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I can't reteive my bookmarks

Hello Support, After following the instructions several times to get back my bookmarks and get them to show I decided to contact you. I would rather speak to someone abou… (read more)

Hello Support,

After following the instructions several times to get back my bookmarks and get them to show I decided to contact you. I would rather speak to someone about this issues I am having but I don't have a phone number to call. So, Here I am sending a email to you. I have done everything to bring my bookmarks back but to no avail I haven't been successful. CAN YOU PLEASE HELP ME.

I turned on my computer one morning and I didn't have bookmarks showing that when it happen. It has been going on for the last 3 weeks now. I will be looking forward to your reply and help.

Sincerely,

Adolphus Miner [email and phone number]

Asked by atmj57 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

I can't restore bookmarks after reset

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Ma… (read more)

I reset the laptop and lost the bookmarks. It originally reset to Edge but I downloaded Firefox. I have gone to the square of horizontal lines, clicked on Bookmarks, Manage Bookmarks, Import and Backup, Restore. The only date that shows is today's date. What else can I try?

Asked by starfish3865 3 days ago

Last reply by Dropa 2 days ago

Bookmarks an History

It is impossible to delete history. The function as described does not work under the current release., Further, the function to save bookmarks in alphabetical order does… (read more)

It is impossible to delete history. The function as described does not work under the current release., Further, the function to save bookmarks in alphabetical order does not work either.

Asked by lee.lampiris 2 days ago

Last reply by cor-el 2 days ago

Drag-drop bookmarking broken, Firefox 102.0 (64 bit)

Drag-drop bookmarking broken, Firefox 102.0 (64 bit) I do not know which update began exhibiting this apparent reversion bug, as i have just returned home from several we… (read more)

Drag-drop bookmarking broken, Firefox 102.0 (64 bit)

I do not know which update began exhibiting this apparent reversion bug, as i have just returned home from several weeks in the hospital due to a heart attack, and do not know how many updates i missed.

When doing a drag-drop of a URL from either a link on a page OR the address line at the top of the browser, I will receive a "sanity failure" error, ranging from an empty NON-URL file, to an OS error complaining about being unable to access an attempted directory destination.

If the link I am dragging is bereft of illegal characters (i.e., ":" -- a colon), the action will succeed.

If there IS a colon, the text to the LEFT of the colon will become the filename. The colon and everything to its right will be truncated. And, the file will be a zero-byte file of unknown (to me) type.

Other illegal characters in the page's Title field will produce more dramatic misbehavior.

PLEASE revert to the previous behavior (i.e., filtering the Title before creating the filename for the bookmark file)!

Earlier versions of Firefox (again, I do not know when this began) NEVER exhibited this behavior.

Asked by Kogaku 2 days ago

Last reply by cor-el 2 days ago

Trendmicro Antivirus app on my Mac deleted all my important bookmarks

Hi, I would really appreciate your assistance with a issue regarding my Trendmicro Antivirus app on my Mac just deleted all my important bookmarks on my firefox browser. … (read more)

Hi, I would really appreciate your assistance with a issue regarding my Trendmicro Antivirus app on my Mac just deleted all my important bookmarks on my firefox browser. I tried to follow the support forums to restore them but I didn't have any luck. May I have some assistance please on the steps I need to take to restore all my previous bookmarks for my firefox browser on my MacOS? Thank you

Asked by roy.bidhan1720 2 days ago

Last reply by cor-el 2 days ago

unest bookmarks

I have close to 2000 bookmarks. There are organized into folders. I want get ride of the folder structure and have all bookmarks on together in one place - no nested fold… (read more)

I have close to 2000 bookmarks. There are organized into folders. I want get ride of the folder structure and have all bookmarks on together in one place - no nested folders.

I could click, hold, drag and drop but would be time consuming as I have too many folders.

How do unest all folders and keep all bookmarks together in single place?

Thank you

Asked by ovande 2 days ago

Last reply by cor-el 1 day ago

Configuration of Bookmarks.

The present configuration of Bookmarks: Both "areas" of Bookmarks are linked, deleting from one will update the other. Neither are isolated personal storage areas for sel… (read more)

The present configuration of Bookmarks:

Both "areas" of Bookmarks are linked, deleting from one will update the other. Neither are isolated personal storage areas for selected bookmarks of the user's choosing. You can't keep/delete one bookmark in one area (Bookmarks toolbar and/or hamburger icon > Bookmarks) without the action being correspondingly reflected in the other area.

Now previously I could go to the hamburger Bookmarks, create and delete without my tool bar Bookmarks being effected. Any chance of this happening again please?

Asked by Suksan 1 day ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

  • Archived

How do I export just ONE bookmark folder for copying to another computer?

I have multiple Bookmark folders. I want to export (and then import) just ONE of the folders to another computer. When I go through the EXPORT BOOKMARKS TO HTML proces… (read more)

I have multiple Bookmark folders. I want to export (and then import) just ONE of the folders to another computer.

When I go through the EXPORT BOOKMARKS TO HTML process the html document created contains ALL 18 FOLDERS even though at the time of creating the document, at the bottom of the export menu page in the "NAME" slot it showed just the name of the folder I wanted to export.

As far as I know there is no way to edit the html document to delete the unwanted folders. If there is, please share the information.

Thank you for your assistance.

Asked by Leah3 3 years ago

Last reply by cor-el 3 years ago

  • Archived

'Most used' Bookmarks gone from address bar since update 78.0.1 (64-bit)

Hi, Since the latest update, I'm no longer able to see the most used bookmarked sites from my address bar. When I now click on the open space of the bar I get a dropdown … (read more)

Hi, Since the latest update, I'm no longer able to see the most used bookmarked sites from my address bar. When I now click on the open space of the bar I get a dropdown of saved sites but not the most used ones like I used too. This has happened in a previous update too and because I cannot find a fix solution, I'm forced to make a post.

I've tried going into tools>options>home>privacy & security but ticking and unticking of boxes has been unsuccessful. Any help would be gratefully received.

Asked by TheTuNa 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Is there a way to have Firefox close the bookmarks Library window after selecting a bookmarked page?

After upgrading to Windows 10 or maybe Firefox 78.0.1 every time I navigate to a bookmarked page from the Bookmarks/Library window, that Library window continues to run i… (read more)

After upgrading to Windows 10 or maybe Firefox 78.0.1 every time I navigate to a bookmarked page from the Bookmarks/Library window, that Library window continues to run in the background. I'd like to find a way to have this close automatically like it used to. Thanks in advance for any help you can give me.

Asked by paul.sager 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Disappearing Bookmarks

A couple of months back, and entire bookmark folder suddenly disappeared. I assumed that I had inadvertently done something to cause this, though it had never happened b… (read more)

A couple of months back, and entire bookmark folder suddenly disappeared. I assumed that I had inadvertently done something to cause this, though it had never happened before. Today, not only is another folder gone missing, several others have as well. I am using Windows 10 Pro, Version 1909, Build 18363.900. I recently switched to Firefox from Chrome for security issues, but unless I can figure out what is happening here, I am going to switch back. Any ideas?

Asked by bswicker 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox bookmarks

Hi, When I turned on my computer this morning, my bookmarks were not there. I've tried the steps laid out by Firefox, but no success. I tried another browser, Safari, whi… (read more)

Hi, When I turned on my computer this morning, my bookmarks were not there. I've tried the steps laid out by Firefox, but no success. I tried another browser, Safari, which I seldom use, and Safari bookmarks were still there. I have many different bookmarks in Firefox so I'd rather not switch over to Safari unless absolutely necessary. Nothing else is missing, so I doubt if I've been hacked. I did check a bank account, which was fine. I'm not a high profile person, so I doubt if I've been targeted. And I see the pic of the lock closed in the URL bar constantly. Any thoughts on this would be appreciated. I'm on Mac OS 10.15.5 (Catalina) Firefox 78.0.1 (64bit) Thanks, JJ

Asked by jjns803 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Manually rearranged bookmarks

I've manually rearranged my bookmarks in the Library window by following the steps shown in the "Rearranging manually" section of https://support.mozilla.org/en-US/kb/sor… (read more)

I've manually rearranged my bookmarks in the Library window by following the steps shown in the "Rearranging manually" section of https://support.mozilla.org/en-US/kb/sort-bookmarks-quickly-find-ones-you-want#w_rearranging-manually

  • How can I get the new arrangement to be displayed in the "Recently Bookmarked" window?

or

  • Can I delete the "Recently Bookmarked" window so the manually-rearranged bookmarks in the Library window are displayed in the "Recently Bookmarked" window?

Asked by gcotterl 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago