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"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata 1 month ago

Last reply by Einar Páll 2 weeks ago

change tab colors

This latest update makes everything gray on the screen and you can't tell one tab from another. How do you change the color scheme? Why'd they make it so ugly? And why… (read more)

This latest update makes everything gray on the screen and you can't tell one tab from another. How do you change the color scheme? Why'd they make it so ugly? And why didn't they put this answer on the home page?

Asked by s.a.barker 2 weeks ago

Last reply by nerkalis 1 week ago

How to edit the Firefox Ad Blocker to watch a video that is being Blocked

Hello at Firefox community help, I am wanting to open a website program on our local Australian SBS TV - SBS On- Demand but the site will not open due to the following di… (read more)

Hello at Firefox community help,

I am wanting to open a website program on our local Australian SBS TV - SBS On- Demand but the site will not open due to the following displayed message -

Video Playback Error Sorry, we’ve encountered an error playing this video. If you have an ad blocker turned on, try turning it off or whitelisting our website before trying again. This may prevent you from loading videos. Australian Motocross Championship: Wonthaggi - Full replay Sport

The web site program link is - https://www.sbs.com.au/ondemand/video/1876116035922/australian-motocross-championship-wonthaggi-full-replay

Can someone help with the sequence of steps to tell me how to locate the Firefox Ad blocker and edit the Ad blocker details to allow SBS On-Demand to play - https://www.sbs.com.au/ondemand/

I am currently using a Win10 PC

Thanks Grant

Asked by gknight1 1 week ago

Last reply by FredMcD 6 days ago

Work-around: WebSDR sites won't save memories stored on my computer

Edit: Rewritten from scratch on Wednesday, June 16, 2021: I am running the new Firefox 89.0 on Linux. Under the Edit menu, the Preferences option is now called Settings… (read more)

Edit: Rewritten from scratch on Wednesday, June 16, 2021:

I am running the new Firefox 89.0 on Linux. Under the Edit menu, the Preferences option is now called Settings.

Please open Settings and search for site data. This displays the pertinent settings for Cookies and Site Data, and for History.

A Web SDR site is a website that gives each of its visitors the ability to tune a Software Defined Radio chip to a different frequency, independent of other users' listening preferences. The audio is streamed back to the user.

It requests that the user supply a user name, often a ham radio operator's callsign. This is used to display on the radio dial where each user is listening. If a name is missing, the user's IP address is used.

A cookie is stored with the user name, and if that cookie survives to the next visit to the site, the name does not have to be re-entered.

The web SDR can allow users to save custom memory presets, and cookies are said to be used to save memory presets "on your computer," and not on the server.

I had set cookie preferences for each site to always allow cookies, and my username was indeed carried over from one browser session to another. But my presets were never saved.

I finally discovered that it was not a cookie, but offline site data storage on my computer that retains these presets.

Under the History section in Preferences of earlier versions of Firefox, I told Firefox to use custom settings, and then I had set first- and third-party cookies to be allowed for the session. I told Firefox to Clear history when it closes, and in the "Settings ..." dialog, I unchecked everything but cache and offline site data. Only cache and offline site data were deleted.

The History section in Settings in FF 89.0 is still set for Firefox to use custom settings, but cookie options are not listed. I still tell Firefox to Clear history when it closes, and the "Settings ..." dialog is the same.

In the Cookies and Site Data section in Settings, I tell Firefox to Delete cookies and site data when it is closed. In the "Exceptions ..." dialog, I enter the address of the website and hit "Always" for everything entered, to save the site's cookies and data from the bulldozer.

It occurred to me that there are two duplicate means to clear cookies and site data.

I went to History and opened the "Settings ... " dialog again and cleared the checkbox for offline site data.

NOW my stored memories on the Web SDR sites are still here! In Firefox 89, do not use History's Clear history when Firefox closes to delete cookies or site data, for that will blow away the cookies that were saved in the Cookies and Site Data's Exceptions!

The browser was overhauled, and History's handling of cookies and site data became obsolete.

I do have a question here: If I am on a site, I can click on the lock in the address bar to retrieve a series of screens that lead me to the Security tab, and to its left, the Permissions tab. By selecting the Permissions tab, I can set the site's permissions for cookies and for persistent storage of site data.

If I set to allow cookies and allow site data in Permissions, does that enter the site address into the Settings' Cookies and Site Data's Exceptions dialog? Or must I still copy the address of the site and go to Settings and enter that in Exceptions also?

Asked by Linux_Mint_Firefox 4 days ago

Last reply by jscher2000 3 days ago

Website fonts not being recognized / displayed correctly

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro. I've tried the f… (read more)

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro.

I've tried the following to fix this: I've cleaned out my cache and cookies. In Preferences/Languages/Fonts I've changed the san-serif type to Arial (helped some but not all); I've unchecked and then checked again "Allow pages to choose their own fonts, instead of your selection above." I've started looking at the html code to figure out the font settings but I really just need to have a functioning brower.

Any thoughts? I'd be very grateful. It's impacting my work, and I'm having to use other browers, which function without issues - but I like Firefox! This is a bummer. Thanks!

Asked by shirine.pont 2 days ago

Last reply by cor-el 2 days ago

error "VCRUNTIME140_1.dll was not found" occurs when Office 365 is uninstalled, lost bookmarks

I am having issues with activation of an existing O365 subscription. After hours working with Microsoft Office support the issue is still not resolved. That is seemingly… (read more)

I am having issues with activation of an existing O365 subscription. After hours working with Microsoft Office support the issue is still not resolved.

That is seemingly unrelated to Firefox, yet when trying to resolve the issue I uninstalled O365 twice, I could not open Firefox. I received the error "VCRUNTIME140_1.dll was not found". After reinstalling O365, I was able to access Firefox but all of my bookmark folders are gone.

How do I recover those bookmark folders (with hundreds of bookmarks--if they're permanently gone, it will be a significant loss). AND why would uninstalling O365 affect Firefox?

Asked by PogoStick99 1 day ago

Last reply by cor-el 1 hour ago

  • Archived

Checked box for 'do not ask again' on stop unresponsive script dailogue, now facebook page does not load... Help!

I'm not sure exactly where this question should go, so apologies if I picked the wrong category. As far as I can tell, it fits into 'other problems': So I was getting … (read more)

I'm not sure exactly where this question should go, so apologies if I picked the wrong category. As far as I can tell, it fits into 'other problems': So I was getting an 'unresponsive script on page, do you want to stop it' dialogue for a Facebook page I frequent. Got sick of telling FF to stop the script every time, so I checked the 'do not ask again' box, hoping it would automatically just stop the script whenever it became a problem. Well, it's working a little too well. Now the page loads zero content. I'm just wondering how to 'undo' checking that box. Is there maybe a line in about:config I can look for, some setting I can adjust, to reset the 'do not ask again' option on 'stop unresponsive script' dialogues? Thanks in advance for any help!

Asked by Jade-Raevyn 7 years ago

Last reply by guigs 7 years ago

  • Archived

Upload limit

We have a website where our clients upload their images and there would be lots of images i.e 1000 or 10000 . There is one option on the website from where clients brows … (read more)

We have a website where our clients upload their images and there would be lots of images i.e 1000 or 10000 . There is one option on the website from where clients brows their files and upload .I need to know that is there a limit on the browser that he can’t upload more than 2000 files or it is depend on the system configuration. Please help me with this because there are several client who upload 10000 files once in a year. Waiting for your valuable reply . Thanks.

Asked by mohdAzim 7 years ago

Last reply by guigs 7 years ago

  • Archived

Firefox crashes after having installed Flash, don't know why. Is this fixable?

When ever install Flsh, it then crashes Firefox, I really don't know why. I have Firefox Version 26.0 on windows 7 Home premium 64 bit. I see that others have had this i… (read more)

When ever install Flsh, it then crashes Firefox, I really don't know why. I have Firefox Version 26.0 on windows 7 Home premium 64 bit. I see that others have had this issue and nothing is showing up as for a selution to this issue.

Asked by carrottop1023 7 years ago

Last reply by John99 7 years ago

  • Archived

Web Search tab opens every time i open firefox. i do not want this

i always have had four tabs on my as a standard when i open firefox. all of a sudden a tab called Web Search opens. i neither asked for or want this. how can i stop it fr… (read more)

i always have had four tabs on my as a standard when i open firefox. all of a sudden a tab called Web Search opens. i neither asked for or want this. how can i stop it from opening

Asked by toant 7 years ago

Last reply by FredMcD 7 years ago

  • Archived

How to stop "Always Connet with HTTPS"

Hello, I have a small issue. A while back I tweaked the settings and prefs of about:config, and in that, I forced Firefox to always automatically access every site with H… (read more)

Hello, I have a small issue. A while back I tweaked the settings and prefs of about:config, and in that, I forced Firefox to always automatically access every site with HTTPS instead of HTTP. I did this as an added security feature for a friend, but that was a while ago. Now, I have noticed that she can't acess her e-mail, or a lot of other sites.I already reset firefox, but all that did was reset the exceptions, now its asking for an exception everytime. But thats not the problem even IF I add the exception, the entire Yahoo site messes up. ALL graphics and everything are disabled. All you see is raw Text data and hyperlinks that are all broken. It works fine if I access another browser and it connects normally. But no matter what, it keeps trying to connect HTTPS. I don't really remember what settings I changed, and I would like to revert it back. Any help would be appreciated.

Asked by bc22889 7 years ago

Last reply by philipp 7 years ago

  • Archived

Password required dialog comes up before the browser

Since V 26: When starting Firefox, the Password Required Dialog comes up before the Browser does and then is Behind the Browser. Clicking on it in the Taskbar sometimes b… (read more)

Since V 26: When starting Firefox, the Password Required Dialog comes up before the Browser does and then is Behind the Browser. Clicking on it in the Taskbar sometimes brings it up, sometimes not without restarting Firefox.. Can I fix this?

Asked by BuBuSpidecky 7 years ago

Last reply by cor-el 7 years ago

  • Archived

download problem

after the last Firefox update (VER 26.0) i found that when i try to pause any download activity , the pause option appear dimmed (grey colored - not active) , so i tried … (read more)

after the last Firefox update (VER 26.0) i found that when i try to pause any download activity , the pause option appear dimmed (grey colored - not active) , so i tried to run Firefox in Safe mode and i already done resetting Firefox but there is no use , the problem is still there , what should i do to solve this problem ??

Asked by sh0077 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Logging in problem in one of sites. .

When I log in to a web site .http://speakingtree.in directly and/or through Face book, Google+ Using Google chrome browser i receive the message " This webpage has a redi… (read more)

When I log in to a web site .http://speakingtree.in directly and/or through Face book, Google+ Using Google chrome browser i receive the message " This webpage has a redirect loop" and when I use Firefox browser message "Cookies seem to be disabled in your browser. SpeakingTree requires cookies to be enabled in order to operate" flashes on the screen. My attempts to log in leave a message time and again " you have log out of ST site click here to log on.

Asked by mppant 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Where did "My Search come from? is it from Fire Fox?

I recently discovered a new home page on my browser "My Search" is this from Mozilla? How do I get rid of it? it dosn't show up on installed programs . therefore I pr… (read more)

I recently discovered a new home page on my browser "My Search" is this from Mozilla? How do I get rid of it? it dosn't show up on installed programs . therefore I presume it is part of Fire Fox

Asked by Robertbgmc42 7 years ago

Last reply by Andrew 7 years ago

  • Archived

Firefox shuts down Windows Vista

I have a Dell Inspiron 1525 running Vista SP2. and running Firefox 26.0 It seems that when we are on Facebook, every once in a while the the system will shut it's self d… (read more)

I have a Dell Inspiron 1525 running Vista SP2. and running Firefox 26.0 It seems that when we are on Facebook, every once in a while the the system will shut it's self down. It doesn't happen when you re on any other sites, just FB. We tried FB on IE & Chrome, and nothing goes wrong. We prefer FF over the others, but this has has us perplexed. Has anyone else seen this before?

Asked by Stoshu 7 years ago

Last reply by guigs 7 years ago

  • Archived

Can't Play Video "need to upgrade your Adobe Flash Player"

Ever since upgrading to FF 26 I can't play video on YouTube or many other sites. It says "You need to upgrade your Adobe Flash Player to watch this video. Download it… (read more)

Ever since upgrading to FF 26 I can't play video on YouTube or many other sites. It says "You need to upgrade your Adobe Flash Player to watch this video. Download it from Adobe."

So I click on the link which takes me to http://get.adobe.com/flashplayer/, do the install which goes without trouble.

But afterwards I get the same message when I try to play videos.

Running Windows 7 on a Desktop PC. Having NO problems playing videos in IE or Chrome. FF used to be great but it's becoming more trouble than it's worth.

Thanks in advance.

Asked by pnArgus1 7 years ago

Last reply by Andrew 7 years ago

  • Archived

What's 'Eazel' and how do i get rid of it? It keeps opening everytime i open a tab!

I have downloaded some software wich i didn't notice was malicious. I ran Microsoft Security Essentials and it didn't detect anything. Although, everytime i open a new ta… (read more)

I have downloaded some software wich i didn't notice was malicious. I ran Microsoft Security Essentials and it didn't detect anything. Although, everytime i open a new tab on Firefox it opens a 'eazel search' thing. I'm affraid my computer might still have some kind of malicious software. How do i get rid of it!

Asked by pissedOFFmudafuka 7 years ago

Last reply by FredMcD 7 years ago