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Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (read more)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Asked by Bilal Musani 2 months ago

Last reply by zeroknight 2 months ago

Facing error as "Duplicate add-on ID found" While signing self distrubuted firefox extension.

We are distributor of Firefox extension for dragon professional. ( We are self distrubutor of the extension.) It’s ID is dgnria_pro.firefox@nuance.com Now we have done … (read more)

We are distributor of Firefox extension for dragon professional. ( We are self distrubutor of the extension.)

It’s ID is dgnria_pro.firefox@nuance.com

Now we have done some modification to the same extension, while publishing it shows error as “Duplicate add-on ID found.”

Earlier we have used same ID for the Firefox extension in the year 2018.

Currently we have opened new account with same ID “dgnria_pro.firefox@nuance.com” and faced the mentioned issue.

We are expected to publish our extension with the same extension id as we don’t want our existing customers get affected.

Is there any way with which extension id “dgnria_pro.firefox@nuance.com” can be deleted from backend , so that we can reuse it.

Asked by dgnria_pro.firefox 2 months ago

Last reply by Dropa 2 months ago

CVE-2023-3600

Hi, regarding vulnerability CVE-2023-3600 when I check advisories it says that version below 115.0.2 ESR are affected. Does that mean that only 115.x versions are affect… (read more)

Hi,

regarding vulnerability CVE-2023-3600 when I check advisories it says that version below 115.0.2 ESR are affected. Does that mean that only 115.x versions are affected or all versions are affected like 102.x ?

Regards

Asked by sbasic 3 months ago

Last reply by goku 3 months ago

The last 2 characters are cut off at the end of my line in Quickbooks. They are not cut off in Chrome.

I use Quickbooks. I've been frustrated on mozilla with the last two characters being cut off. I can change the zoom, but that doesn't help. It didn't used to happen, b… (read more)

I use Quickbooks. I've been frustrated on mozilla with the last two characters being cut off. I can change the zoom, but that doesn't help. It didn't used to happen, but I don't know which version this started with. When I use the same product under Chrome, it doesn't happen, so it's not the product. Any way you can help me?

Asked by lois.may.walton 3 months ago

Last reply by zeroknight 3 months ago

These programs claim to be able to recover deleted passwords.

Hello, These two programs claim they can recover deleted history, including passwords that you entered in incognito mode: https://recoverhdd.com/investigate-browsing-ac… (read more)

Hello,

These two programs claim they can recover deleted history, including passwords that you entered in incognito mode:

https://recoverhdd.com/investigate-browsing-activities/

https://www.starusrecovery.com/data_restore/software-web-detective/

My computer currently isn't available for me to use, so I can't verify it, but you should see if they are being honest and if they are, you should deal with the issue.

Thanks in advance.

Asked by xyuvxytxuctzrs 3 months ago

Last reply by cor-el 3 months ago

Access to Medical info

After recent update I cannot access my Medical Info online. This is the error message I receive. Secure Connection Failed An error occurred during a connection to epic… (read more)

After recent update I cannot access my Medical Info online. This is the error message I receive.

Secure Connection Failed

An error occurred during a connection to epicpnwmychart.optum.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Jane

Asked by Jane 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

UNABLE TO EDIT ON ONE WEBPAGE ONLY

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Co… (read more)

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Connection Failed

An error occurred during a connection to www.classcreator.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I have contacted the company and they keep telling me it's my connection or browser and they can't help me. I know there is probably one setting that somehow is wrong but I can't get anyone to figure it out for me. I have tried everything possible. Can this be a browser setting that will not let me edit anything on this webpage? I can edit on other pages that are basically the same type of program ( reunions for schools) PLEASE HELP. YES, MY SECURITY CERTIFICATE IS PAID UP AND ACTIVE.

Asked by DAWN71753 3 months ago

Last reply by Paul 3 months ago

Daily Mail Sports page popup?

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've search… (read more)

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've searched the web for a solution but to no avail, hence my asking here. I have the popup blocker ticked, but this annoyance just keeps on.

cheers,

Eddie

Asked by keteddie 5 months ago

Last reply by zeroknight 3 months ago

Firefox 116.0.2 is not remembering my last save destination / folder

Since last few days, whenever i want to save a file from Gmail, it is taking me to that one folder (destination) which i had used few days ago, probably before the latest… (read more)

Since last few days, whenever i want to save a file from Gmail, it is taking me to that one folder (destination) which i had used few days ago, probably before the latest update.

I navigate and go to the folder i want to save the file in and then finish the download.

But unlike before, the next document which i am trying to download, opens the download box to save in the old folder (not even the default "downloads" folder) instead of the folder in which i have saved the file moments ago.

I have checked the settings and everything is okay there.

This has severely impacted my working and is causing immense inconvenience.

Is this a bug? Do i need to reset my firefox? Please help!

Asked by prabhuamey84 3 months ago

Last reply by zeroknight 3 months ago

SSL_ERROR_BAD_CERT_DOMAIN

Hi, why after update to v116 I no longer can use security exceptions? Now I and my colleagues no longer can access dev server because certificate valid only for productio… (read more)

Hi, why after update to v116 I no longer can use security exceptions? Now I and my colleagues no longer can access dev server because certificate valid only for production servers... So now I can't use firefox for development. I think this update is so stupid...

Asked by bogdan.shtekh 3 months ago

Last reply by Dan 3 months ago

Can't access AT&T website with browser

When trying to log on to my account at AT&T I get a "timed out" message. I've spent many hours on the phone with ATT and they say it's a problem with the browser set… (read more)

When trying to log on to my account at AT&T I get a "timed out" message. I've spent many hours on the phone with ATT and they say it's a problem with the browser settings. But, I can access other secure accounts I have with other sites. Is there something in my browser settings that need changing for the ATT site? Also, if i use my phone without a wifi connected, I am able to log on at ATT.

Asked by Rob Smith 3 months ago

Last reply by Dan 3 months ago