Firefox Community Forum

Gmail works on my phone (Android), Chrome, Opera, etc. It will no work in Firefox that I have used religiously for over 10 years. I've signed out of gmail and signed in...a dozen times. Nothing works. If I wish to read my emails, I switch to Opera

Why?

When using YouTube system freezes between 5-30 mins, of start of any video. I have troubleshooted, i have checked every extension, i have run every diagnostics on hardware and software , checked and updated every driver but no results i tried checking online but didn't file any solution , the only thing i can do is to reset my system, it does not happen in any other situation. This is happening since the start of Oct'25, if anyone has any idea how to solve this kindly help.

Hello,

Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to load fine in Safari and Chrome.

Docs and sheets I already had open, I seem to be able to interact with and edit normally. But navigating the main file path in Google drive, opening folders, and opening files isn't working.

I would really prefer to not switch browsers, as my entire workflow is set up on Firefox.

Suggestions?

Thanks, Sarah

I asked the following question and was sent to this answer, which does not apply to current versions of Firefox: https://support.mozilla.org/en-US/questions/1228045 My question: how do save a username on Firefox for a website without saving a password because I do not want to save the password?

Dear Firefox Team

I recently had to uninstall and reinstall Firefox. When I logged in, I thought my extensions/themes would be there, but that wasn't the case. Can you help?

Thanks.

Max

Is there away to prevent the auto-unhide of the menu bar in full screen mode when the cursor moves to the top of the screen? I have searched for answers to this and found some old posts about creating a userChrome.css file but I couldn't get it to work.

Here's my use case. I access a remote desktop through Citrix for work. I use a browser via Citrix Lite instead of Citrix Workspace because the desktop will dynamically adjust to the window size when I don't need it in full screen which Citrix Workspace will not do. However, the auto-unhide feature of menu bar when the browser is in full screen mode also causes the desktop to dynamically adjust when it drops down and again when disappears. This forces me pause when trying to work because it happens often since I'm using a a large monitor with multiple applications open with tool bars on the top rows. I know that I can not hide the menu and address bar but don't want to lose the extra screen real-estate. I would much rather have a keyboard shortcut to reveal the menu bar or some other option.

This issue just started recently, say within the past 2 weeks Mid September forward.

Only happens in Firefox, Chrome not having an issue. Open Facebook tab and it opens fine then after 10-30 seconds, it crashes with this error "This page isn't available right nowThis may be because of a technical error that we're working to get fixed. Try reloading this page."

Have disabled all extensions, cleared cache multiple times with no success.

Appreciate any other suggestions on fixing as I'm not a big fan of Edge. Old school. lol

Thanks - Dan

I am using version 143 for Linux and it is suppose to have improved fingerprinting protection. But when I go to https://coveryourtracks.eff.org i still see a result that says "your browser has a unique fingerprint"

Is there a parameter I should be enabling ?

My problem is the following. The website of my favorite football club regularly embeds videos within their pages. Clicking of the video within the club webpage shows the video without leaving the webpage. Recently opening the club site with mozilla stopped enabling me to see the embedded videos. An example of what I see on my screen now when using mozilla is in the first image uploaded below - instead of showing the embedded video, all I see is a small red rectangle with a "play" button in it. If I press the play button, the video starts, but shows within the extremely small rectangle and I cannot watch it.

This is not so when I use Edge or Chrome, as shown on the second image uploaded below, showing the exact same webpage (the address is https://levski.bg/video/%f0%9f%94%b5-%d0%bb%d0%b5%d0%b2%d1%81%d0%ba%d0%b8-31-%d0%b1%d0%b5%d1%80%d0%be%d0%b5-%d0%b3%d0%be%d0%bb%d0%be%d0%b2%d0%b5-%d0%b5%d0%bc%d0%be%d1%86%d0%b8%d0%b8-%d1%80%d0%b5%d0%bf%d0%be/ ). The embedded video is clearly seen in its full size within the page, and when I click the play button it starts showing the video normally within the webpage without leaving the site and sending me to youtube, for example.

My question is, what is wrong and what can I do to start seeing the embedded videos normally again?

Thank you, Georgy Ganev

I am unable to get Verizon to verify my account when I am using Mozilla Firefox. I can get Verizon to verify my account if I use Google Chrome or Microsoft Edge, but I would rather use Firefox. Can you help?

Raymond Birch

I restarted my computer and Firefox has deleted my profile, including all bookmarks, settings, history, and add-ons. I had to make a new account using this email and google account which is the same email and google account I had on my old profile. Is there any way to retrieve my old profile?