Firefox Support Forum

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no longer could access my own page or the pages of friends. However, I could access some group accounts I'm associated with. On Safari, everything works fine. I suspect something must have been compromised during the data migration.

I deleted the Firefox app from my new computer and then reinstalled it but to no avail. When I'm in Facebook and try to access my page I get an error message. My OS system to up to date and apparently my Firefox is up to date as well. Any suggestions? Thanks!

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Firefox can take screenshots of pages or screenshots of custom areas of pages.

According to the documentation, when we download the image, the filename should follow the pattern: Screen Shot yyy-mm-dd at hh.mm.ss.png. If I use the :screenshot at the console, the pattern works as documented.

But Firefox is using a different pattern when I choose Take Screenshot from the context menu. The pattern includes the page's title. Example: Screenshot 2024-04-14 at 18-35-16 General ‹ Settings ‹ Geomaster Lda — WordPress.png.

Since the page title can have non common filename characters, I have problems with such filenames. My uploads to MediaWiki fails with such filenames. I know I can report or improve MediaWiki, but my question here is quite simple.

Can I change the Firefox's default pattern for Take Screenshot's downloads?

When the little yellow man is placed on to the map, and a direction arrow is clicked, the view just continues to spin round. Clicking on the 'X' in the top right hand corner terminates street view. This does not happen with other browsers.

My OS is Debian 12, Firefox is the latest version 115.9.1esr (64bit).

HI, I have a Mac with El Capitan OS and Firefox 78.15.0esr. Recently I can´t open some websites: ChatGPT, Likendin, TunnelBear, Wester Union, etc. Before everything was working perfect. Please HELP! Thanks friends :) When I try to open this website, nothing happens, nor an error, sometimes in certain website it keeps retrieving and thats it.

Many thanks,

Help! I updated and now all my tabs are crashing and I'm on a deadline! I tried to rollback but couldn't find the exe. Here are the last 5 crashes:

bp-54c2b51c-f703-443e-85b7-243300240417 4/17/2024, 6:09 PM View bp-4df59d95-99ac-4c2f-8d4b-1e3cd0240417 4/17/2024, 6:09 PM View bp-8443dfc4-a3db-4cc9-93cc-90fce0240417 4/17/2024, 6:09 PM View bp-01363280-d496-4ee9-9764-871920240417 4/17/2024, 6:09 PM View bp-179f829e-6946-4479-93de-3af440240417 4/17/2024, 6:09 PM

Firefox is using very high memory and crashing a lot that causes my whole computer go hanged and I had to force shut down my computer resulting in lose of my work. I have 16GB of RAM, and Firefox was using 12GB and thats insane.

I am trying to access Oracle eBS instance but when I login to the page, I get a notification as shown in the image.

After installing the plug-in and restarting the browser, when I try to run the application, I get the same notification.

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But only blank boxes show up on the page. It will not accept a new entry when I try to enter one. It goes back to the blank white box. Why does this keep happening? Can anyone give me a Firefox for Dummies way to fix this?? Thanks!

Email removed for privacy

Is there a way to enable sounds when the built in pop-up blocker blocks a pop-up or make the banner more noticeable? I often dont realize a pop-up has been blocked and cant figure out why I' not getting the new content

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a screen with greyed out video previews, greyed out titles, greyed out account access and a search window that does not do anything. I can access YouTube just fine with Safari. I've cleared my cache. Please advise.

Jim

Hello

I want to use extension xpi's from a shared external folder over multiple Linux profiles. So i examined the profile folder and found extensions.json. Though i can't find any documentation to it's keys online.

There's "rootURI:" with a "jar:file://path/to/extension.xpi!/", so i tried just replacing the path with the shared one. Though i observed that just makes firefox replace the path with the current one. So i examined further and found the "location:" key with the default value "app-profile". So my guess is, there's other values for other usecases, right?

So, in summary, what i need is:

• documentation to extensions.json keys or possible values to "location" key.
• if that isn't intended/doesn't work, how i can achieve my goal otherwise.

And please don't suggest the sync feature, that doesn't work for my usecase.

I have not been able to highlight and copy ~ even prior to the most recent update.

Even using control/ does not work.

Really hating this.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have macOS.

I can't open firefox. message says "firefox quit unexpectedly" and it won't reload. I tried Force Quit. I tried restarting my computer. I tried completely shutting computer down and restarting. It happened very suddenly yesterday.

Since about one year I am unable to use Japanese input only in Firefox. When I try to switch with fcitx and control+space, nothing happens. However, fcitx-mocz works everywhere else on my computer (i.e. terminal, thunderbird, other browsers, etc.). Furthermore, I uninstalled fcitx and everything associated with it and reinstalled it according to this thread: https://support.mozilla.org/en-US/questions/1367181 (just with mocz for Japanese). This also didn't change anything. Any help is appreciated! My system: Operating System: Linux Mint 20.3 Kernel: Linux 5.15.0-91-generic Architecture: x86-64 fcitx version: 4.2.9.7 Mozilla Firefox 121.0

Please see the attached image.

Firefox believes I have a security key.

What is a security key? Where do I find it? Why does Firefox think I have one?

And why is there no helpful information to explain this confusing UX?