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I don't have access to the email listed in preferences (under sync next to manage account and sign out) but when I click manage account it shows an entirely different email with no secondary email listed at all.

What happens if I click sign out if I don't have access to the email where I can click sign out of and the email in the manage email account is a different one entirely. … (read more)

What happens if I click sign out if I don't have access to the email where I can click sign out of and the email in the manage email account is a different one entirely. What email would I be signing out of and which email is synced with all my tabs and history? I don't want to lose access to all the saved options and sites and everything attached to my desktop browser but I don't have access to the first email listed.

Asked by zachgeller 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

See the "Added" dates in history.

☰ -> History -> Manage history I want to see the date I added first browsed X website, but I can't see the date, I just see the date I last visited. I tried with: ☰… (read more)

☰ -> History -> Manage history I want to see the date I added first browsed X website, but I can't see the date, I just see the date I last visited.

I tried with: ☰ -> History -> Manage history -> Views -> Show Columns -> Added Now I can order to see kind of when the first time it was that I visited it, but not a date or anything.

How can I see the full date information when I visited websites? I can't see any accurate dates or any information of when I visited websites, because it it overlapped by the previous visit.

Can I do something to access this information?

Asked by yogurtyy 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Google

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very str… (read more)

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

Asked by john820 4 months ago

Last reply by Dropa 4 months ago

security/hacked account

Someone has hacked my Firefox and Gmail account. S.ramos217@gmail.com I was able to login and change the password but now am being kicked out and prompted to verify with … (read more)

Someone has hacked my Firefox and Gmail account. S.ramos217@gmail.com I was able to login and change the password but now am being kicked out and prompted to verify with my Gmail that has also been hacked please help

Asked by samrkarlab 2 months ago

Last reply by Dropa 2 months ago

  • Archived

Search with ctrl-k no longer works when keyword.enabled = false

For quite some time now I've had keyword.enabled set to false in my about:config because I don't like having the address bar try to autocomplete or turn things into searc… (read more)

For quite some time now I've had keyword.enabled set to false in my about:config because I don't like having the address bar try to autocomplete or turn things into search, when I do a ctrl-l.

I do like that I am still able to use ctrl-k to do a search when I need to. This would place a ? at the start of the field and whatever I type gets sent to search.

In a recent upgrade, ctrl-k still places the ? at the start of the address bar but doesn't send things to search. Instead, it now behaves as if I did a ctrl-l and typed in a bad URL.

I'm on Firefox 80 (on Fedora 32) but I can't be exactly sure which upgrade brought this change in behavior.

Is there a way to get the old behavior back? ctrl-l to enter a URL, ctrl-k to search.

Asked by Ed 2 years ago

Last reply by Mike Kaply 1 year ago

  • Archived

Disable the stupid feature with browser closing by ctrl+q

Hi! Does anybody know how to disable browser closing by ctrl+q shortcut? It is too close to ctrl+w and sometimes I close the whole browser instead of one tab. Moreover it… (read more)

Hi! Does anybody know how to disable browser closing by ctrl+q shortcut? It is too close to ctrl+w and sometimes I close the whole browser instead of one tab. Moreover it is really useless and stupid feature since I have alt+f4. Why I need another shortcut which do the same stuff? And why developers ignore this issue which was reported on several forums? I tried install extension which disable it but it doesn't work for me.

Asked by jenamax 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Shortcut Creation for Ubuntu 20.04.1

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method [Support - Create a des… (read more)

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method

From my research it looks this is supposed to work with Ubuntu as well? It is not working for me, is this possible?

Asked by Justin Reina 2 years ago

Last reply by anilvijay5100 1 year ago

  • Archived

Reinstalled Ubuntu and now my bookmarks and extensions are gone

I had to reinstall Ubuntu 20.04 because I removed vital Python 2 and 3 and it broke. Before doing this I was logged into my Firefox profile and should have had my bookmar… (read more)

I had to reinstall Ubuntu 20.04 because I removed vital Python 2 and 3 and it broke. Before doing this I was logged into my Firefox profile and should have had my bookmarks and extensions synced. I do not see any reason why this would not be the case. However, after my reinstall of Ubuntu and logging into Firefox profile all of my bookmarks and extensions are gone. I tried checking around Firefox and it only shows bookmarks and extensions from after my reinstall. I have not performed a backup since I reinstalled Ubuntu, but those bookmarks are there. So I don't understand why I can't find my old bookmarks and extensions from before my Ubuntu issue, because I was logged into my Firefox account. My Firefox account information should have been saved to my account not my computer anyway. Please help me I had a lot of important bookmarks on there, but can't remember all of them.

Asked by Scott 2 years ago

Last reply by Nabeel 1 year ago

  • Archived

screen share

'''i tried to start screen share but this happened''' camera is not supported by your current browser. can anyone please tell me how can i fix this. … (read more)

'''i tried to start screen share but this happened''' camera is not supported by your current browser.

can anyone please tell me how can i fix this.

Asked by faisal hassan 2 years ago

Last reply by davidcalvert 1 year ago

  • Archived

Copy/Paste

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality? How can this be disabled/f… (read more)

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality?

How can this be disabled/fixed?

One highlights a text (any text) on some web sites, Edit menu allows Copy, context menu allows Copy, one hits Copy, nothing happens. It's not even a page where someone wanted to "copy protect" some information.

Copy and Paste should work just as advertised since those were invented, how hard can it be to get that right? Even stupid Notepad never fails at it. And no, I don't care what the idiot who programmed a page though would be/should be best for me, I want Copy to be copy, Paste to be paste. This used to work in "original" Firefoxes even when page developers wanted to make it not work.

And yes, while on a given page Copy fails miserably, at the same time in other pages it works.

Asked by Pók 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

"How can i reset 'container defaults' in FireFox Browser? I.E. I previously selected to open a certain 'site' is a specified 'container' - now I want to clear."

The question at the following URL has an answer that is no longer the best answer, but it is Archived and I cannot provide the better answer. Since "How can i reset 'con… (read more)

The question at the following URL has an answer that is no longer the best answer, but it is Archived and I cannot provide the better answer. Since "How can i reset 'container defaults' in FireFox Browser? I.E. I previously selected to open a certain 'site' is a specified 'container' - now I want to clear." is the top hit when I look for this on Google, I'm attempting to provide the answer here.

https://support.mozilla.org/bm/questions/1269571

Asked by ransage 2 years ago

Last reply by Yavvee 1 year ago

  • Archived

Changing email address for Firefox Accounts

This is really not specifically about Firefox Sync or Firefox itself, but I can't find a better match. Months ago I changed my email address with Firefox Accounts. I cu… (read more)

This is really not specifically about Firefox Sync or Firefox itself, but I can't find a better match.

 Months ago I changed my email address with Firefox Accounts.  I currently log in with the new email address and I only see the new email address under my account preferences.  But when I add a new device to Firefox Sync, the "Complete Sync Setup" email is going to my old email address, meaning the one I previously used with my Firefox account.
 Can anyone suggest if there is a way to change this or if there is something I am doing wrong?
 Thanks for any help!

Asked by larry83 2 years ago

Last reply by lulaymarjorie@gmail.net 1 year ago

  • Archived

Ubuntu 20.04 firefox 85.0. All downloads fail.

This problem has been bugging for a few months. I'm using Chromium now but would like to switch back to Firefox if a solution could be found. I'm not holding my breath as… (read more)

This problem has been bugging for a few months. I'm using Chromium now but would like to switch back to Firefox if a solution could be found. I'm not holding my breath as I've tried almost all suggestions. The thing is, Firefox just does not tell me why it cancels my download. It surely knows why it does it, so why not just split it out to help people fix it. My question then is, how do I tell Firefox to tell me why it fails?

Asked by duongnguyenhuy0 1 year ago

Last reply by Terry 1 year ago

  • Archived

New Tabs page is Reset - all saved tabs are GONE !????

Magically? As in Evil, Stupid Magic. Turn off computer. Turn back on 2 hours later: New Tabs page has Completely Reset. All Saved Tabs are gone? Really. Who thought thi… (read more)

Magically? As in Evil, Stupid Magic. Turn off computer. Turn back on 2 hours later: New Tabs page has Completely Reset. All Saved Tabs are gone? Really. Who thought this was a good idea? Let's fuck with the users and screw their saved bookmarks. Nice. Twice, over the past 2 months. And, my other extensions should In No Fucking Way be the Issue. C'mon developers, quit trying to make Firefox 'prettier'..! Just make it work consistently.

Asked by brady 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How do I close a pop-up window

I cannot click the close button because there isn't any that's because I use dwm is there any way I can close a pop-up window with my keyboard? As far as I looked there i… (read more)

I cannot click the close button because there isn't any that's because I use dwm is there any way I can close a pop-up window with my keyboard? As far as I looked there is no way through the keyboard but im probably wrong ;.

Asked by ianis.donica 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Profile folder location

Last time I reinstalled Firefox all my bookmarks and login information for various sites was automatically restored (and I was greeted with "Welcome back" message). I wou… (read more)

Last time I reinstalled Firefox all my bookmarks and login information for various sites was automatically restored (and I was greeted with "Welcome back" message). I would like to know the location on my disk where Firefox stores that information. I have Firefox 85.0.1 (64 bit) running on Ubuntu 20.04.2 LTS. Thanks in advance!

Asked by winona.wanderer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

window.alert window size

I am developing some html and javascript applications. During testing I use the windows.alert box to show some innerHTML values. This worked fine, until after a while, th… (read more)

I am developing some html and javascript applications. During testing I use the windows.alert box to show some innerHTML values. This worked fine, until after a while, the Alert box window size changes to a small window, showing only the horizontal slider.

I have restarted the browser, but that didn't change anything.

What can I do to have the full Alert window back?

Thanks for your help, Jan

Asked by stroebie 1 year ago

Last reply by cor-el 1 year ago