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Need to update extension that is part of Firefox Recommended program but lost access to MFA so unable to logged in account

Hi, I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations du… (read more)

Hi,

I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due to backend changes in public API that it uses to find meaning of the words.

However, I am unable to modify the code of extension to fix the issue as I am not able to login to my account due to it being behind MFA, and I have lost access to the phone which contains those MFA codes.

Can something be done here, to allow me to update the extension to rectify the issue that 50k users who use this extension regularly are facing? For example, can the extension be transferred to another account through which it can be updated, lots of users are suffering as the extension is not working. I have access to the source code of the extension .

Thanks and Regards

dark reader

for one thing i can hardly see what i am typing because, although i have Dark Reader turned on, it isn't functioning for this process, ie asking a question? How can i ma… (read more)

for one thing i can hardly see what i am typing because, although i have Dark Reader turned on, it isn't functioning for this process, ie asking a question?

How can i make dark reader work everywhere, on all sites?

ALSO it does seem highly ironic that it doesn't work here!

appreciate any help on this, thanks!

Asked by duberj77 4 months ago

Last reply by James (On Leave) 4 months ago

linux vs DuckDuckGo-will be an over with Mozilla?

Hello, I just would like to ask you few things. It is 2 years ago and I was told Mozilla had issues with new updates for different deviece, as Mozilla supposed to disappe… (read more)

Hello, I just would like to ask you few things. It is 2 years ago and I was told Mozilla had issues with new updates for different deviece, as Mozilla supposed to disappear totally from everywhere...

I know Mozilla is a Linux browser, where I can also use DuckDuckGo for my safety. Can you give me a good quide haow to use Mozilla as best I can a at the same time to feel absolutely safe and being worried of hackers (happend to me unfortunately)...

Can you give me some good advice what add-ons are good to use but also to tell me what add-ons or "Mozilla Tunning"I should avoid?

Thank you Kind regards

Ivo

Asked by Ivo 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Add Blocking

Some sites I use will not let me use them unless I stop using add blocking. I have not installed an add blocker so I am thinking it must be one in Firefox. Assuming this… (read more)

Some sites I use will not let me use them unless I stop using add blocking. I have not installed an add blocker so I am thinking it must be one in Firefox. Assuming this is true, how can I discontinue the add blocker at a specific site so I can access/read/use its contents. Thank you in advance for any help you may be able to provide. Ken

Asked by Ken 2 months ago

Last reply by Agent virtuel 2 months ago

Google pop-up

Hello 1) How can I stop Google pop-ups? Each time I open a homepage that requires a log-in, a Google pop-up is disturbing and presses me to log-in via Google. This is har… (read more)

Hello 1) How can I stop Google pop-ups? Each time I open a homepage that requires a log-in, a Google pop-up is disturbing and presses me to log-in via Google. This is harassment. I do not want to be harassed. 2) Firefox support: Each time I would like to get an answer, that is what I want, when I ask for support, I have do a lot of work until I get the bottom to contact you. Time is money, for me too. Where is the direct button to ask? 3) When I got an answer from you, is there a way I can store my questions and your answers? Asking and getting an answer by E-mail would be a good solution, but as I learned e-mail is not allowed to contact you. Kind regards, Ernst Kupfer.

Asked by ernst.kupfer 5 months ago

Last reply by Tonoos22 3 months ago

TOTAL AD BLOCK

I SUBSCRIBE TO TOTAL AD BLOCK BUT I ONLY USE FIREFOX AND DO NOT SEE HOW TO DOWNLOAD THE APP. PLEASE ADVISE THANK YOU DAVID VOSBEIN [edited phone# from community forum] … (read more)

I SUBSCRIBE TO TOTAL AD BLOCK BUT I ONLY USE FIREFOX AND DO NOT SEE HOW TO DOWNLOAD THE APP.

PLEASE ADVISE THANK YOU DAVID VOSBEIN [edited phone# from community forum]

Asked by dvosbein 5 months ago

Last reply by markwarner22 5 months ago

VPN Extension

How do I activate the VPN Extension to exclude certain websites? I have added the extension and I already subscribe to VPN but a can't find the Preferences to select a we… (read more)

How do I activate the VPN Extension to exclude certain websites? I have added the extension and I already subscribe to VPN but a can't find the Preferences to select a website for exclusion.

Asked by denvaughan4263 5 months ago

Last reply by TyDraniu 5 months ago

BITWARDEN ADD-ON

Hello. Firefox has disabled my Bitwarden, which has all my passwords etc. I really need my bitwarden to work. Can anyone assist me to get the add-on working again? I wou… (read more)

Hello. Firefox has disabled my Bitwarden, which has all my passwords etc. I really need my bitwarden to work. Can anyone assist me to get the add-on working again? I would really appreciate it. Please see attached graphics. Regards Lana

Asked by LTL 5 months ago

Last reply by jonzn4SUSE 5 months ago

disabling ad blocker

I did not knowingly install an ad blocker on Firefox, but clearly I have one, because several sites I visit ask me to disable it. When I try to do so, I'm presented with… (read more)

I did not knowingly install an ad blocker on Firefox, but clearly I have one, because several sites I visit ask me to disable it. When I try to do so, I'm presented with a long list of ad blockers, and am asked to choose mine and disable it. How do I find out what my ad blocker is? I've tried to find this on Firefox, with no success. I hope someone can walk me through this.

Thanks, Janet Shapiro

Asked by jshapiro11 4 months ago

Last reply by Paul 4 months ago