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Unable to Access Washington Post

I can no longer access The Washington Post using Firefox even though I have a subscription. The website pops up for a minute and then disappears. I have done a search for… (read more)

I can no longer access The Washington Post using Firefox even though I have a subscription. The website pops up for a minute and then disappears. I have done a search for help with this problem, but I've not found a solution. This doesn't happen with any other site. Any suggestions for how to remedy this problem?

Asked by diane.franklin 4 months ago

Last reply by FredMcD 4 months ago

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shortcut for switching browser windows?

Hello, I urgently ;-) need a shortcut to switch between open browser windows. It seems to be one of the basic ones, but is nowhere to be found. Solutions using Tilde do n… (read more)

Hello,

I urgently ;-) need a shortcut to switch between open browser windows. It seems to be one of the basic ones, but is nowhere to be found.

Solutions using Tilde do not work for me becuse it's not available on my Apple keyboard.

Why not use Command +< or Command + > respectively, like many other apps do?

And why not at least let me configure that in a simple fashion myself???

Thanks for any solution!

Asked by 200cm 2 years ago

Last reply by artist3 1 year ago

  • Archived

warn on quit

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to ac… (read more)

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to accidentally do. Is there a way to keep this from happening? A simple "Are you sure" confirmation dialog would be great, or I really like the Chrome "hold command-Q" to exit feature. This seemingly simple function is proving extremely difficult to accomplish.

Yes, I'm aware of session restore, but (1) It does not preserve my window arrangement. I use multiple desktops for various tasks, and they each have related browser windows. (2) I need to see webpages exactly as they were when I opened them. Sessions expire, dynamic pages are refreshed, content is removed etc. That is all lost.

I do not want to disable session restore completely. It can still be useful. But, I do not want to trigger session restore automatically every time. Manual activation is ideal.

regarding: "browser.tabs.warnOnClose" I do not want a warning for closing multiple tabs. I often have many windows open and that warning gets annoying. It also doesn't prevent me from accidentally quitting when I only have one tab open.

I tried setting browser.warnOnQuit to true, but it's ignored.

I simply want a confirmation when I use the keyboard shortcut to QUIT. That's it. No side effects. Can Firefox do this?

Asked by MountainManJoe 2 years ago

Last reply by cor-el 1 year ago

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Lost passwords after updating Firefox

I downloaded the recommended update by Firefox for our browser. Apparently, I inadvertently did not carry the passwords over in the application or something. I am so up… (read more)

I downloaded the recommended update by Firefox for our browser. Apparently, I inadvertently did not carry the passwords over in the application or something. I am so upset with myself because I no longer have any passwords. I chose Firefox many years ago for the convenience of having our many passwords securely and readily available. Now I have nothing! All our financial and medical accounts have passwords and I can no longer get them. PLEASE HELP

I still am unable to get my Firefox profile password. I don't remember and I cant sign on. I am using Firefox as my search engine but I cannot update nor organize my bookmarks because I don't have my password for the Firefox account. I'm almost ready to give Firefox the boot!!! PLEASE HELP

Asked by n.b.munhofen 2 years ago

Last reply by kevin.keismith 1 year ago

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Facebook is glitching due to Firefox browser

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my… (read more)

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my phone and I was able to do both with them all. But I still can't in Firefox. I've checked to make sure I'm updated, and I am. So she suggested I reach out to you. Should I try uninstalling Firefox and re-installing? I'm assuming I'll lose my history? Thank you!

Asked by tea4thee 2 years ago

Last reply by Trainmanhowe 1 year ago

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Unable to post Facebook picture comments only. Can post to main page.

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions… (read more)

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions. No change. Restarted computer. No change. Can, however, post pics on other browsers like Chrome. Using updated Mac OS Catalina.

No ideas what else to try.

Asked by jws360 2 years ago

Last reply by mishmish 1 year ago

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Two windows open every time I click on an email link

I am running on a new iMac. Every time I click on an email link two windows open. One window is my the home page I have set up and the second is the page that the email… (read more)

I am running on a new iMac. Every time I click on an email link two windows open. One window is my the home page I have set up and the second is the page that the email link takes me to. How do I have Firefox just open the window I go to via the link? This never happened before on my old system

Asked by dagord9 2 years ago

Last reply by Rick 1 year ago

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PDF download button needs Save As

I'm on Mac. When I open a PDF in Firefox I get a print button and a download button. The download button does not offer a Save As option. It simply uses the name used in … (read more)

I'm on Mac. When I open a PDF in Firefox I get a print button and a download button. The download button does not offer a Save As option. It simply uses the name used in the browser - often this is a number or day or some other appellation that is less useful than allowing me to rename the PDF myself. Chrome offer to rename the file before saving but I hate Chrome.

Maybe I'm overlooking something?

Asked by junk8 2 years ago

Last reply by Philip 1 year ago

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SSL_ERROR_BAD_MAC_ALERT

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work. It is a trusted site that… (read more)

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work.

It is a trusted site that I have used for many years. The error message above displays and I get the option to retry which usually works, but I lose any content up to that point.

I have contacted the website owners as suggested and they say it is a Mozilla issue. I found a couple of suggestions to fix this on-line, but it did not work.

Can you help?

Asked by franlousimon 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

bookmarks toolbar

just switched to 2020 MacBook Air. when adding a bookmark to the bookmark toolbar, the icon and name shows. How do I delete the name so only the icon shows? Not sure i… (read more)

just switched to 2020 MacBook Air. when adding a bookmark to the bookmark toolbar, the icon and name shows. How do I delete the name so only the icon shows? Not sure if it's part of the new touchpad or what!!!

Asked by apvisionMac 2 years ago

Last reply by Chinmay 2 years ago

  • Archived

i can't scroll down on the privacy & security preferences so I can't reach the segment where I can delete cache/cookies. what do i do? turned off the Mac laptop and turned it back on. nothing. i HATE that there is no person to talk to over the phone!

I followed the instructions on the help site. Went to preferences. Went to Privacy and Security. But when I try to scroll down to find the Delete Cache/Cookies (or whate… (read more)

I followed the instructions on the help site. Went to preferences. Went to Privacy and Security.

But when I try to scroll down to find the Delete Cache/Cookies (or whatever it says -- I don't know because I can't get to it!), my laptop scrolls down to Sync, the next category below Privacy & Security.

I turned off the Mac laptop and turned it back on. nothing. Help.

I'm sure I'm doing something incredibly stupid and it's a quick fix. If only there were a phone number to call . . .

Asked by joanryan1 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

accessing Twitter

I suddenly am unable to access Twitter on Firefox, either when I use my bookmark for Twitter or when I search for Twitter on Google and click on the link to the main Twit… (read more)

I suddenly am unable to access Twitter on Firefox, either when I use my bookmark for Twitter or when I search for Twitter on Google and click on the link to the main Twitter homepage. Nothing happens with either case. The other browser I use (Safari) has no problems accessing Twitter.

Asked by Doug 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Web page display on Firefox

bold textGreetings Can anyone tell me why when I open a certain website in Firefox the top of the page is hidden by the tabs and address bar. There must be a setting I n… (read more)

bold textGreetings Can anyone tell me why when I open a certain website in Firefox the top of the page is hidden by the tabs and address bar. There must be a setting I need to change, but I can't find it. Thanks for any help!

Asked by Steve Glazier 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Spell checker not working

Hi Guys and Girls, For the love of all that is keeping me alive at the moment please help solving the issue of spell checker not working. I have a new MacBook Pro and set… (read more)

Hi Guys and Girls,

For the love of all that is keeping me alive at the moment please help solving the issue of spell checker not working.

I have a new MacBook Pro and setup Firfox by installing it and siging in to sync.

The spell checker does not underline the words as I type here or in Google or WhatsApp Web.

Also when I right click no language opion appears.

I does work in Gmail for some weird reason.

After follwing a suggestion of installing an add-on dictionary and resarting Firefox, no change came about.

See attached for more...

Thanks in advance for your help.

Asked by schalas 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Will Firefox retain open tabs and saved browsing sessions when upgrading Mac operating system?

Hi, I'm wanting to upgrade my Mac OS. Will all my Firefox data be retained including my saved sessions? Will opening Firefox have everything just like it was before the u… (read more)

Hi, I'm wanting to upgrade my Mac OS. Will all my Firefox data be retained including my saved sessions? Will opening Firefox have everything just like it was before the update, so that the last current session will open up with all the previously open tabs?

Asked by 777bb 1 year ago

Last reply by la3amon 1 year ago

  • Archived

Download button activates randomly

Hi, I've been experiencing quite a concerning bug (I hope) in which the Firefox Download Button Animation starts by it's self at random intervals with no warning whatsoev… (read more)

Hi, I've been experiencing quite a concerning bug (I hope) in which the Firefox Download Button Animation starts by it's self at random intervals with no warning whatsoever and no downloaded file in /Downloads.

Its been happening for a bout 2-3 weeks now I think and is beginning to worry me.

Thanks

Asked by hlaxfors 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Blocked from accessing a public site

I can access this site fine through Safari, but not through Firefox Access Denied You don't have permission to access "http://www.nationalgeographic.com/" on this server… (read more)

I can access this site fine through Safari, but not through Firefox

Access Denied You don't have permission to access "http://www.nationalgeographic.com/" on this server.

Reference #18.a70b1160.1598129032.429a9a71

Asked by willemite51 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox password

Hi, If I already use a password manager service, why would I be required to have something similar with Firefox, I don't understand, why would I even need a password wit… (read more)

Hi,

If I already use a password manager service, why would I be required to have something similar with Firefox, I don't understand, why would I even need a password with Firefox, is it for added security? I am using a few Firefox extensions, is it for that? Every time I sign on to Firefox browser, I'm prompted for a password. When I headed over to settings to cancel it, a message said not to. This feels more like a pain in the b**t?

Please advise Thanks for helping

Asked by urbanlifeus 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago