Internet Download Manager (IDM)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no… (read more)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

Asked by lps5005 2 months ago

Last reply by markwarner22 2 months ago

Firefox 135.0 conflict with Outlook

Why does Firefox 135.0l not allow sending emails via Outlook? Repeating redirects detected. clientIPAddress 68.13.174.72 X-ClientId: 76D35CD4C3AA4891AB2A5745F0ED325B X… (read more)

Why does Firefox 135.0l not allow sending emails via Outlook?

Repeating redirects detected.


clientIPAddress 68.13.174.72 X-ClientId: 76D35CD4C3AA4891AB2A5745F0ED325B X-Redir-Error AsMgcsYBzMnOKJZI3Qg|AsMgcsYBKQUkJ5ZI3Qg|AsMgcsYBjLWOJZZI3Qg|AsMgcsYBpo7hI5ZI3Qg|AsMgcsYBBlnEIZZI3Qg|AsMgcsYBIsGkH5ZI3Qg|AsMgcsYB6IjFHZZI3Qg|AsMgcsYBaHQrHJZI3Qg|AsMgcsYBnoh5GpZI3Qg|AsMgcsYBCsEMGZZI3Qg|AsMgcsYB7_qAF5ZI3Qg X-FEServer CH3P220CA0008 Date:2/8/2025 11:13:12 PM

Asked by jkwood307 5 days ago

Last reply by LC 3 days ago

Firefox is exceedingly slow!

Firefox has become exceedingly slow. I have used Firefox for the most part going back to the beginning save a 2 year stint when Mozilla fell behind and did not update the… (read more)

Firefox has become exceedingly slow. I have used Firefox for the most part going back to the beginning save a 2 year stint when Mozilla fell behind and did not update the product in the early years after ver 4. However, the slowness of Firefox is so bad now that I may have to find or use another browser! It is literally that bad! This problem is recent as in the last 45 days as far as my individual needs. I have already gone through the troubleshooting list and made the modifications. That seemed to work for a day or two but the slowness of Firefox is progressively getting worse with each passing day.

The speed is like 3 minutes to 10 minutes when just trying to open a known and commonly used bookmark. Checked against Edge which came with Win 11 and Edge loads within a second or two. So, the problem is not hardware or internet connection. I have one of the fastest speeds on the planet with a true fiber optic connection as I am close to the backbone location in my city. We are talking 2.1gig down and 820MB up. Tested against two different speed tests. The problem is with Firefox specific. Mozilla needs to address this issue as it seems to be an ongoing problem across several IOS platforms.

Asked by pablo222 2 months ago

Last reply by jonzn4SUSE 2 months ago

Washington Post main page not loading

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe … (read more)

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe mode. Thank you.

Asked by Jay 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

EMAIL LOG IN

As of the last update, I cannot log into my at&t email. I can log in using google chrome but can't using firefox. I've spent 4 hours on the phone talking to at&… (read more)

As of the last update, I cannot log into my at&t email. I can log in using google chrome but can't using firefox.

I've spent 4 hours on the phone talking to at&t tech support with no solution; therefore, it appears this log in problem may be because of a firefox update.

Is there any way firefox can fix this?

Thank you, George

Asked by mcdonaldatty 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

I can't download gmail attachments.

Suddenly all the gmail attachments stopped to download. I can see (and scroll) the e.g. pdf in a viewing mode but I can`t download it. I turned on the troublshooting mode… (read more)

Suddenly all the gmail attachments stopped to download. I can see (and scroll) the e.g. pdf in a viewing mode but I can`t download it. I turned on the troublshooting mode but the problem persisted. I can download the same attachment in Chrome.

Asked by Kublanov Ilya 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Get get into my Yahoo Email account

I can not get into my Yahoo Email account. When I log in it says, "Something's gone wrong". I can get into my Email through a different browser on the same computer. Th… (read more)

I can not get into my Yahoo Email account. When I log in it says, "Something's gone wrong".

I can get into my Email through a different browser on the same computer. This started last 

Wednesday (01-29) or Thursday (01-30). Help.


Thank you for your time. Tony S.

Asked by amspizzo 1 week ago

Last reply by markwarner22 1 week ago

slow loading web pages & others websites won't sigin in

1. some webpages extremely slow loading while others are fine. All load fine on Chrome. Why? Particularly true with https://www.tab.com.au/ that I use 2-3 times a week… (read more)

1. some webpages extremely slow loading while others are fine. All load fine on Chrome. Why? Particularly true with https://www.tab.com.au/ that I use 2-3 times a week. In Chrome it's immediate connect.

2. cannot sign in to my members account on (eg) Choice but easy on Chrome. Why?

Love Firefox when it works but I'm getting so frustrated. Seriously considering going back to Chrome - reluctantly.

Also so many website/page freezes & non responses over last ~3 months. Grrrr

Asked by jv8 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox restart

Running Firefox 133.0 on Ubuntu 20.04 desktop Periodically, Firefox will freeze and send the message "Firefox must be restarted to continue". After restarting, Firefox t… (read more)

Running Firefox 133.0 on Ubuntu 20.04 desktop

Periodically, Firefox will freeze and send the message "Firefox must be restarted to continue". After restarting, Firefox takes a long time to recover. This morning, it took nearly 5 minutes to recover.

Asked by Wayne Knight 2 months ago

Last reply by jonzn4SUSE 2 months ago

Mozilla has difficulties performing and interracting

I am having increasingly frequent cases when Mozilla impedes the correct operations of final actions such as 'submit', 'enter' 'place order' etc. On such occasions, apply… (read more)

I am having increasingly frequent cases when Mozilla impedes the correct operations of final actions such as 'submit', 'enter' 'place order' etc. On such occasions, applying the cursor has a minimal effect on the relevant Click Button. I have also had trouble with its proper interaction with Roboform. The latter have tried to provide me with solutions but none have worked so far. I am now in the middle of establishing a separate Profile for Roboform. Surely, all this should not be happening. It certainly does not with Microsoft Edge, which I have had to use in such occasions. It feels as if there is a barrier around Mozilla preventing correct interaction with other bodies. Please help.

Asked by Byron 4 months ago

Last reply by markwarner22 4 months ago

After the update, the mouse wheel in the browser stopped working.

After the last update, the mouse wheel in the browser stopped working. This is very inconvenient, the pages do not scroll with the mouse wheel, only with the arrows on th… (read more)

After the last update, the mouse wheel in the browser stopped working. This is very inconvenient, the pages do not scroll with the mouse wheel, only with the arrows on the keyboard.

Asked by vega_90 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago

New Tabs don't open sites

As of last week, FF works for a few minutes on startup, but then when you open a new tab and try to go to a site you just get the dancing period, nothing opens. Already o… (read more)

As of last week, FF works for a few minutes on startup, but then when you open a new tab and try to go to a site you just get the dancing period, nothing opens. Already open tabs with sites generally still work, but sometimes crash the tabs after a bit. We've tried starting without extensions, uninstalling and reinstalling FF, changing the profile, logging in the PC (Win 10, up to date) with a different login, running SFC and DISM on the PC, and just about everything else.

Opening the FF console shows this message when the tab just rocks the period:

WindowsJumpLists: Failed to fetch favicon for https://online.adp.com/signin/v1/?APPID=WFNPortal&productId=80e309c3-7085-bae1-e053-3505430b5495&returnURL=https://workforcenow.adp.com/&callingAppId=WFN&TARGET=-SM-https://workforcenow.adp.com/theme/admin.html NS_ERROR_FAILURE: WindowsJumpLists.sys.mjs:257:29

Edge works perfectly (and unfortunately, I'm having to use Edge to enter this ticket.). Other applications don't have any issues. I'm not having this issue on 2 other similar PCs I have that run FF, only this one.

Any ideas of what might be the issue with FF on this PC? Thanks, Alex

Asked by unkiealex 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

paying with my visacard

Hello I recently changed my browser from google chrome to mozilla firefox. But now I can't use my visacard not any more. I'm unable to buy something with it via paypal o… (read more)

Hello

I recently changed my browser from google chrome to mozilla firefox. But now I can't use my visacard not any more. I'm unable to buy something with it via paypal or gofundme or etc. I think it is because I switched from browser. But now I don't know how to fix this. Will you help me please?

Asked by zielenreis 3 months ago

Last reply by markwarner22 3 months ago

Firefox takes a long time to load pages - version 132.0.2 - windows 10

I don't know what's happening but since a couple of days, let's say Wednesday 13th November, my firefox got incredibly slow: everytime I insert a url or a link in the add… (read more)

I don't know what's happening but since a couple of days, let's say Wednesday 13th November, my firefox got incredibly slow: everytime I insert a url or a link in the address bar and press enter it takes a lot of time to completely load the website.

I tried to use Edge instead, and Edge is working flawlessly, while Firefox is not.

I also did a fresh install, wiping the %APPDATA% folders too, but nothing changes.

Setup:

  • Firefox version 132.0.2
  • on Windows 10
  • Firefox and Windows are 64 bit

Asked by giacomo.milano5 3 months ago

Last reply by jonzn4SUSE 2 months ago

Is there a way to bypass Error code: PR_END_OF_FILE_ERROR

I am getting Secure Connection failed Error code: PR_END_OF_FILE_ERROR is there a way to bypass this. I tried 5 suggestions on YouTube and followed FireFox's directions f… (read more)

I am getting Secure Connection failed Error code: PR_END_OF_FILE_ERROR is there a way to bypass this. I tried 5 suggestions on YouTube and followed FireFox's directions for Avast, with no success.

Thank you in advance for your assistance.

Asked by mjp_ryan 2 months ago

Last reply by markwarner22 2 months ago

Recieving 403 errors in firefox but nowhere else

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway I am usi… (read more)

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway


I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

  • Clearing cookies
  • using Troubleshoot mode
  • Restarting
  • Changing Useragent
  • Using "Forget about this site"

The following do fix the issue

  • Using a VPN
  • Using Google Chrome
  • Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

  1. https://kdice.com/
  2. https://latinitium.com/
  3. https://theysaidso.com/
  4. https://opensource.org/
  5. httpe://obsidian.rocks/

Asked by Thomas Harris 2 months ago

Last reply by PavelkoT 2 months ago