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recaptcha

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an in… (read more)

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an infinite spinner in firefox v125.0.3. I've tried the same sites in chrome and edge and the recaptcha works fine. In FF, I have cleared my cache, disabled tracking protection, disabled anti-virus and tried troubleshooting mode - still get the infinite spinner. Last week, I had no problems with recaptcha.

Asked by bill340 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Repeating Software Update popups but Firefox set to automatic updates

All of a sudden when I open Firefox a dialogue box from Software Update appears and asks for permission to make changes to my computer-- never happened before. My prefer… (read more)

All of a sudden when I open Firefox a dialogue box from Software Update appears and asks for permission to make changes to my computer-- never happened before. My preferences are set to automatically update and my app list says I have the latest version of Firefox (129.0.1). I've checked Firefox properties and there is nothing selected under compatibility mode (I read on the forum this could cause the pop up). I can’t figure out what changes Firefox’s Software Update wants to make if I already have the latest version (so I always say no). The Firefox update to 129.0.1 was 8/14 but this dialogue box only appeared a few days ago. Is Firefox just not working because it’s not getting the automatic update message sent to maintenance? Do I need to uninstall and reinstall the maintenance program? And if so, how do I do that? (Windows 10)

Asked by czk24 1 week ago

Last reply by cor-el 1 week ago

Fake alerts

I am being inundated with alerts saying firefox has been compromised & viruses have been detected. They want me to click on various links which I won't do of course.… (read more)

I am being inundated with alerts saying firefox has been compromised & viruses have been detected. They want me to click on various links which I won't do of course. I am about ready to uninstall Firefox altogether. Hate to do since I will lose everything. Please help!

Asked by Pat Emmett 4 weeks ago

Last reply by James 4 weeks ago

you tube tv

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps t… (read more)

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps telling that I am signed out and need to sign in, over and over. I cleared my cache and cookies. I changed my sign in from my yahoo email to my gmail account and it still will not work. If I use the chrome browser it works fine. Please Help.

best regards,

john loomis jr.

Asked by jloomisjr2 4 months ago

Last reply by cor-el 4 months ago

Installing components

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really … (read more)

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really everything seems to work and there is an x to close the ribbon. Just wondering if I need to adjust any settings. Thanks

Asked by jcraig9502 1 month ago

Last reply by cor-el 1 month ago

WEBgl

I like to play games on Facebook. I have downloaded windows 10. I had windows 8.1 After I downloaded windows 10, when I try to play these games, the screen goes black,… (read more)

I like to play games on Facebook. I have downloaded windows 10. I had windows 8.1 After I downloaded windows 10, when I try to play these games, the screen goes black, then a statement comes on that says WEBgl has been disabled. I have tried everything and I can't fix this. Do I need to uninstall Firefox and reinstall or can you please help me. I hope this is enough information. I have refreshed Firefox twice and that didn't help.

Thank you so much for your help.

Mary Ramsey

Asked by MJBR 5 months ago

Last reply by zeroknight 5 months ago

Forgot my password

Hello, I would like to complete overhaul my pc again and for this matter Im quite dependant on my firefox saves of cookies / bookmarks etc. the only issue is, the passw… (read more)

Hello,

I would like to complete overhaul my pc again and for this matter Im quite dependant on my firefox saves of cookies / bookmarks etc.

the only issue is, the password i created using my account years ago is something i have absolutely no idea of anymore, ive been on the same computer for ages so luckily i never needed it again to sign into firefox, so you can probably see my issue here.

Is there any way that i can provide enough evidence that this is my account that i can finally reset this password and be able to reset my pc?

Asked by changekiller 2 weeks ago

Last reply by cor-el 2 weeks ago

Translate selection

Hello when i try to translate a word or phrase, doesnt have in list my language, which is Greek. For example i want to translate a word from english to greek and there is… (read more)

Hello when i try to translate a word or phrase, doesnt have in list my language, which is Greek. For example i want to translate a word from english to greek and there is no option in menu to choose my language. How can i add my language to this list? Thank you!

Asked by tehsn0u 1 week ago

Last reply by TyDraniu 1 week ago

Stopping **ALL** Website Pop Up Notifications

Hello, I'm looking to stopping **ALL** website Pop Up Notifications--NOT just selected ones. I've already gone to Privacy & Security-->Notificatications. This is … (read more)

Hello, I'm looking to stopping **ALL** website Pop Up Notifications--NOT just selected ones. I've already gone to Privacy & Security-->Notificatications. This is feature is totally pointless. This feature assumes you repeadily go to the same singular site that causes pop ups --not random site you visit. I did check off the button at the bottom "Block new requests asking to allow notifications." My issue is NOT, NOT seeking to block "permissions" (I have never seen or been asked by Firefox to 'allow permission for website notifications')--I'm seeking to stop ALL website pop ups notifications that intrusively just appear at the lower right corner. I don't understand why there isn't a single button to stop these intrusive and annoying pop up pushes??? It's a no brainer. I hope you can help with a solution. Thank you in advanced.

Asked by StevenB 5 months ago

Last reply by cor-el 5 months ago

Firefox 115.12.0esr (64-bit) -

Downloading MP3 files or Epub books using the Overdrive libraries' website API no longer works since the Firefox 115.120esr update. For audiobooks, it appears to work n… (read more)

Downloading MP3 files or Epub books using the Overdrive libraries' website API no longer works since the Firefox 115.120esr update.

For audiobooks, it appears to work normally at first, downloading an ODM file which can be opened to display a list of all the part files waiting to be downloaded. Taking the [Open] option within the Overdrive Media Console, the process fails, with this message: "A connection to the Internet could not be established. Please check your Internet connection; you must be connected to the Internet to proceed with this download."

For Epub books, it appears to work normally at first, downloading an acsm file, but then, when the open option on the file is selected the Adobe Digital Editions app, presents this message: "Connection Error Detected—Digital Editions could not connect to the fulfillment server. Please make sure you are connected to the internet."

So it seems that not too much was broken. Have I provided enough information for you to know what's broken & how to fix it?

John S.: jsinet6@gmail.com

Asked by 5jydj85d6n 2 months ago

Last reply by jonzn4SUSE 2 months ago

?cookies, failure to connect

My Kaiser website kp.org can't come up...the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the requ… (read more)

My Kaiser website kp.org can't come up...the following error message:


"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

Asked by John C 5 months ago

Last reply by cor-el 5 months ago