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How to restore my Firefox data after Mozilla password reset?

Firefox will not start on my PC, so in the process of troubleshooting, I reset my password to get into this Mozilla support site. I saw the notice about losing sync data… (read more)

Firefox will not start on my PC, so in the process of troubleshooting, I reset my password to get into this Mozilla support site. I saw the notice about losing sync data, so I followed the instructions. I changed the password, then went to my iPhone, where Firefox is running. However, when I tried to create the backup, it would not take the new password. I presume that since it was running on the old password (which I do not remember), which is the password required for the backup. Next, I logged out of Firefox on my iPhone and logged back in with the updated password. Now my data seems to be gone.

I have two other devices running Firefox, iPad and another PC. I need to know how to create a backup that I can restore my sync data.

Asked by Kevin 1 month ago

Last reply by TechHorse 1 month ago

Lost Data after password reset

I had to do a reinstall of windows and I did a sync just before. However, I did not remember the firefox account password. I did a Forget Password at sign and now all syn… (read more)

I had to do a reinstall of windows and I did a sync just before. However, I did not remember the firefox account password. I did a Forget Password at sign and now all synced data, bookmarks, saved passwords are not coming up. Can I recover the old data?

Asked by rampow32 4 months ago

Last reply by markwarner22 4 months ago

How do I recover a password that I deleted

I use the Firefox "password keeper". Today, I changed the password on a website. The Firefox app auto filled the new password. Everything was fine. But when I went ba… (read more)

I use the Firefox "password keeper". Today, I changed the password on a website. The Firefox app auto filled the new password. Everything was fine. But when I went back to the password keeper, there was a double entry for the website for which the password was changed. I inadvertently deleted the website (and password) that I should have kept.

Is there anyway to retrieve and restore that password?

Asked by darrel.dickson49 4 months ago

Last reply by markwarner22 4 months ago

lost all my passwords

hi! today i bought a new computer and tried to sign into my firefox account.but unfortunately i only remembered my email name.so i changed my password by "forgot password… (read more)

hi! today i bought a new computer and tried to sign into my firefox account.but unfortunately i only remembered my email name.so i changed my password by "forgot password".now all my saved password are gone. how can i get those back? i dont have the old ssd that had firefox . should i send an email to mozilla?

Asked by Jeewa Priyangika 3 months ago

Last reply by markwarner22 3 months ago