Showing questions tagged: Show all questions
  • Archived

PDF Editor

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Docum… (read more)

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Documents" button to open a saved document on "Documents" Am i missing something? I am on auto updates so i should be using the current version of Firefox.

Asked by mbugosh 9 months ago

Last reply by cor-el 9 months ago

  • Archived

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM SETTING(125%)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my page… (read more)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my pages normally. This display enlargement started immediately after the Mozilla browser update of 103.0 64bit!!

Asked by WPENNEWELL 10 months ago

Last reply by user104147805413306348376805769878442569366 9 months ago

  • Archived

youtube

Hello. I would like to find out how to create a youtube channel.While I have a gmail account,and can go on youtube with it,i,m wondering how/if it might be possible to cr… (read more)

Hello. I would like to find out how to create a youtube channel.While I have a gmail account,and can go on youtube with it,i,m wondering how/if it might be possible to create a youtube channel using a different email address.I also have a hotmail/outlook ,and yahoo email account/s ? Thankyou.

Asked by cs999 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Media Feature Pack is installed but not used by firefox

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on … (read more)

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on that and can play e.g. Twitch streams etc. appropriately, while Firefox still shows the `this video is unavailable or not supported in this browser` error message.

Asked by spma1 9 months ago

Last reply by cor-el 9 months ago

  • Archived

scanning a document

I need to scan a document and attach it to an email. It has been years since I did this and don't remember how to do it now. Need help to scan on my printer so that I ca… (read more)

I need to scan a document and attach it to an email. It has been years since I did this and don't remember how to do it now. Need help to scan on my printer so that I can attach from my scans file.

Asked by buddyh 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

langage change for browser developer tools

changing the language in the settings does not change the language in browser developer tools. I would like the language in the browser developer tools to be English. I … (read more)

changing the language in the settings does not change the language in browser developer tools. I would like the language in the browser developer tools to be English.

I have attached two screenshot. The red zone is always in French. I would like it to be in English. However, I changed the language in the settings. the second screenshot shows that I changed the language from French to English. But why this language change did not affect the development tools

Thanks in advance

Asked by torguephilippe 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Suddenly, all my familiar Firefox settings across the top of the screen are gone! - File, edit,view,history,bookmarks,etc, Help!! I am lost!

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I … (read more)

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I am lost (senior citizen, limited digital knowledge!

Asked by mws1 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Videos Not Working`

No video players work with Firefox but they work fine in Chrome I have the latest version downloaded, I have tried debugging, private windows, cache and cookie clear, re… (read more)

No video players work with Firefox but they work fine in Chrome

I have the latest version downloaded, I have tried debugging, private windows, cache and cookie clear, reinstalled/reset firefox, restarted my computer, updated my GPU drivers, changed every setting such as autoplay, hardware acceleration etc., disabled all enhancements, and more.

Nothing fixes this. I get error codes on every site i try, twitch, streamable, etc. None play videos.

Asked by boe44178 9 months ago

Last reply by James 9 months ago

  • Archived

Fire Fox Upgrades

There was an upgrade to fire fox yesterday and now every thing is huge. I can hardly see my face book page and I have spent over 2 hours trying to get it back to normal … (read more)

There was an upgrade to fire fox yesterday and now every thing is huge. I can hardly see my face book page and I have spent over 2 hours trying to get it back to normal size. I have windows 10.

Asked by curlieqoh 10 months ago

Last reply by Paul 10 months ago

  • Archived

Printing Problem: Print preview looks fine. Image not scaled when printed

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit. Text prints just fine but images (barcodes, etc) that need to b… (read more)

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit.

Text prints just fine but images (barcodes, etc) that need to be scaled down do not do so causing them to be truncated on the page.

I have cleared print settings and tried two different printers to no avail. The documents/images print correctly from Chrome. I have tried using the system dialog to print but this also does not correct the issue.

Any help is greatly appreciated as I currently cannot use Firefox for the essential daily task of printing packing slip / mailing labels.

Asked by gschertz 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

How to unblock email addresses that I had blocked before

How to unblock email addresses (as senders) that I had blocked before? Is there a blocked listing' email addresses that I had blocked before but now I want to unblock.… (read more)

How to unblock email addresses (as senders) that I had blocked before? Is there a blocked listing' email addresses that I had blocked before but now I want to unblock. Its the opposite effect of.blocking of senders / email addresses. Thank you.

Steve Koopman

  • Archived

FULL SCREEN: Is there an extension to stop the mouse cursor from activating the toolbars?

If you use Full Screen a lot you'll notice that when your mouse cursor is near the top of the screen it often activates the appearance of the Address and Menu bars and wh… (read more)

If you use Full Screen a lot you'll notice that when your mouse cursor is near the top of the screen it often activates the appearance of the Address and Menu bars and whatever other toolbars you have working. The whole screen suddenly jolts down. Then up as soon as the cursor moves down. I cannot imagine the mindset of the designer that implemented it; must have been someone poor on the keyboard that uses the mouse as much as possible. Alt+D activates the toolbar! We don't need any mouse cursor to display it. Especially as we need to type anyway to use the Address Bar. I searched Add-Ons but couldn't find anything. Any ideas of how to stop the cursor from activating the toolbars? Anything in about:config maybe? Anything I can edit in the files? Please! Let's get some sanity back to Firefox Full Screen.

Asked by moz2u 9 months ago

Last reply by cor-el 9 months ago

  • Archived

How do I reduce my screen display size?

After a recent reboot, all of a sudden when I use Firefox the screen display is so big I can't see the entire webpage without scrolling up and down and back and forth. Ho… (read more)

After a recent reboot, all of a sudden when I use Firefox the screen display is so big I can't see the entire webpage without scrolling up and down and back and forth. How do I get it back to what it was before?

Asked by dpeattie 10 months ago

Last reply by Terry 10 months ago

  • Archived

How to change White background while page is loading in Dark Mode.

Sleep disorderland denizen here. i use dark mode a lot and love it. The problem is the sudden flash of white background when i open a new tab before the page loads. Is t… (read more)

Sleep disorderland denizen here. i use dark mode a lot and love it. The problem is the sudden flash of white background when i open a new tab before the page loads. Is there anyway to override/change that also to black permanently. Thank you.

  • Archived

Firefox Relay

I just created an email mask. For some reason, I ending with two email mask. (@Mozilla.com) I just sign in for one. I clicked the delete sign to delete one,but it's tell… (read more)

I just created an email mask. For some reason, I ending with two email mask. (@Mozilla.com) I just sign in for one. I clicked the delete sign to delete one,but it's telling me that I will lose my email data. I didn't use the "Add account name" because of this. Also, do I have to pay to an email mask?

Asked by Yolanda 9 months ago

Last reply by AliceWyman 9 months ago

  • Archived

Youtube videos won't play lately, but will in Chrome.

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers … (read more)

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers work fine.

Latest video I tried to play: https://www.youtube.com/watch?v=WkN8Aqb2IBc Is a DND group playing with an actor from The Outpost (TV show on CW)

In Firefox I see the initial video preview image, and after clicking to play I get a constant spinning progress animation but the video never plays. Turning on the debug overlay info shows plenty of download capacity detected (I forget the name in the UI) but very little ever transfers (bars further down).

Only oddity I can see in the debug info it puts in the the clipboard is the wrong Angle GPU. I have 2 x NVIDIA 1080ti's in SLI, and it sees a 980. Chrome shows the expected value instead. I filed a bug on the Angle project just in case. I looked on the Firefox about:support page with hardware acceleration disabled and it showed two webgl driver entries (1 and 2), both with 1080ti listed.

I tried disabling the performance feature setting and hardware acceleration (closed app then opened again). No difference.

Windows 10 x64, latest patches. Latest NVIDIA drivers through GFE (auto updates itself). Two Windows 10 graphics options are on (GPU scheduler and Variable Refresh Rate).

I've seen a couple notifications from Windows about Firefox "attempting" to use GPU hw acceleration, but I have no idea why it'd be blocked. Clicked it and it did nothing. I looked in my event viewer and didn't find anything useful either. I haven't manually set any applications to use a certain GPU. Integrated GPU from CPU is disabled in BIOS.

GPU isn't overclocked. CPU is barely. And I see no reason to think this is related. In the past I'd get reboots and event viewer errors. Even when it worked in the past I was similarly overclocked. All programs (diagnostics) I've run to verify proper functioning have passed.

Asked by EternalStudent 9 months ago

Last reply by niketgada 9 months ago

  • Archived

Images not printing at correct size but rest of page is :-(

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file ar… (read more)

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file are ok ... but the images are much too large.

You can see this on the attached images ... how it should look and how its coming out!?

Any help gratefully received :-)

Asked by ed209 10 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago