Showing questions tagged: Show all questions

Restore previous setting ,bookmarks and all

Hi, I lost firefox browser because of I setup new windows so i install again but unfortunately i cant get back my previous bookmarks settings and more. I had firefox acc… (read more)

Hi, I lost firefox browser because of I setup new windows so i install again but unfortunately i cant get back my previous bookmarks settings and more. I had firefox account and i was login and sync my settings. i want my settings and all back please help. My last login was 20/5/2022. my account email: [email address removed]

Asked by mahbubur957 6 days ago

Last reply by Seburo 5 days ago

Can't create new account

I am trying to create a new Firefox account with it's own email to be separate from this Firefox account I am posting from. However, every time I try to follow the "sign … (read more)

I am trying to create a new Firefox account with it's own email to be separate from this Firefox account I am posting from. However, every time I try to follow the "sign up" buttons I get redirected to the login page where I enter what I want as the new account info and receive a "Primary email account required for sign in" The email I'm trying to use for my new account is NOT registered with Firefox and I am using a freshly installed version of the browser on a new PC so no extensions are interfering.

Asked by Gabriel 3 days ago

Last reply by cor-el 3 days ago

I had sync setup on other device but nothing is coming through

Hi, I had to reset my computer. I had Firefox sync on it and in the past all I’ve had to do is login and it restores history bookmarks and setting when I install it on a … (read more)

Hi,

I had to reset my computer.

I had Firefox sync on it and in the past all I’ve had to do is login and it restores history bookmarks and setting when I install it on a new or reset device

It’s not doing it this time, any advice?

Asked by combusken123 3 days ago

Last reply by Seburo 3 days ago

Failed to login to sync, message in red "The operation was aborted. "

After a reinstallation of FIREFOX, it failed to login to sync with Firefox. My account and password input are correct. And I can login to my accout with Chrome (https://a… (read more)

After a reinstallation of FIREFOX, it failed to login to sync with Firefox. My account and password input are correct. And I can login to my accout with Chrome (https://accounts.firefox.com/).

my OS: ubuntu 18.04 firefox version: 100.0.2

Asked by 27627345 2 days ago

Last reply by jonzn4SUSE 1 day ago

How can I restore my last open tabs from Firefox Sync, NOT from local profile?

My system disk failed, so I had to restore it from pretty old backup, with old Firefox version installed and old profile data. Now I want to start Firefox and reopen all … (read more)

My system disk failed, so I had to restore it from pretty old backup, with old Firefox version installed and old profile data. Now I want to start Firefox and reopen all my recent tabs from Firefox Sync, but not from my local (old) profile. How should I proceed?

Asked by Chip 1 day ago

Last reply by cor-el 17 hours ago

  • Archived

Sorry. We’ve locked your account.

I'm trying to sync my firefox account but everytime it appears, I have already did what it ask me to do in "Firefox Sync Verification Email FAQs" what do I do now? I need… (read more)

I'm trying to sync my firefox account but everytime it appears, I have already did what it ask me to do in "Firefox Sync Verification Email FAQs" what do I do now? I need my bookmarks, GOD PLEASE.

Asked by denielt 2 years ago

Last reply by gwh74137 1 year ago

  • Archived

Email with confirmation link does't arives.

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used i… (read more)

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used it to activate account on my PC or Android Phone. I'm using 2FA to my Google Account witch is the email for my Firefox Sync Account. But supposedlyi did.

I have tried to use keys generated by Google Authenticator (witch is only 2FA token I use, not counting Facebook App, witch I use only for FB) but no success. I tried to use this link https://accounts.firefox.com/signin and then use proper password. Then there is an information to check email for confirmation link. I get no email, noting in spam nothing nowhere. I did add the accounts@firefox.com email address to protect it from spam filters, but nothing in 4 days, waiting for a miracle. 

In an act of desperation i did change the password for the account. And i received email to confirm this chance witch a did. The email was send from accounts@firefox.com e-mail, and it arrived in my inbox immediately.

Why i do not get the confirmation email?

Asked by maciejszupiluk 2 years ago

Last reply by AliceWyman 1 year ago

  • Archived

Why does sync not preserve separate windows with their tabs, but instead has a jumble of the tabs all together?

I had a number of separate tabs in a few different windows (search subjects) and the machine I was working on would not boot any longer. To get this research back, I am … (read more)

I had a number of separate tabs in a few different windows (search subjects) and the machine I was working on would not boot any longer. To get this research back, I am using Sync - but none of the original windows was preserved. Instead there is just a long list of all of the tabs I had open across all the windows I had open. Why does Sync not preserve the separate windows? With well over a hundred tabs open, this makes recovering/accessing this information very tedious - as all the tabs have to be opened individually, and then sorted into separate windows again, to be bookmarked in their search subject categories/windows! Was this just an oversight, or is it technically not possible to preserve separate windows in Sync?

If it is technically not possible to preserver multiple windows of tabs in Sync, it would be much more workable if it were possible to mark these tabs in Sync to re-open them, rather than have to open them individually or all of the tabs at once from that other machine. Thanks!

Asked by btsam 2 years ago

Last reply by brisdaz 1 year ago

  • Archived

Asked to log in to Sync every time I open Firefox 76

Honestly, I don't care about Sync. I only use my desktop computer. My cookies are always set to be saved. I never delete them. But every time I open Firefox 76, I see the… (read more)

Honestly, I don't care about Sync. I only use my desktop computer. My cookies are always set to be saved. I never delete them. But every time I open Firefox 76, I see the Important News page about profile changes with a log/in request on the right side. In Preferences, I set a custom URL for my homepage. That did not change what I see first when I open Firefox 76. I never sign out, just open and close the Firefox window, and all it is set to save all of my login information. How can I go straight to my home tab without seeing this one about profiles changes?

Asked by Andrea 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

My email address is in use by another Firefox account user?

I just tried to add a secondary email address to my Firefox account and get an error message stating that this email address is in use by another Firefox account user (al… (read more)

I just tried to add a secondary email address to my Firefox account and get an error message stating that this email address is in use by another Firefox account user (already verified by another user).

Is there a way of finding out which account it is registered to? I can't recall ever using this email address in Firefox before?

Thanks

Asked by Grant Prowse 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Sync, log out and privacy

Hi everyone, I was wondering if there is a possibility to delete automatically bookmarks, passwords, etc, when I logged out of firefox sync? It can be useful for example … (read more)

Hi everyone, I was wondering if there is a possibility to delete automatically bookmarks, passwords, etc, when I logged out of firefox sync? It can be useful for example when I am working on a computer other than my own. Thanks for your help. Emmanuel

Asked by emmanuel.quillet 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Using an secondary email adress as a new account

Hi, I had an second email address added to my account. I removed it, because I want a second account for this address. But this is not possible. If I want to create a… (read more)

Hi,

I had an second email address added to my account.

I removed it, because I want a second account for this address.

But this is not possible.

If I want to create a new account through the firefox interface, it seems like it is still connected to my old account. If I want to initiate a password reset, this is not possible.

What can I do?

Asked by kb15 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I sync my Firefox mobile sync data to my computer

I want to know how to sync from my phone to my computer not from my computer to my phone. My computer sync data is corrupted and there's no backup files, while my phone s… (read more)

I want to know how to sync from my phone to my computer not from my computer to my phone. My computer sync data is corrupted and there's no backup files, while my phone still has all it's files. Firefox was spiking my ram usage by 60% or more yesterday so I uninstalled and reinstall it even though the old and new was both the latest version. When I signed on again, my computer sync data would not bring back my bookmarks, passwords, add-ons, etc..

That's why I want to know how to sync from my phone to my computer, but now my phone can't even sync, if I sync it the date doesn't change at all that it was last sync today. it shows the very last time i sync on my phone which was a month ago. I tried looking up this problem and there were some people who had same problem a few years ago but they still have their files. I have zero files of backup of anything on my computer

Asked by Bell 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Passwords

Hi. 2 issues. Was using Lastpass but too wonky. I exported all user names, websites and passwords to my Mac desktop in .CSV and .PDF How can I import these into lockwise… (read more)

Hi. 2 issues. Was using Lastpass but too wonky. I exported all user names, websites and passwords to my Mac desktop in .CSV and .PDF How can I import these into lockwise? Also, My desktop is a Mac and my email is cox.net My phone is Android with Gmail.com. How can I merge the two? I've stopped using Safari because I can't get my passwords on my phone...and i refuse to switch to Iphone. Love my Android. Any help? Thank y'all very much.

Asked by sealevel2 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Can you sync bookmarks across various devices but then adjust each device?

I have several devices that currently use syncing for bookmarks and passwords. Each device has a different use, so I do not need for instance work-based bookmarks on my h… (read more)

I have several devices that currently use syncing for bookmarks and passwords. Each device has a different use, so I do not need for instance work-based bookmarks on my home game system. Can I delete the work bookmarks from the gaming system without deleting them across the other devices?

If I can, how do I go about doing that?

Thanks!

Asked by sburns3 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox sync asking to constantly re-sign in -

I've been having this problem for a few months and I cannot figure it out. Firefox sync keeps logging me out and asking me to sign in again. Its happening pretty frequent… (read more)

I've been having this problem for a few months and I cannot figure it out. Firefox sync keeps logging me out and asking me to sign in again. Its happening pretty frequently, and I cannot determine what is the cause - anywhere from once a day to seemingly every hour. It doesn't seem to be related to closing/reopening the browser or restarting the computer.

I've tried: uninstalling/reinstalling firefox and running firefox without any addons. In both cases it didn't work - I signed into sync and then it started logging me out and asking me to sign in again within an hour or two.

Asked by James2019 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

syncing

I have tried every option I can every solution I can think of to fix my thinking problems but my information does not sync between my computer and my iPhone are used to S… (read more)

I have tried every option I can every solution I can think of to fix my thinking problems but my information does not sync between my computer and my iPhone are used to Saint probably fine and now it does not sync it all so I do not know what is going wrong how to fix this but I’ve watched all the tutorials watching videos with him to try to piss myself and I cannot figure out why my iPhone will not seek with my computer in any possible solution is your move would be great because I am out of Renee‘s for this problem please help thank you

Asked by Derrick 1 year ago

Last reply by Andrew 1 year ago