Firefox Support Forum

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints about this bug but it never got fixed. It has become extremely annoying to me.

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section for macOS, Windows and Linux.

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so quickly they can't be read. I'm not having this problem on other browsers. Yeah, I know it's Facebook but I'd like to fix it anyway. I'm running OS 11.6.7. The Firefox version is 103.0 64-bit. Any suggestions?

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) as you have macOS 11.6.7.

I couldn't get yahoo mail via Firefox2. For some unknown reason had two Firefox icons on dashboard. Both were Firefox, not Firefox2, which I've been using a long time. Is there some problem? Can't get access to Firefox 2. Thanks for your help

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an alert that a certificate for use expired last month. What can I do, or who can I talk to (cannot find any support phone number.

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN ICON MARKED FIREFOX 2 AND MANY OF MY IMPORTANT BOOKMARKS HAVE DISAPPEARED

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as by "computer" you are running macOS.

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

I need a link to download the last version of Firefox that worked with my iOs 10.11111111... version for my OLD MacBook Pro. (2009)... Can't afford new Mac and newest version of iOs won't run on this MacBook... Too old... Same story: need new, no $$$... So, I what I need is a link to the old version of Firefox that I CAN run on my MacBook... One that works with iOs 10.11116 or whatever...

Thanks, humans smarter than me...,

Kate

Hi,

I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible to restore that somehow? (also, I'm on a mac) Thanks

Up until about a week ago, I could use Office 365 (and namely Outlook 365) without any issue. Then a few weeks ago, typing on firefox (MacOS) misses keys, space's don't work, and there will be a random new emails that will open. There is nothing under the keys, nor is there anything under the control or space buttons hindering use.

When I drag/drop or try to upload a file, it won't attach to the email. When force closing, the attachment issue might (keywork might) remedy itself for a minute, but then returns.

The above issues only exist on Outlook 365 on Firefox. I do not have any of the issues when on Chrome or Safari, not any of the apps on my macbook.

Feels Firefox specific due to no issues elsewhere (including while typing this!).

Thanks for any help!

/edit moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section since you mentioned macOS.

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia).

Repeat-by:

1. Start here:

       https://www.cnn.com/

That page should load cleanly.

2. Now click on "Live Updates", which is the top entry in the middle column of that page, and as of 3 April 2022 11:20 AM EDT takes you to:

       https://www.cnn.com/europe/live-news/ukraine-russia-putin-news-04-3-22/index.html

On MacOS, that page loads and is momentarily visible; then the page/tab it's loaded in goes blank. On Linux, that page loads as expected and remains visible.

Notes:

The problem did not happen with Firefox 88.0.1/MacOS.

The problem does not happen with Firefox 98.0.2/Linux, i.e., it appears to be specific to MacOS.

The problem remains whether extensions are enable or disabled (one a time or all at once).

The problem remains after the cache has been flushed and pages have been reloaded.

The problem remains after Firefox has been (completely) shut down and (cleanly) restarted.

The problem does not happen with Chrome/Chromium on either MacOS or Linux.

The problem also happens on *some* other pages on CNN's site (but not all) and on *some* (but not all) pages of other sites but there doesn't seem to be a pattern that explains which URLs exhibit it and which don't. This suggests that it's not privacy settings or extensions or anything like that, because there's no reason for those to vary from page to page within any one site.

If I'm VERY fast on hitting the "X" that stops a page loading/rendering while in progress, and I get the timing just right, I can catch it before the page/tab goes blank. So it appears that Firefox is in fact fetching all the content and can render it, but then for some reason is blanking the page/tab once that's done.

The attached screenshot shows what the problematic page (from step 2 above) looks like on Linux. On MacOS it's blank, so I didn't include a screenshot of that.

Can Mozilla please update and fix the bugs? After downloading new update i am unable to hear sound from my internal speaker on my macbook air.

My final exams are around the corner, and I am desperately looking for Mozilla team to respond. I have launched a complaint earlier but no action has been taken. Please fix this issue.

I just upgraded to Firefox 99.0.1 on my Macbook Pro. Since then, nothing but trouble. Nothing will sync, none of my passwords are saving. I turned on sync, it says it is turned on, yet I have to manually enter my passwords every time. It is incredibly frustrating.

/moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section.

When I attempt to print a deposit slip or send an invoice from QuickBooks Online, the embedded pdf only shows if I set the pdf extension to always display in firefox. If I set it to always ask, I then pick show in firefox and it opens a new tab with the pdf. AND it downloads it to my download folder, neither of which I want to happen.

Running Firefox on MacBook Pro iOS v 12.2.1. Recently updated Firefox, now while navigating through tabs, FF randomly selects multiple tabs. When this happens, I can only view the one tab, all others are selected, but I cannot then go to that tab to view. I'm not sure I'm explaining this well. Also, I cannot close the tabs with the X but must right click for drop-down menu to close. I can open new tabs, but that tab is becomes the anchoring selected tab, any other tab I try to go to then becomes selected, as well as every tab in between, none of which I can actually view, they are stuck. I have tried "select all" in hopes of then de-selecting, but deselecting is not an option.

This is really holding me up as I have work to do and cannot view the necessary tab. I'm extremely frustrated.

LOL, as randomly as it starts, it stops...I wanted to take a screen shot, but no, everything is fine now.

Hi Support,

I tried to upgrade Firefox on my Mac. The file could not complete because it said it was either corrupted or incomplete. I then re-downloaded another Firefox update, but can't find my browser history.

Please help!! Thank you!

Alexander

edit bump: /moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section since you have macOS.

Setting the clock! I moved permanently from New York to Hawaii. I have been unable to find a way to reset the clock in my MACmini to show correct time in Hawaii. It still thinks I live in New York!

Doug Pomeroy [removed email from public]