Showing questions tagged: Show all questions

your [redacted] worthless browser, continues to crash

your [redacted] worthless browser, continues to crash, what a trash browser I cant go on fox news for mor than two minutes before your worthless trash browser crashes … (read more)

your [redacted] worthless browser, continues to crash, what a trash browser

I cant go on fox news for mor than two minutes before your worthless trash browser crashes

Asked by Lois Deeded 1 day ago

Last reply by Paul 1 day ago

Can not disable auto update on Firefox/Linux

Please advise how to disable automatic updates on Firefox running on Linux Kubuntu. Solutions posted on mozilla.org do not work because stated disable options are not av… (read more)

Please advise how to disable automatic updates on Firefox running on Linux Kubuntu. Solutions posted on mozilla.org do not work because stated disable options are not available(see screenshot). I have set app.auto.update to false in about:config but this does not disable updates. I have been repeatedly advised not to disable updates so I am aware of the so called risk. I am very tired of every update breaking a reliable browser and having to repair/fix/workaround each and every time. Please provide a viable solution.

Asked by martrw1 1 day ago

Last reply by James 1 day ago

URL bar too small in width

Since a few days now my URL bar is too small. I can see where it used to be in light gray, but the text box is just a small part of it. I searched everywhere but I can no… (read more)

Since a few days now my URL bar is too small. I can see where it used to be in light gray, but the text box is just a small part of it. I searched everywhere but I can not find anything to fix it. I even tried to reset the settings to default but it is still the same. Any idea what I can do?

Here is a screenshot of how it looks like when I click into the text box: (see attached)

Asked by Akemie 1 day ago

Last reply by cor-el 1 day ago

fire fox browser

Unable to access currently email . Firefox states another page is embeded in currently. Read firefox questions and answers and stated possible malicious web site . It … (read more)

Unable to access currently email . Firefox states another page is embeded in currently. Read firefox questions and answers and stated possible malicious web site . It happens for a few days at a time. Today states website not secure. I was able to use today private browsing for emails. The first inquiry I sent a screen shot. It was posted.

Asked by ralphhorn 3 days ago

Last reply by cor-el 1 day ago

why, each time I try to log in to Xfinity, do I get a banner across the bottom of the screen asking my cookie choices before I can even log in to Xfinity. Same goes for Safari when trying to log in to Xfinity

Why, each time that I try to log in to Xfinity, do I get a banner across the bottom of the screen asking my cookie choices before I can even log in to Xfinity. Same goes… (read more)

Why, each time that I try to log in to Xfinity, do I get a banner across the bottom of the screen asking my cookie choices before I can even log in to Xfinity. Same goes for Safari when trying to log in to Xfinity or Comcast.


This is so strange. Usually cookie selection is after you sign in not before...

Asked by cvznh6fbjj 2 days ago

Last reply by cor-el 1 day ago

Lost access to Firefox

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:… (read more)

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:

XUL Runner Error: Platform version '127.0.2 is not compatible with minVersion>=127.0.1 maxVersion<=127.0.1

My OS is Windows 10.

I would be most grateful for any advice on how to regain access to Firefox.

Asked by David 1 day ago

Last reply by cor-el 1 day ago

Using Video Download Ultimate - cannot dwnld from: "https://yeahmovies.to/home" or "https://ww5.cmovies.co/movies/"

I use Using Video Download Ultimate add on in Firefox. It works great on most websites, but it will not connect and download from "https://yeahmovies.to/home" or "https… (read more)

I use Using Video Download Ultimate add on in Firefox. It works great on most websites, but it will not connect and download from "https://yeahmovies.to/home" or "https://ww5.cmovies.co/movies/". Will you rectify this, or teach a work around to me?

Many thanks. Roger Woods buckwoods@yahoo.com

Asked by buckwoods 5 months ago

Last reply by SkapsH 1 day ago

Can hardly find back to my own post (Connect vs Support)

I recently posted a question in - as I thought - the Mozilla community/support forum. I don't exactly remember the link I went to, but since I am logged in to my browser… (read more)

I recently posted a question in - as I thought - the Mozilla community/support forum. I don't exactly remember the link I went to, but since I am logged in to my browser with a Firefox account, I could opt to log in to that forum with it, I didn't need to type my password, just click the button to use my existing account. So far so good.

I got an answer via e-mail. The email contained no plain link back to the post or answer. It contained a big green button "Mark as solved" and a link "This doesn't solve my problem", graphically positioned as to make it quite analogous to the big green button.

I didn't want to quickly mark the answer as either one, I wanted to go there to reply.

In the answer, however, the person answering me included a link to another post. I hoped that, clicking on this one, would - first of all - be of interest, and - secondly - lead me back to the forum in a neutral way so that I could find my own post there via my profile. Again, I clicked on a button to use Mozilla to login. Now I seem to have a second profile, the two are obviously not the same. Also, the forums don't quite seem to be the same. Support Mozilla vs Connect Mozilla. Why are they handled differently, why didn't I get the option to login with my firefox-account, when Connect Mozilla even gets my email adress automatically from it?

So, I had to try one of the buttons, they have different link addresses. I obviously tried the one that said "This doesn't solve my problem", and it plainly led me back to the answer on the (correct) forum and opened the replyform, also showing a button again: "Solved" and "This doesn't solve my problem". Why isn't the link in the email just labelled as linking you back to the forum, like "View thread" or "Reply to thread".

In addition I did not easily understand how to vote for the suggested idea in the linked post. A community manager had posted the reply that the post is now idea-status and that it is open to "votes (aka kudos)". No link or button to do it. Some scrolling around led my eye to an answer in the post to have one kudo, so I understood it had something to do with the like-button. Scrolled up to the original post, which did not have the word kudo on its like button, just a number. Hovering over it I finally got to know that I could give kudos by pressing this button. I got confused since several answers had this button. It was just a like-button to me, not the special vote-button that only appears if a manager opens the vote. Why is the manager text not just: "Vote (aka 'leave kudos') by clicking the like-button, which is now enabled."

Asked by mak2 2 days ago

Last reply by pilov42066 1 day ago

youtube HDR PQ video dont show correctly anymore on MacOS 14.5

HDR videos (specifically smpte2084 (PQ) / bt2020 videos) on youtube don't show correctly since last few updates of firefox on mac M1 & M2 sonoma 14.5. Firefox shows … (read more)

HDR videos (specifically smpte2084 (PQ) / bt2020 videos) on youtube don't show correctly since last few updates of firefox on mac M1 & M2 sonoma 14.5. Firefox shows overly bright (almost whitewashed) videos, seems like something changed either with MacOS or firefox in last few updates. Firefox was working fine on older MacOS last 2 years with HDR videos.

Here is a link to test this problem on Mac, Safari shows the same video correctly in HDR https://www.youtube.com/watch?v=s52wB4lKLeo

Kindly fix this problem soon.

Asked by iamfedupofemailnames 1 day ago

Last reply by TyDraniu 1 day ago

Pop-ups Still happening

Despite having the Pop-ups box ticked, I continue to get these 4 in a row, from McAfee. I have been running a system clean for 3 days, and still get these pop-ups. I ha… (read more)

Despite having the Pop-ups box ticked, I continue to get these 4 in a row, from McAfee. I have been running a system clean for 3 days, and still get these pop-ups. I have TotalAV, but nothing I do has made a difference.

Asked by Harleyria Linnehan 3 days ago

Last reply by jonzn4SUSE 1 day ago

YouTube Home is completely blank does show nothing

When I open my youTube home in Firefox browser is completely blank nothind is showing I don't have this problem in other browser. I have tried in the settings to turn the… (read more)

When I open my youTube home in Firefox browser is completely blank nothind is showing I don't have this problem in other browser. I have tried in the settings to turn the history on and off but nothing has changed.

Asked by Janusz Bus 3 days ago

Last reply by cor-el 2 days ago

secondary email addresses

The system continues to tell me that my original email address is the primary address. That address has been hacked and I need to remove it and replace it. I am then told… (read more)

The system continues to tell me that my original email address is the primary address. That address has been hacked and I need to remove it and replace it. I am then told I need to add a secondary address before I can change. I go into the area where this is done and when I press add it says that the new address is already there. How do I get rid of the hacked address and replace it with the new one (which Mozilla does actually recognize!)?

Asked by Sylvia H 2 days ago

Last reply by Amir Qureshi 2 days ago

Deleted Bookmarks from 5 years ago suddenly all restored

I'm totally desperate: all the bookmarks (which I deleted about 5 years ago) have been restored since I started to use my old laptop again, which I hadn't used in years -… (read more)

I'm totally desperate: all the bookmarks (which I deleted about 5 years ago) have been restored since I started to use my old laptop again, which I hadn't used in years - what can I do? I'm talking about hundreds of bookmarks which would take me days to check and delete - this was already an issue years ago but didn't occur for quite some time, but today it has reappeared. Please help to fix this right now, and also for this issue to not occur again - there has to be an option to define one computer as the main one with which all other secondary computers should be synced, and not the other way around...?

Asked by ayanami.neon 2 days ago

Last reply by cor-el 2 days ago