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https://errors.edgesuite.net/18.5c4ce17.1757455779.75f28149

I am trying to log onto Fidelity.com and I keep getting an access denied message. I turned off the Mozilla VPN but the error still occurs I have no idea how to fix this … (read more)

I am trying to log onto Fidelity.com and I keep getting an access denied message. I turned off the Mozilla VPN but the error still occurs

I have no idea how to fix this or why it suddenly started happening. Fidelity tells me it's my browser.

Any ideas apprecaited

Asked by Joe 1 month ago

Last reply by Paul 1 month ago

Unable to use ChatGPT-5 on Firefox

Hello, I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models… (read more)

Hello,

I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models like GPT-3.5 work normally, but GPT-5 does not respond.

I’ve already tried refreshing the page, clearing cache and cookies, and even disabling extensions — but the problem persists. Could this be a compatibility issue with Firefox? Any advice or support would be appreciated.

Thank you in advance for your help!

Asked by nattapongkhwanchai 3 months ago

Last reply by Denys 2 months ago

how to fix browser security web page access issues

How to manage browser settings to prevent the following: Hmm. We’re having trouble finding that site. We can’t connect to the server at yourewardcard.com. If you ente… (read more)

How to manage browser settings to prevent the following:


Hmm. We’re having trouble finding that site.

We can’t connect to the server at yourewardcard.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by ElkHair14 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Adding another browser data

Hello. I wanted to know whether it was possible to connect another browser data, as I usually use two browsers: Safari and Google Chrome. I added my data on safari when s… (read more)

Hello. I wanted to know whether it was possible to connect another browser data, as I usually use two browsers: Safari and Google Chrome. I added my data on safari when setting up Firefox, but I would like to add the data on chrome as well. Is there any way to do so?

Asked by Fatima 3 months ago

Last reply by Paul 3 months ago

Tabs Always missing

Within a few weeks or months, tabs I hadn't closed would suddenly disappear, even though I had checked the "Open previous windows and tabs" option in the settings. … (read more)

Within a few weeks or months, tabs I hadn't closed would suddenly disappear, even though I had checked the "Open previous windows and tabs" option in the settings.

Asked by Anim'S 25 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Accidentally removed extensions button. Want to add it back (for 3 add-ons within that button). Icon not in "customise toolbar"

After my bitwarden add-on failed me, I remembered ChatGPT helping me with this another time - but I got it wrong. I right clicked the extensions button (I have 3 add-ons … (read more)

After my bitwarden add-on failed me, I remembered ChatGPT helping me with this another time - but I got it wrong. I right clicked the extensions button (I have 3 add-ons falling under that button) and removed from tool bar, thinking I could then reinstall it and the Bitwarden issue would rectify.

Instead, the extension icon disappeared, and is nowhere to be located. ChatGPT wants to do some reconfiguring but surely there's a better way. I have looked in "customise toolbar" (ie, right click toolbar, click customise toolbar and look for the icon" - but the puzzle piece icon is not there.

Surely I have hidden the puzzle piece icon somehow and I need to do some sort of magic to make it reappear... Have never had this issue with Firefox previously.

Asked by MrsBookish 2 months ago

Last reply by Agent virtuel 2 months ago

How to recover deleted Firefox bookmarks on an individual basis

I find recovering deleted bookmarks difficult in Firefox. Typically, I am told: "on August 12 you deleted 12,540 bookmarks. Do you want to recover them all and over-wri… (read more)

I find recovering deleted bookmarks difficult in Firefox. Typically, I am told: "on August 12 you deleted 12,540 bookmarks. Do you want to recover them all and over-write your existing bookmarks?" To which the answer is obviously, no.

What I want is a system much more similar to the Microsoft File Explorer Recycle Bin, which lists deleted files on an individual basis, so if I have deleted a file, I can see its name, the date it was deleted, and where it came from, and I can restore that particular file. Or, since we are talking bookmarks here, recover a particular bookmark.

How can I achieve that? Is it possible?

Asked by Matthew Montagu-Pollock 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Tabs lost on update

Clicked on Mozilla Update in Progress Open Mozilla Tabs are lost; must find via History Check that identical cases have been present since February What is go… (read more)

  • Clicked on Mozilla
  • Update in Progress
  • Open Mozilla
  • Tabs are lost; must find via History
  • Check that identical cases have been present since February
  • What is going on, and why is there no back up or update prompt?

Asked by silversushi 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago