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Error code: SSL_ERROR_UNSUPPORTED_VERSION

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message; "Secure Connection Failed An error… (read more)

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message;

"Secure Connection Failed An error occurred during a connection to 192.168.1.201. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox."

indicates I no longer can access my page until I find the remedy to this issue. Thank you in advance for cooperation and help with is matter.

Asked by donaldrshaffer 1 month ago

Last reply by cor-el 1 month ago

Why doesn't VUDU support Firefox in HDX mode?

I can't stand Microsoft Edge. It's a CPU and memory hog. However, I must resort to using it when I watch a video from VUDU on any of my workstations. According to the fin… (read more)

I can't stand Microsoft Edge. It's a CPU and memory hog. However, I must resort to using it when I watch a video from VUDU on any of my workstations. According to the fine folks at VUDU, Firefox is not supported in HDX or 1080i mode when using the VUDU site. According to the info that shows when you launch VUDU on a Windows device (in this case, Windows 10 or Windows 11) using Firefox, you get a message that the video is only supported in SD or 720 dpi mode. To get anything above SD mode, you have to use Microsoft Edge. Is there a developmental issue preventing such use or is this a limitation forced on Firefox users because Microsoft does want you using anything but Edge?

It's just a bit frustrated to have to use MS Edge instead of my default browser, Firefox. For the record, I just checked to be sure. There's a marked difference in resolution between Firefox and Edge on the same video.

Bob Collins [removed email from public]

Asked by becollins54 16 hours ago

Last reply by TyDraniu 13 hours ago

Error Message When Attempting To Login To Keeper Password Manager Extension

I receive the following error message when attempting to login to the Keeper Password Manager extension. I have removed and re-added the extension with no change in resu… (read more)

I receive the following error message when attempting to login to the Keeper Password Manager extension. I have removed and re-added the extension with no change in results. I am using Firefox 101.0.1 and the latest version of the extension. Thanks for any assistance.

"A mutation operation was attempted on a database that did not allow mutations."

Asked by chris.bell2 1 day ago

Last reply by Dropa 1 day ago

HELP!! HELP!

Firefox recently upgraded on my desktop. I ONLY use Firefox - do not want Google, Edge, Etc. I can get into all of my on-line accounts with the exception of my Bank Acc… (read more)

Firefox recently upgraded on my desktop. I ONLY use Firefox - do not want Google, Edge, Etc. I can get into all of my on-line accounts with the exception of my Bank Account. I do not get a message about browser - but if I click SIGN-IN, it just sits there. I called my Bank...told me I have to use Google, Chrome or Edge - DO NOT WANT TO USE ANY OF THOSE. I had no issue signing in until it upgraded. PLEASE tell me how to fix this - I have cleared my Cache and History, etc. Nothing works. Please HELP!!! Do not want to use another browser to access this account - do not feel safe with any of them - why I use Firefox. Thank you.

Asked by Linda 1 day ago

Last reply by Terry 19 hours ago

downloading files on firefox

How do I tell Firefox what to do when I click on a link to a file (PDF, JPEG, Word, etc.). I want to have the options of either opening the file or saving it to a specif… (read more)

How do I tell Firefox what to do when I click on a link to a file (PDF, JPEG, Word, etc.). I want to have the options of either opening the file or saving it to a specific folder that I choose. I am 87 years old and somewhat computer-savvy, but please give me geezer-friendly instructions, step-by-step and click-by-click. Windows 10 and Firefox 101.

What happens now when I click on such a link is this: My only option is to save it -- and Firefox has chosen (apparently at random) a folder to save it to.

Asked by jhromer1 1 day ago

Last reply by RobertJ 20 hours ago

all my email folders disappeared

I was having trouble with a website so went to Mozilla for help. Followed some of the instructions for removing cookies. Somehow ALL of my email folders have disappeared.… (read more)

I was having trouble with a website so went to Mozilla for help. Followed some of the instructions for removing cookies. Somehow ALL of my email folders have disappeared. Literally decades of saved emails. PLEASE HELP!

Asked by outdoorsygal 1 day ago

Last reply by jonzn4SUSE 1 day ago

garbled font showing on some web sites including THIS one!

On certain (very few) web sites, I get a symbols font showing instead of text. For example on www.xe.com I have tried a refresh already, disabled addons etc.. Weirdly, TH… (read more)

On certain (very few) web sites, I get a symbols font showing instead of text. For example on www.xe.com I have tried a refresh already, disabled addons etc..

Weirdly, THIS support form suffers from it so I am attaching pictures to illustrate the issue.

I have googled the usual stuff to no avail, so really stuck now...

many thanks for any pointers, Lozzy

Asked by firefox1895 2 days ago

Last reply by cor-el 2 days ago

Spell Check Tilde

The red Tilde on my spell check in Facebook does not go away when the new correct word is chosen using Firefox., also the correct word is not displayed in the sentence un… (read more)

The red Tilde on my spell check in Facebook does not go away when the new correct word is chosen using Firefox., also the correct word is not displayed in the sentence until your push enter, it will then be corrected however before you push enter to post it, it will show it as the misspelled word. This issue is not prevalent on other browsers such as Chrome, Edge, Brave.

Asked by davidkuper 2 days ago

Last reply by cor-el 2 days ago

Why am I suddenly getting Secure CVonnection Failed errors

I am suddenly getting a number of web sites, which I have visited in the past and I know to be valid and secure, giving the Secure Connection Failed errors. Have you cha… (read more)

I am suddenly getting a number of web sites, which I have visited in the past and I know to be valid and secure, giving the Secure Connection Failed errors. Have you changed the programming behind Firefox which iis causing these problems. How am I supposed to get to the web sites with no ability to over ride the failure?

Asked by Ken Cooper 2 days ago

Last reply by cor-el 1 day ago

https://www.thegrommet.com doesn't work in Firefox

This website loads, but I'm unable to sign in to my account, nor can I see the details of the pages. It works fine when I open it in one of M'Soft's browsers, but I prefe… (read more)

This website loads, but I'm unable to sign in to my account, nor can I see the details of the pages. It works fine when I open it in one of M'Soft's browsers, but I prefer Firefox!

Asked by JulieAnn01 2 days ago

Last reply by cor-el 1 day ago

My Ajatix Drop Down Menus not working with Firefox

I use Ajatix drop down menus in my website https://luresnreels.com. My .css and .js files in my website don't function apparently. The drop down menus do not work in Fire… (read more)

I use Ajatix drop down menus in my website https://luresnreels.com. My .css and .js files in my website don't function apparently. The drop down menus do not work in Firefox, but do work in Chrome and Edge. Looks like it's not working on my iPhone also. I have a new desktop computer with Windows 11 home edition. Ajatix used to work fine on my old Windows 10 computer. What to do? Thanks

Asked by ron151 2 days ago

Last reply by cor-el 19 hours ago

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (read more)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Asked by Hbarhorse 3 days ago

Last reply by Dropa 3 days ago