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  • Archived

Bookmarks Toolbar

How can I put bookmarks in the toolbar at the top where it used to be? When I bookmark to the toolbar I can omly find them by clicking Bookmarks and clicking on toolbar i… (read more)

How can I put bookmarks in the toolbar at the top where it used to be? When I bookmark to the toolbar I can omly find them by clicking Bookmarks and clicking on toolbar in the drop down.

Asked by marti1owl 1 year ago

Last reply by cor-el 8 months ago

  • Archived

Firefox can no longer play Netflix movies

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your brow… (read more)

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your browser is no longer supported." This happens every time there is a Firefox update! Do you guys not test your products in development before release? Please fix your product. I tried all your 'help' items.

Asked by 808state 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Strange behaviour when copying images on Mac

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first t… (read more)

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first time I can recall having an issue that I can't find already written up and solved. Hence, this post.]

I've been having some odd issues with Firefox (85.0.2 64-bit) on my Intel Mac (Big Sur 11.2.1) for the past few months, and this morning decided to dig in deeper.

The backstory: When I’ve wanted to copy and image and paste it into Apple Messages, the images sometimes don’t send because Messages doesn’t support TIFF, WEBP, or PNG formats when sending to someone who doesn’t have an iMessage account (aka using standard MMS like to Android phones). So, I then have to convert the failed image to JPG, delete the failed message, and drag the saved JPG image file into Messages and can then resend it.

The issue: Today, I discovered that when I copy a JPG image from Firefox, and paste it into Apple messages, it seems that it doesn’t send because it appears to be either copied or pasted as a different format than the original image?

To reproduce:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “View Image Info”
  3. Right-Click on the JPEG image and select “Copy Image”
  4. Paste into Messages to send to someone who doesn’t have an iMessage account
  5. Hit enter to send
  6. Wait a few seconds for failure
  7. Click on failure Info
  8. Right-Click on image and select Open
  9. Preview shows the file as TIFF not JPG

To simplify:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “Copy Image”
  3. Open Preview and select “New from Clipboard”
  4. Select “Tools -> Show Inspector”
  5. Preview shows the file as PNG not JPG

What I’ve tried: Copy & paste of same image from Firefox - Safe Mode fails - So, doubt it is something in my Firefox config Copy & paste of same image from Safari works - So, doubt it is something MacOS related However, copy & paste of same image from Chrome fails too - So, maybe it is something MacOS related?

Any suggestions on what to try next?

Asked by sck626 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Dark Mode to Light mode switch problem

In MacOS Big Sur 11.1 on my MacBook, I have set MacOS to automatically switch between Light Mode and Dark Mode. But I notice that Firefox does not handle this well. When … (read more)

In MacOS Big Sur 11.1 on my MacBook, I have set MacOS to automatically switch between Light Mode and Dark Mode. But I notice that Firefox does not handle this well. When I have used my MacBook Dark Mode and switch back to Light Mode, Firefox still hangs in Dark Mode. The only way to solve this is to choose Light Mode in System Preferences instead of automatic.

Asked by Martijn 1 year ago

Last reply by plausibel 1 year ago

  • Archived

SSL_ERROR_BAD_MAC_ALERT

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work. It is a trusted site that… (read more)

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work.

It is a trusted site that I have used for many years. The error message above displays and I get the option to retry which usually works, but I lose any content up to that point.

I have contacted the website owners as suggested and they say it is a Mozilla issue. I found a couple of suggestions to fix this on-line, but it did not work.

Can you help?

Asked by franlousimon 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Web Developer Tools

So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to c… (read more)

So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to count on it. What are my options and is it still available?

Asked by jeremy.boetger 1 year ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

HOW TO RESTORE OLD FIREFOX DATA?

How do i go about restoring my old firefox data? Firefox suggested restarting the browser and once it opened back up it deleted all my extentions etc. and placed an 'old … (read more)

How do i go about restoring my old firefox data? Firefox suggested restarting the browser and once it opened back up it deleted all my extentions etc. and placed an 'old firefox data' folder on my desktop. I tried finding solutions but nothing worked. I typed in about:profile. Went to default profile. I clicked on Local Directory - Show in folder. And then pasted everything from my old firefox data folder into that. And nothing worked. Any help????

Asked by atakankombat 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Increase text size of bookmarks font

Is there a way to increase the size of the font of bookmarks? They are so small and hard to read. It seems like there used to be an extension that did this but it no long… (read more)

Is there a way to increase the size of the font of bookmarks? They are so small and hard to read. It seems like there used to be an extension that did this but it no longer works. Thanks!

Asked by ivelasq 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Increasing font sizes on bookmark toolbar

I cannot find a way to permanently increase the size of the fonts in the bookmarks toolbar. the fonts are so small I cannot read them. Why has firefox never addressed thi… (read more)

I cannot find a way to permanently increase the size of the fonts in the bookmarks toolbar. the fonts are so small I cannot read them. Why has firefox never addressed this issue? There has to be a reasonable way to do this and if not, why not?

And how about being able to change font size throughout the application?

Asked by hakr100 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I disable dark mode?!

Firefox is stuck in dark mode and its atrocious! I've gone to add ons and themes, disabled it and/or enabled some other background and it doesnt make any changes. Still s… (read more)

Firefox is stuck in dark mode and its atrocious! I've gone to add ons and themes, disabled it and/or enabled some other background and it doesnt make any changes. Still stuck with dark mode and it makes it very hard to read and do my job. How do I get rid of this?!

Asked by sasountzi 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Can't log into Facebook account

Hello! I had an issue with having to rebuild my computer, but since I have I am unable to login to Facebook with Firefox browser 84.0 (64nit) for Mac. I can see the Faceb… (read more)

Hello!

I had an issue with having to rebuild my computer, but since I have I am unable to login to Facebook with Firefox browser 84.0 (64nit) for Mac. I can see the Facebook login page and I can enter the username and password, but when I press login, nothing happens. I am able to login via other browsers, just not Firefox. Any solution please? Thanks!

Asked by luciano11 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

"The Media Could Not Be Played

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or … (read more)

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or videos, I see the message "The Media Could Not Be Played" where a screenshot of the media used to appear. There is a blue "Reload" button, and when I click it, I can briefly see the screenshot for a split second before "The Media Could Not Be Played" re-appears.

With YouTube videos, they fail to play and I get the message "An error occurred. Please try again later". This happens with both embedded videos on webpages, and directly on the YouTube website itself.

All of this media works properly when I open the same pages in another browser like Chrome. I would prefer not to switch browsers. Is there a way to fix this error?

Asked by box37 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

XML file does not appear to have any style information associated with it. The document tree is shown below.

XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> RequestHeaderSectionTooLarge <Message> &l… (read more)

XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> RequestHeaderSectionTooLarge <Message> </Message> <MaxSizeAllowed>8192</MaxSizeAllowed> <RequestId>Y7QP6CSHDFSJHEKB</RequestId> <HostId> B/IHGhSPxJOhhcgNAqTjURi4tLvAWLPk7Znz0mphQl9J26xbm2Xon0CpJyMuBYcq7GkiVLFm2dk= </HostId> </Error>

Asked by FS 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Office 365 cookie issue

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Kno… (read more)

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Knowing that all cookies will be blocked I logged into office 365 and allowed manually cookies through "view page info" I then selected "set cookies" to allow expecting full access to office 365 mail, but this did not occur. What happened is I logged into office 365 and could see the icons and my login name but could not read the mail.

Office 365 gave the message "we couldn't sign you in please try again" yet I could see my log in name and the office 365 icons for mail, calendar etc.. just not the actual data. If I allow cookies in Browser privacy (which i take it allows cookies always) it woks.

I bring this up because it seems like something is missing in cookies that is not represented in FF.What is the difference between browser privacy cookies and allowing it through view page permissions? Can anyone offer an explanation?

Asked by Mace2 1 year ago

Last reply by jonzn4SUSE 1 year ago