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black pages in pdf files

i'm on windows. Suddenly, PDF files that I open have black pages. I checked that the default setting is to open pdf files in Firefox, as always. refreshing doesnt work. A… (read more)

i'm on windows. Suddenly, PDF files that I open have black pages. I checked that the default setting is to open pdf files in Firefox, as always. refreshing doesnt work. Any ideas what is wrong?

Asked by M F 1 month ago

Last reply by jonzn4SUSE 2 weeks ago

Problem logging into google from Mozilla

Every time I try to log in to gmail I receive this message: We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To en… (read more)

Every time I try to log in to gmail I receive this message: We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions I've tried enabling cookies in Mozilla. Apparently I'm doing something wrong because I'm still getting the same message from google.

Asked by bobkeith28 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox is exceedingly slow!

Firefox has become exceedingly slow. I have used Firefox for the most part going back to the beginning save a 2 year stint when Mozilla fell behind and did not update the… (read more)

Firefox has become exceedingly slow. I have used Firefox for the most part going back to the beginning save a 2 year stint when Mozilla fell behind and did not update the product in the early years after ver 4. However, the slowness of Firefox is so bad now that I may have to find or use another browser! It is literally that bad! This problem is recent as in the last 45 days as far as my individual needs. I have already gone through the troubleshooting list and made the modifications. That seemed to work for a day or two but the slowness of Firefox is progressively getting worse with each passing day.

The speed is like 3 minutes to 10 minutes when just trying to open a known and commonly used bookmark. Checked against Edge which came with Win 11 and Edge loads within a second or two. So, the problem is not hardware or internet connection. I have one of the fastest speeds on the planet with a true fiber optic connection as I am close to the backbone location in my city. We are talking 2.1gig down and 820MB up. Tested against two different speed tests. The problem is with Firefox specific. Mozilla needs to address this issue as it seems to be an ongoing problem across several IOS platforms.

Asked by pablo222 1 month ago

Last reply by jonzn4SUSE 1 month ago

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Secure Connection Failed An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future). Erro… (read more)

Secure Connection Failed

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by jayam foundations 5 months ago

Last reply by ggirik 3 months ago

Black Screen when opening PDF in firefox

So i reinstalled my graphics driver yesterday, and after that when i open a pdf on firefox it only shows blackscreen. it didnt happen on other browsers(chrome, edge) … (read more)

So i reinstalled my graphics driver yesterday, and after that when i open a pdf on firefox it only shows blackscreen. it didnt happen on other browsers(chrome, edge)

Asked by prasetyas7306 1 month ago

Last reply by jonzn4SUSE 1 month ago

Can not log into microsoft outlook

When I try to log onto microsoft outlook I get the following message--- Your current User-Agent string appears to be from an automated process--- This has only started to… (read more)

When I try to log onto microsoft outlook I get the following message--- Your current User-Agent string appears to be from an automated process--- This has only started today so I can not log onto my account.

Asked by twowiggys 1 month ago

Last reply by cor-el 1 month ago

How to delete a suggested email contact from "share" tab.

I can't seem to figure this out on my own so i'm hoping someone here can help. I have some unwanted emails showing up as suggested when i right click on a browser tab a… (read more)

I can't seem to figure this out on my own so i'm hoping someone here can help.

I have some unwanted emails showing up as suggested when i right click on a browser tab and select "share" and i don't know how to find where they are saved on the browser to be able to delete them so they're no longer auto-suggested. Right clicking on the suggested email doesn't show any options and they are not saved in auto-fill either.

Havent tried deleting all cookies/history, but im not sure if that would help.. Anyone have any ideas?

Asked by AkiOda 5 months ago

Last reply by jonzn4SUSE 5 months ago

Site Accessibility Issues

Dear Mozilla Support Team, I am experiencing intermittent issues with my site not opening correctly. Could you please check and assist with resolving this problem? The s… (read more)

Dear Mozilla Support Team,

I am experiencing intermittent issues with my site not opening correctly. Could you please check and assist with resolving this problem? The site is Prayer Times Calgary.

Thank you for your assistance

Asked by Prayertimecanada 5 months ago

Last reply by cor-el 5 months ago

problem playing YouTube vids and audio from some sources

Have been using Firefox for many years with no issues , very happy. Recently i've just starting having trouble playing video on youtube and audio from some sources. wonde… (read more)

Have been using Firefox for many years with no issues , very happy. Recently i've just starting having trouble playing video on youtube and audio from some sources. wondering if there is a possible problem with the most recent update to vers. 128 as the timeframe seems to jive. when starting a youtube vid. i get a message saying if video doesn't play try restarting your computer. at first this seemed to work but has been getting progressively worse to where multiple restarts do not work. If i switch to a different browser , no problem , everything plays fine , however i do not want to switch permanently to a different browser. Prefer to continue with FireFox

Asked by Gary Tibbles 5 months ago

Last reply by jonzn4SUSE 5 months ago