month ago

How do i find out what was my previous forefox version, and then where can i downoad it for reinstallation

This latest version doesn't work properly, (unable to download videos), and i want to return to the earlier version but i don't remember what it was. How do i find out my… (read more)

This latest version doesn't work properly, (unable to download videos), and i want to return to the earlier version but i don't remember what it was. How do i find out my previouse version? Only the supported mac versions are listed on the older versions download site. How can i access all firefox versions through 131,0? Thank you for the help, you are most kind. mac os sonoma 14. firefox ver 131.0; Hank H

Asked by mtnhank1937 1 week ago

Last reply by jonzn4SUSE 1 week ago

STILL CANNOT adjust size of font in browser tabs

Hello, The typeface/font size on the browser tabs and booksmarks are TINY, like maybe 4pt font in context. I've seen some solutions posted (and archived) as recently as S… (read more)

Hello, The typeface/font size on the browser tabs and booksmarks are TINY, like maybe 4pt font in context. I've seen some solutions posted (and archived) as recently as Sept. 2023 but I've tried dozens of times and they still do nothing. The font size adjustment choices in Mozilla / Firefox settings adjust the font on WEBPAGES themselves, NOT the still-maddening teensy tiny font at the top of the webpage, where it frankly really counts. HELP!

Asked by Shabra_R 2 weeks ago

Last reply by ThePillenwerfer 2 weeks ago