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не могу синхронизировать старые данные

после входа на пк у меня не было защитного ключа и после этого я не могу на аккауне синхронизировать пороли которые есть у меня на телефоне, их просто нет

Asked by samu.ra1 1 month ago

Last reply by Denys 1 month ago

Firefox freezes at Google sign in

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared t… (read more)

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared the cache and cookies, unchecked "Hardware Acceleration" and other recommendations from other posts. Please talk to me like I'm your Baby Boomer dad.

Asked by mbarroso 1 month ago

Last reply by Konstantina Papadea 1 week ago

Issues with bank of america online account using Firefox

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, e… (read more)

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, every action I take results in being sent back to the sign on screen. After clearing with Quicken Support as requested by BOA, I was directed to use a different browser which worked normally. I was told by BOA that the issue was with Firefox.

Asked by rldj 1 month ago

Last reply by Denys 4 weeks ago

Shortcuts

My shortcuts no longer appear on my homepage. This just started happening. Shortcuts are still enabled in my settings. I refreshed Firefox. The shortcuts reappeared for a… (read more)

My shortcuts no longer appear on my homepage. This just started happening. Shortcuts are still enabled in my settings. I refreshed Firefox. The shortcuts reappeared for a while, then disappeared again when I closed/reopened Firefox. I am on Windows 11 O/S

Asked by steve_whelton 1 month ago

Last reply by Kiki 4 weeks ago

Firefox not loading Amazon, YouTube videos

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not p… (read more)

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

Asked by 7x54mnknmr 1 month ago

Last reply by Paul 1 month ago

Не открывает предыдущую сессию

Mozzila не открывает предыдущую сессию, соответствующая галочка в настройках стоит. Я пробовал разные способы, указанные в часто задаваемых вопросах. В том числе с подмен… (read more)

Mozzila не открывает предыдущую сессию, соответствующая галочка в настройках стоит. Я пробовал разные способы, указанные в часто задаваемых вопросах. В том числе с подменой данных в папке sessionstore-backups: запускал браузер - находил эту папку - вставлял нужный файл .jsonlz4 - перезапускал браузер. В таком случае все мои вкладке были на месте НО после закрытия-открытия браузера сессия снова сбрасывается. При очистке браузера, появлялась кнопка "восстановить предыдущие вкладки", восстановление происходило, НО закрыл-открыл браузер - и снова пусто. Пробовал удалить браузер и установить снова - та же проблема. После запуска, если открыть журнал - в разделе недавно закрытые вкладки, недавняя история поиска - пусто, как будто предыдущей сессии вообще не было. Как исправить эту проблему? Примечание - мои закладки, введённые пароли и расширения на месте.

Asked by Aeternamvacuum 1 month ago

Last reply by Denys 3 weeks ago

firefox is hot garbage with macos tahoe update

Your browser dead ass just doesn't respond when I click on it. I have a new mac mini 4 and have the latest update for firefox. it's absolute dogshit to be honest. I'm luc… (read more)

Your browser dead ass just doesn't respond when I click on it. I have a new mac mini 4 and have the latest update for firefox. it's absolute dogshit to be honest. I'm lucky if the browser lets me click on anything, eg., bookmarks, add-ons, history are nonfunctional. Also my tabs on the browser get squished together and superimposed such that 2-3 separate tabs appear as though they are one tab. I have never had an issue like this before when using firefox. I don't encounter the issue with safari or chrome, but I don't like those browsers. Do you have insight as to why firefox mozilla is suddently ass?

Asked by C O 4 weeks ago

Last reply by nocnoc 4 weeks ago

History, shortcuts and recent history gone and no longer being collected

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and … (read more)

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

Asked by w.preiser 1 month ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Re-load tabs

Even though I have settings set to load previous tabs when Firefox is started up but when it is restarted it doesn't load the tabs. This has only occurred the last few da… (read more)

Even though I have settings set to load previous tabs when Firefox is started up but when it is restarted it doesn't load the tabs. This has only occurred the last few days. My solution is to select "reopen all windows" which does what I want but also opens several other versions of Firefox. Noteworthy, confusing, but probably not associated: In the course of trying to work through this, I have had a baseball playing on Chrome. I ended up closing out Chrome but the baseball game audio continues even though the Chrome appears to be closed on the taskbar.

Asked by eric13 1 month ago

Last reply by t.r.ernst 4 weeks ago

YouTube videos

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any … (read more)

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

Asked by pete_scott2 1 month ago

Last reply by Denys 1 month ago

Pasting from SharePoint/OneDrive to Outlook Web App

Hello, I have spent the last couple of hours reading through other questions and posts but nothing seeemd to work. If I try to copy a shared link in OneDrive or SharePo… (read more)

Hello, I have spent the last couple of hours reading through other questions and posts but nothing seeemd to work. If I try to copy a shared link in OneDrive or SharePoint on my desktop and then paste that link into Outlook Web App, the paste function does not work. The option is there, but the actual pasting does not materialise. CTRL+V also does not work. The only thing that does work is if I paste the link into another window first and then copy again, and the CTRL+V works. Right click and paste never works. I have tried this in a private window and in safe mode. I have also checked the clipboard settings in about:config to make sure they are not working against me. It works fine on Chrome. I made a quick Loom to demo the issue: https://www.loom.com/share/911ae68d614947aa9ea6beaba0d2f5b0?sid=2257b601-939b-4d95-90d8-bb2c95b1ed81 Firefox is up to date, as is Windows. It has been like this since I moved over from Chrome a few weeks ago. Is this a common issue or a 'me' problem? I have seen all the workarounds, but I am trying to understand why right-click, paste just doesnt work. Any suggestions are much appreciated.

Asked by knightysmith 4 weeks ago

Last reply by Agent virtuel 4 weeks ago

I cannot sync my Firefox with my other pc

My bookmarks on my laptop has lost 90% of my bookmarks. I try to sync with my PC but nothing happens and the laptop remains the same. I've tried closing the browser and l… (read more)

My bookmarks on my laptop has lost 90% of my bookmarks. I try to sync with my PC but nothing happens and the laptop remains the same. I've tried closing the browser and logout and login again but nothing changes. I've turn of the laptop and turning on still nothing. How can I be log in and see a different layout, it doesn't make any sense. The only thing I have change on this laptop is down loaded a new version of CClean. Which I have already done the day before on my PC. I've attached a copy of both screens 743 is from my PC and the other 534 is from my laptop.

Asked by emekenpen 4 weeks ago

Last reply by t.r.ernst 3 weeks ago