Showing questions tagged:

Firefox is not using my location

Firefox is my default browser, but often shows my location wrong in my home location. Google chrome and maps shows it correctly. Please tell me where firefox thinks I a… (read more)

Firefox is my default browser, but often shows my location wrong in my home location. Google chrome and maps shows it correctly. Please tell me where firefox thinks I am and how I might correct it.

Open 3 2 325

I have downloaded the latest version of of Firefox and it keeps asking me to install the latest version. Also, when I ask for it to search for the latest version it fails.

I have the latest version of Firefox. I still keep getting the prompts to download the latest version. When I go to system info, it shows I have the latest version it i… (read more)

I have the latest version of Firefox. I still keep getting the prompts to download the latest version. When I go to system info, it shows I have the latest version it is asking me to download. When I do a manual search for the latest version, it always says it failed to search for the latest download.

Open 1 1 378

What are the 3 grey boxes at the top right of the Firefox window

I get three grey boxes at the top right of the Firefox start-up page. See the attached image. They dissappear if I search and enter another web page. The only way I can… (read more)

I get three grey boxes at the top right of the Firefox start-up page. See the attached image. They dissappear if I search and enter another web page. The only way I can get rid of them is to reset Firefox. They return within 24 hours.

What are they and how can I get rid of them?

Open 1 1 180

Exporting Firefox browser info to new laptop - especially saved passwords

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Fire… (read more)

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Firefox browser transferred, and I NEED to get my saved passwords from the Firefox Master Password manager.

I think I made a big mistake after data was transferred and I started setting up the HP -- (feel like I got 'tricked' into using Microsoft Edge browser) and didn't know how to get Firefox browser so could get my passwords. So unfortunately, I ended up clicking Download Firefox browser and it was a brand new browser like I was a new first-time user as it was 'blank'....like I would have to start completely over. I have been a long-time Mozilla Firefox browser user. I have been desperately and frustratingly trying to retrieve my Original Firefox Browser that has ALL my info that was so handy and easy to use.

PLEASE EMAIL ME AT:: [edited email from community support forum] I do Not have a mobile phone Thanks for helping me retrieve my Mozilla Firefox Browser

Open 1 72

Logging on to my accounts

I moved to Germany and my phones and mailing address are now only in Germany. My address is Helge Fuchs, Marliring 94 , 23566 Luebeck, Germany My cell phone number is 49… (read more)

I moved to Germany and my phones and mailing address are now only in

Germany. My address is Helge Fuchs, Marliring 94 , 23566 Luebeck, Germany

My cell phone number is 49 157 3908 9812. Because of the length of the number it does not fit your format and I cannot log onto my accounts.

You can call me for additional information.

Please grant me access to my accounts.

Gratefully

Helge Fuchs

Open 2 27

Error Message on Auto Update of Firefox

Greetings, Team. When Firefox does an Auto-update while starting, an error message arrives, " NSIS Error: Error writing temporary file. Make sure your temp folder is val… (read more)

Greetings, Team. When Firefox does an Auto-update while starting, an error message arrives, " NSIS Error:

Error writing temporary file. Make sure your temp folder is valid.

OK " Please, where and what name does this 'temp folder' have?

How may I fix this Error?

Thank y'all in advance. Phil T. ps W10, Chkdsk OK, system appears OK.

Open 1 108

The last browser update has wiped off any changes I made to bookmarks and passwords from the past year. How can I go back to a previous version and recover my details? This browser version is terrible.

The last automatic browser update (147.0.3 (aarch64)) has wiped off all changes I made to bookmarks and passwords from the past year. How can I go back to a previous ver… (read more)

The last automatic browser update (147.0.3 (aarch64)) has wiped off all changes I made to bookmarks and passwords from the past year.

How can I go back to a previous version and recover my details?

This browser version is terrible and looks exactly like Microsoft Edge which is not intuitive at all. I don't want to set up multiple personas, Its just me and the one computer?

Please help me. Kerri

Open 1 63

At the new update I keep getting a 500 Error when trying to read a new article on Fox News. Is there a way to correct that? It never happened in all the years that I ahev used Firefox!

When Fox News has a new article and I click on it to read, I now get a 500 Error over a blank page. Is there a way to correct this? It has never happened before and only … (read more)

When Fox News has a new article and I click on it to read, I now get a 500 Error over a blank page. Is there a way to correct this? It has never happened before and only seems to have appeared in the last update of last week.

Open 1 153