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audio problem

We understand that you are having problems with your audio in Windows. We have a guided troubleshooter that helps with many of the common audio problems in Windows. … (read more)

We understand that you are having problems with your audio in Windows. We have a guided troubleshooter that helps with many of the common audio problems in Windows.

Asked by Ajit Kabiraj 3 months ago

Last reply by markwarner22 3 months ago

Hacker into my phone

I need to have my account very secure there has been someone hacking my phone for 2 years now. He seems to be stopping certain links from coming up on firefox. Do you hav… (read more)

I need to have my account very secure there has been someone hacking my phone for 2 years now. He seems to be stopping certain links from coming up on firefox. Do you have any security and privacy features for your app anything like that would help. I will send some screen shots when i get them. Thank you very much. Deborah Haley

Asked by Deborah Haley 2 months ago

Last reply by Muhammad Alviansyah 3 days ago

I just saw in the upper right hand corner that something activated.

I was on YouTube and in the upper right hand corner there was a small splash screen that said Activated with words underneath. It did not show but a couple of seconds so … (read more)

I was on YouTube and in the upper right hand corner there was a small splash screen that said Activated with words underneath. It did not show but a couple of seconds so I couldn't read what activated.

I did not change anything. How do I find out what happened? I don't see you offer any logs.

PS I don't know if it was YouTube or not Firefox. But I have never seen it before.

It was rectangle with cream white background, black font, Activated was in large font, under it was smaller font. It covered the hamburger and 3 of the icons in your toolbar. It was half on the viewable window page (YouTube) and half over your icons.

Asked by Doc 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Messages about machine used

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is runn… (read more)

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is running Windows 11 - why do I get Windows 10 in these messages?

Asked by Ottovonbismark 3 days ago

Last reply by James 3 days ago

Recover gamil account

I forgot my Gmail account password and I lost my phone my Google account protect 2 factor on and Google sent Code this Gmail account. I cannot receive this Code because I… (read more)

I forgot my Gmail account password and I lost my phone my Google account protect 2 factor on and Google sent Code this Gmail account. I cannot receive this Code because I cannot login my Gmail account. msnupurjomadder009@gmail.com

Asked by Amir Khasru 3 days ago

Last reply by markwarner22 3 days ago

New Teams for Web Free on Firefox

Due to the current transition from Skype to Teams Free, I was wondering about what reported here https://learn.microsoft.com/en-us/microsoftteams/teams-client-system-requ… (read more)

Due to the current transition from Skype to Teams Free, I was wondering about what reported here https://learn.microsoft.com/en-us/microsoftteams/teams-client-system-requirements In the "New Teams for web" section I can read that the latest three versions of Firefox will be supported for Windows, macOS and Linux. In the "New Teams on Linux" section I can read that "Linux users have access to New Teams for Web and new Teams as a progressive web app (PWA)"

So my question: Will I be able to use the new Microsoft Teams for Web Free from the latest Firefox on Linux Mint 21.1?

Thank you

Best Regards

Asked by Ned89 2 weeks ago

Last reply by jonzn4SUSE 4 days ago

Strange warning pops up started last moth

Lats month a window started popping up when on my email or random webpage. Happens on any browser. It is a box that says my session is timed out and do I want to to sig… (read more)

Lats month a window started popping up when on my email or random webpage. Happens on any browser. It is a box that says my session is timed out and do I want to to sign back in or get off. This is so random and extremely annoying. I am not on a metered internet usage it is unlimited. How to stop this or fix it would be appreciated. Thank you

Asked by midogsrgr8 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Remove hotkey for "Perplexity AI"

Dear, I use a hotkey for the screen-capture program "Snagit". The hotkey is: CTRL-SHFT-P However, it now seems that also the AI-search program "Perlexity" uses the same… (read more)

Dear,

I use a hotkey for the screen-capture program "Snagit". The hotkey is: CTRL-SHFT-P

However, it now seems that also the AI-search program "Perlexity" uses the same hotkey.

Where can I remove the shortkey for Perplexity?

Asked by Kees Tak 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Restricted

Hello LinkedIn team. 25 days ago my linkedin account has been restricted without any reason. I tried a lot to contact the LinkedIn team but no one is helping me. My accou… (read more)

Hello LinkedIn team. 25 days ago my linkedin account has been restricted without any reason. I tried a lot to contact the LinkedIn team but no one is helping me. My account is restricted and this is affecting my business. Please try to understand team Team My LinkedIn account is very important for me. I request you to remove the restricted from my LinkedIn account as soon as possible. It is having a huge impact on my business please

Asked by Yogesh Goswami 6 days ago

Last reply by James 6 days ago

New Private Window Problem

Firefox recently added a feature that requires me to open a new private window to access Revenue Canada. I use Intuit Turbo Tax to file my Income Tax. The Intuit softwa… (read more)

Firefox recently added a feature that requires me to open a new private window to access Revenue Canada. I use Intuit Turbo Tax to file my Income Tax. The Intuit software allows you to download your rax records from CRA and insert the information in your T1 Return. With the latest change to Firefox this option is not available any longer because the default for the CRA account is not to a private window. How do I get around this problem????

Asked by ndurieux1 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago