Read Aloud Charge

Read Aloud charged me $25.00 on 5/31/25, but I did Not subscribe to this feature. And when I open my Firefox browser to I see where I can add this feature, but have not a… (read more)

Read Aloud charged me $25.00 on 5/31/25, but I did Not subscribe to this feature. And when I open my Firefox browser to I see where I can add this feature, but have not as I do not need it.

I called the phone number listed on my American Express charge, but it states "this number is not in service." Also, I visited the website, and it looks like a phishing shell that first asks for my credit card number to 'look-up' the charge. No way!!

I'm disputing this charge with the AmEx, but you may want to be aware of this issue. My office does not allow us to use Firefox, and now I see why.

Before I uninstall Firefox, I'm removing all credit card history from the background.

Asked by A. Young 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Settings/applications

When I didn't know what I was doing, within Settings for Firefox desktop browser for Windows 10 where you can make associations for file types or applications, I began p… (read more)

When I didn't know what I was doing, within Settings for Firefox desktop browser for Windows 10 where you can make associations for file types or applications, I began putting choices in that I felt made sense at the time. I don't think I've made the best choices and I would like to change that entire section with the heading Content Type to the defaults that would have appeared in the Action column. Is there a way I can return the defaults only for Content Type without resetting everything in the browser to the state it was first in before I began customizing some areas? Thanks.

Asked by JP 1 day ago

Last reply by Ed 8 hours ago

Changing domain address in the password save menu

I can not edit the domain address in the password save section. I can change user name and pw, but not the domain name/address. This is very annoying for sites like twitt… (read more)

I can not edit the domain address in the password save section. I can change user name and pw, but not the domain name/address. This is very annoying for sites like twitter that have now changed to x as it's not straight forward and prohibitive to my own saved information and it not allowing me to alter it in the EDIT section. Thank you for any help you can provide.

Asked by ravewaker88 1 month ago

Last reply by TechHorse 1 month ago

How long the certificate in the new version of Firefox will be valid?

Hi everyone, I have a quick question. Our product uses Firefox, but on March 14, 2025, the root certificate expired, and now we can't use add-ons. If we update Firefox … (read more)

Hi everyone,

I have a quick question.

Our product uses Firefox, but on March 14, 2025, the root certificate expired, and now we can't use add-ons. If we update Firefox to a newer version, the add-ons start working again—but do you know how long the certificate in the new version will be valid?

Looking forward to your reply.

Asked by paramount8848 6 days ago

Last reply by Ed 6 days ago

Location of Firefox files

I just acquired a new Windows 11 computer, and I have installed Firefox. My old computer quit suddenly. I am trying to find the Firefox file location. There is no Mozi… (read more)

I just acquired a new Windows 11 computer, and I have installed Firefox. My old computer quit suddenly. I am trying to find the Firefox file location. There is no Mozilla or Firefox folder in "Program Files", "Program Files (x86), "Downloads", "Users/Appdata/Roaming", or any other location that I have thought of. I want to bring in my bookmarks from my old computer and I only have access to the files in the "Users" folder.

Where might these files be?

Asked by sheldonjp62 2 weeks ago

Last reply by MarkRH 2 weeks ago

Losing all tabs at launch

Maybe it is my spiritual guides because i obsses and have OCD and have too many tabs. But i started having tabs get deleted and i have no tabs on re-launch, tried to chec… (read more)

Maybe it is my spiritual guides because i obsses and have OCD and have too many tabs. But i started having tabs get deleted and i have no tabs on re-launch, tried to check, re-check this. I Am not sure if to reinstall because i don't want to lose passwords or setting/history (i don't remember now it should be saved) but usually reinstalling doesn't solve anything for me anyways...

I didn't install any new extensions when it started happening!

It doesn't happen every time so it is hard to troubleshoot, i cannot use browser with safe mode. I might test it couple times.

Asked by empleat 1 week ago

Last reply by jonzn4SUSE 6 days ago

Firefox for windows updates

I keep getting a small box that appears in the upper right corner of my yahoo email home screen that says it is from Firefox and asks if I want to upgrade to the latest v… (read more)

I keep getting a small box that appears in the upper right corner of my yahoo email home screen that says it is from Firefox and asks if I want to upgrade to the latest version of firefox. If so click here and the upgrade will be installed and your open website connections will still be open once it has been accomplished.

I'm nervous about just believing anything that is presented or pitched to me on the internet.

Upon accessing the firefox website just now under upgrades it says that upgrades to firefox will be made automatically as appropriate, but if I want to manually install an upgrade there is a way to do it.

      • Is the small box offering to upgrade my firefox browser actually from firefox? Or some scammer?

I'm thinking that if upgrades are done automatically, why would I get this box asking me if I want to install the latest upgrade?

Asked by johnfraser57 6 days ago

Last reply by Denys 6 days ago

ACCESS DENIED GROUP ON LOGIN

I'm unable to access GroupOn from my laptop while using FireFox browser. When I attempt to log on using my Email user name, a message that states "ACCESS DENIED" appears.… (read more)

I'm unable to access GroupOn from my laptop while using FireFox browser. When I attempt to log on using my Email user name, a message that states "ACCESS DENIED" appears. I have followed the steps to clear the cache but doesn't correct this issue. I'm able to access using my email user name using an alternative browser but I prefer FireFox. Currently running Windows 10. I receive emails from GroupOn using the same account that I attempt to log on with and receive the "ACCESS DENIED" response. Any knowledge would be appreciated

Asked by JCmeyla 3 days ago

Last reply by Denys 3 days ago

ATT yahoo mail account blocked some times

I was having issues signing in to my ATT yahoo mail account I have had for years while using firefox. All of a sudden in late 2024 it was intermittent as to if I got in o… (read more)

I was having issues signing in to my ATT yahoo mail account I have had for years while using firefox. All of a sudden in late 2024 it was intermittent as to if I got in or not. I called ATT and the tech was aware and did not have a fix other then to log in on private browser which works. So here is what happens I hit the logo on my firefox face page, it sends me to my log on for yahoo filled in. Hit it, it sends me to att login hit that it goes to password hit that and if it works it brings up the verification page asking numbers sent to my phone. enter those numbers hit enter and I am on my e mail page. if when I hit ATT password and its not going to work it brings up a sorry its us not you try again from ATT if you hit retry it sends you to the open page for yahoo but not your mail. Some times it works next time it doesn't. Help

Asked by norm1417 1 week ago

Last reply by Denys 6 days ago

audio routing

Recently I have not been able to route the audio to external (wired) speakers when streaming music. The audio comes through the computer just fine. I have also tested s… (read more)

Recently I have not been able to route the audio to external (wired) speakers when streaming music. The audio comes through the computer just fine. I have also tested streaming music on other browsers and the audio does go to the external speakers without an issue.

How do i get the audio back to me external speakers?

Asked by prasmuss 1 week ago

Last reply by jonzn4SUSE 1 week ago

How to stop Firefox from suggesting login details

On some websites, when logging in, my browser will suggest emails and passwords to log in. How do I turn this off? It's really annoying. It does it in private browsing wi… (read more)

On some websites, when logging in, my browser will suggest emails and passwords to log in. How do I turn this off? It's really annoying. It does it in private browsing windows as well. I've already deleted all passwords and disabled the password manager in Firefox, but it still happens for some reason.

Asked by gibsen 1 week ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Harborfreight breaks when responding to a search

Again ONLY in FF harbor freight search function breaks when entering a search. Yes, please don't give me the MS ctrl-alt-del type of response about cookies.... That was … (read more)

Again ONLY in FF harbor freight search function breaks when entering a search.

Yes, please don't give me the MS ctrl-alt-del type of response about cookies.... That was done many times before posting this. The website works fine in Brave. MS Edge well, let's not speak of it in public company shall we.

So, now what the heck is happening to FF???? I have contacted HF three times and they referred me to use other browsers other than FF. No, I DO NOT have multiple extensions nor themes. FF is bare bones but for uBlock. Hardware acceleration is off and MS Clear type is on. Anybody wanna fess up, who broke this????

Asked by graystroke 17 hours ago

Last reply by Ed 9 hours ago

Just recently I am no longer able to access Bing.com to search

Just recently I am no longer able to use Bing.com to search with. Being it is my preferred source of searching for me. Google is awful for my purposes. … (read more)

Just recently I am no longer able to use Bing.com to search with. Being it is my preferred source of searching for me. Google is awful for my purposes.

Asked by rjn68 3 months ago

Last reply by markwarner22 3 months ago

火狐书签记录,无法同步。手动同步没有反应

因工作需求,分别在五台电脑登录我的火狐账号(国内版账号),进行书签操作共享。 现在不知道因为什么问题导致,是火狐的历史书签没法多端同步(自动/手动均无效), 其中尝试设置了 排障模式/about:config部分参数: ①contextParam--fx_desktop_v3; ②identity.fxaccounts.oauth.ena… (read more)

因工作需求,分别在五台电脑登录我的火狐账号(国内版账号),进行书签操作共享。 现在不知道因为什么问题导致,是火狐的历史书签没法多端同步(自动/手动均无效), 其中尝试设置了 排障模式/about:config部分参数: ①contextParam--fx_desktop_v3; ②identity.fxaccounts.oauth.enabled设置为false,仍然未解决问题。 有解决方法方便直接联系3003378498@qq.com,求求大神帮帮忙,谢谢

Asked by panlihao1108 2 weeks ago

Last reply by 1137911379 2 weeks ago

火狐的拖拽搜索功能以及拖拽链接打开新网页功能怎么没有了?

使用火狐十几年了,这是我最喜欢的功能,其他浏览器均未默认这个功能,现在火狐怎么也没有这个功能了?

搜索各种问答说要启用“进入扩展附加组件管理器的选项设置,勾选“启用拖拽手势””,但附加组件管理器没有“选项”了,是火狐把这个功能取消了吗?

Asked by leochu90 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago