Firefox Community Forum

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

How do I remove the pop up blocker on Firefox for certain websites? I am doing an online course and each introduction for each chapter has a short video that pops up but as soon as that happens Firefox sends a "Critical error" message then the video stops so I thinks that's happening because pop up blocker is turned on and I just dont know how to turn pop up blocker off for specific websites only like this one I am using for my study course. How can I turn the pop up blocker just for this one website so that this doesn't keep happening?

Been using Firefox for over a decade. But lately is has become so slow now. Often freezes up if more than two tabs are open or a website is in any way very complex. What settings and issues should I check? What has changed? I can run the same sites on Brave and Edge browsers with no issues or not nearly as slow and bogged down.

For the past two days I haven't been able to get past the recaptcha on several sites (Facebook, Instagram). I have tried all the workarounds other users have provided and what Google has offerd to no avail. I'm also having a difficult time accessing my hotmail acct from Firefox as well. I don't seem to have this issue with either of these problems if I move to a different browser. Firefox has always been my main (and only) browser, yet more and more often I seem to have issues anymore. What the F is going on? Would appreciate any help I can get. Again, I've tried removing Ad Blockers from these sites and even turned off the 'Enhanced Tracking' thing on the address bar; none of this works.

Enhanced Tracking Protection is preventing access to x.com even after it is allegedly "turned off" for this site. I have been using personal computers since the 1970s after the IBM PC was introduced, but now I am about ready to ditch Firefox AND Windows 11 to install a decent version of Linux. Grok on my iPhone 8 offered several suggestions to resolve this issue, but none of them have worked so far... including trying to us Microsoft Edge instead of Firefox.

My browser was recently updated to 150.0.2, and on the new launch page after update describing new features, it prompted me that the new free mozilla vpn was available to try. When I clicked on the link to follow the steps to set it up, it said to click the vpn icon in the toolbar, but I don't see that icon there. When I go to more tools -> customize toolbar to try to find that icon to add it back, it doesn't appear among the toolbar options. Is this something I still don't have access to because it's in a limited beta, or is there some other way I should be accessing this?

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on. Why am I getting error messages for this? I have been on this page before. There are other places also, like Macys. Getting fed up with Firefox.

I have been a Firefox user for many years, due to concerns about privacy with using chrome or chrome-based browsers, and because I liked the ethos I understood Firefox to have, of prioritising what is best for users instead of what's best for corporations.

But with every new Firefox update these days, there are new "AI" tools and integrations. Generative "AI" is created based on access to ordinary people's data in ways that are coercive at best or illegal at worst. This is inherently a privacy concern, of course. But beyond that, the current "AI" bubble in tech is bad for internet users and for humans on planet earth as a whole, in many ways that have been elucidated in detail by people who are much more knowledgeable than me. Whatever small benefits "AI" can provide within a user's experience of Firefox are not worth this whole heap of trade-offs.

Watching Firefox go down this route is starting to make me think that maybe it's no better than the megacorps that mediate most people's experience of the internet, and if that's the case, then why would anyone bother to put up with the hiccups that Firefox users semi-regularly experience, where a webpage does not work as intended because the developers didn't bother to make sure it was Firefox compatible.

And as a side-bar, until I found guides online for how to fully shut down certain "AI" features of Firefox, my laptop was behaving with SO much lag whenever Firefox was open that it was becoming nearly unuseable. The modern unmodified Firefox is incompatible with cheaper or older computers, with the amount of computing resources required.

This whole thing just smacks of Firefox jumping on the popularity train for "AI" because it's what all the other companies are doing and Firefox leadership is afraid of being left behind, instead of making decisions based on what is best for the actual community of ordinary users.

I don't expect my post here to actually change anything, but I do feel it is my responsibility to say something, so that my silence cannot be taken as tacit approval for Firefox's current direction.

Thanks,

Soph

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to click more tools from the menu at the top right, but there isn't a selection called more tools.

I know I'm probably not in the right platform to be requesting a feature, but I hope you can add support for this website because I can't do video calls on facebook through firefox and I have to use a different browser to do so. Please add this feature as soon as possible. Thanks!

I am not aware of having adblock. I have looked in settings and don't see it on but Angels Gifts won't let me collect my game pieces because it says it detects adblock. I looked in extensions and don't see it. what should I do?

I received the following error when attempting to access www.choicehotels.com:

Access Denied You don't have permission to access "http://www.choicehotels.com/" on this server. Reference #18.71cfdb17.1777217251.b86336d7 https://errors.edgesuite.net/18.71cfdb17.1777217251.b86336d7

The same thing happened to me when I attempted to login to the Marriott website a few days ago. Initially, I thought it was Marriott's server that was the problem but since the problem has appeared on two different hotel chains, I suspected the problem was with Firefox's servers. So, to check, I launched the Google Chrome search engine and made the same exact search and the problem away. My search was successful.

Can you please help me so that I don't continue getting these errors? If you are unable to help, I will be forced to remove Firefox from my desktop computer because I need to be able to make hotel reservations without encountering this type of problem.

My computer is an older Windows 7 Home Premium with Service Pack 1.

Thank you.

Michael Stone