Showing questions tagged:

Unable to setup sync on copied profile

After copying profile that's already synced to my old account, I'm unable to set sync that copied profile to new mozilla account. According to support page, it should syn… (read more)

After copying profile that's already synced to my old account, I'm unable to set sync that copied profile to new mozilla account. According to support page, it should sync just fine by using different mozilla account. From what I noticed, this new copy profiles feature doesn't make a new profile in about:profiles, could this be an issue?

Open 4 70

Is there another way to reopen my recently closed tabs if the arrows in the history button I opened remained unaccessible (or grey)?

Is there another way to reopen my recently closed tabs which happened yesterday. When I hit the HISTORY button, the arrow I tried to open ( 'recently closed tabs' ) was … (read more)

Is there another way to reopen my recently closed tabs which happened yesterday. When I hit the HISTORY button, the arrow I tried to open ( 'recently closed tabs' ) was not accessible (grey). Or did I accidentally hit a wrong button without noticing it, and how can I reverse it if I did? Thanks in advance.

Open 1

What happened to my old bookmarks?

I'm running Windows 10 (from which I'm writing this), but I recently installed Firefox on my new Windows 11 laptop. Could this be the source of this (or other) problem(… (read more)

I'm running Windows 10 (from which I'm writing this), but I recently installed Firefox on my new Windows 11 laptop. Could this be the source of this (or other) problem(s)?

Open 1

Firefox modifica automaticamente i campi ora dopo il ripristino della sessione?

Buongiorno, sto cercando di capire se il comportamento che sto osservando dipende da Firefox o da qualche impostazione relativa al ripristino della sessione. Su una pagin… (read more)

Buongiorno,

sto cercando di capire se il comportamento che sto osservando dipende da Firefox o da qualche impostazione relativa al ripristino della sessione.

Su una pagina che utilizza campi HTML input type="date" e input type="time", inserisco una data e un orario, ottengo correttamente il risultato e poi chiudo la scheda.

Dopo aver riaperto Firefox o ripristinato la sessione precedente, noto che in alcuni casi i valori visualizzati nei campi non corrispondono esattamente a quelli inseriti inizialmente oppure il risultato calcolato cambia leggermente.

Sono riuscito a riprodurre il comportamento su questa pagina dedicata al calcolo dell'ascendente ascendente.

Ho già provato a:

avviare Firefox in modalità risoluzione problemi; disattivare tutte le estensioni; cancellare cache e cookie; creare un nuovo profilo Firefox.

Su Chrome ed Edge non riesco a riprodurre lo stesso comportamento.

Qualcuno ha già riscontrato problemi simili con il ripristino automatico dei campi data/ora o con il recupero dello stato delle pagine dopo la riapertura del browser?

Grazie per qualsiasi suggerimento.

Open 1

Firefox 115ESR -- Can't Export Passwords.CSV; Blank?

Hello! I'm working on migrating a very old version of Firefox to a newer version, and the number one thing I want to make sure stays is the logins file(s). I went to expo… (read more)

Hello! I'm working on migrating a very old version of Firefox to a newer version, and the number one thing I want to make sure stays is the logins file(s). I went to export the CSV, and the `about:logins` page is blank! Despite this, both the key and logins files are populated, and the browser still autofills in each login as if it wasn't there. To mitigate this, I tried to export the .csv of all my logins, but it doesn't actually export. I'm not sure how to check action logs with Firefox, and I would like to grab the passwords, so I can migrate properly. Any advice would be appreciated. Thank you!

Open 3

403 ERROR the request could not be satisfied unable to download paid subscription to Racenet

Racenet is a formguide put out by News Corp and subsribed to by mug punters like me but i am unable to download it with the message 403 ERROR the request could not be sat… (read more)

Racenet is a formguide put out by News Corp and subsribed to by mug punters like me but i am unable to download it with the message 403 ERROR the request could not be satisfiedbold text

Open 1

Firefox message

After the last update, Firefox won't open. Instead, I get this message: "Firefox is already running but is not responding. The old Firefox process must be closed to open… (read more)

After the last update, Firefox won't open. Instead, I get this message:

"Firefox is already running but is not responding. The old Firefox process must be closed to open a new window."

I have closed it within the error message but the error message comes back each time I try to open Firefox.

Please help, Deb

Open 1

Firefox Desktop keeps using cached calculation results until a hard refresh

Hello, I'm troubleshooting a Firefox Desktop issue that I haven't been able to reproduce consistently in other browsers. I use a browser-based precious metal calculator t… (read more)

Hello,

I'm troubleshooting a Firefox Desktop issue that I haven't been able to reproduce consistently in other browsers.

I use a browser-based precious metal calculator that performs calculations instantly using JavaScript. The page loads correctly, but after changing several input values and navigating between tabs, Firefox occasionally continues displaying an older calculated result until I perform a hard refresh (Ctrl + F5).

I've been able to reproduce the issue consistently using this scrap calculator scrap calculator. The page loads normally, but Firefox sometimes continues displaying an older calculated value until a hard refresh is performed.

The page itself loads normally, and there are no visible JavaScript errors in the Browser Console. However, the displayed value sometimes does not update immediately after changing the weight or purity inputs.

So far I have tested:

  • Firefox Troubleshoot Mode
  • Disabled all extensions
  • Cleared cache and cookies
  • Tested a new Firefox profile
  • Disabled Enhanced Tracking Protection for the site

The issue appears only in Firefox Desktop. Chrome and Edge update the calculation instantly under the same conditions.

Has anyone encountered similar behavior involving JavaScript-driven calculations, form inputs, or page caching in Firefox?

Are there specific Firefox settings or diagnostic tools I should check to determine whether this is related to caching, page state restoration, or another browser feature?

Thank you for any guidance.

Open 1

Lately an online tool of a client I am using for years doesn't show scroll bars anymore

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent… (read more)

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent update the work area doesn't show scroll bars anymore. That means I cannot scroll the editor window and can't go beyond the first page. This makes working (and earning money) almost impossible. As even for the tiniest edit I have to download huge tasks which is extremely time-consuming. An inquiry with my manager there indicated that other contractors on firefox experience the same issue. so they consider it a firefox compatibility issue of some kind. They gave me the advice to use Chrome, Edge or Safri instead. Well, I use firefox because I do not want to use Chrome/Edge... Don't know about Safari but my PC is on Windows... Any idea what can cause it and how to resolve the issue?

Open 2

Can get my backup info from refresh

I did a refresh on my Firefox and the system did all the backup. But now I can not all get all my tabs ,groups, history, as well bookmarks back into Firefox. So how do … (read more)

I did a refresh on my Firefox and the system did all the backup. But now I can not all get all my tabs ,groups, history, as well bookmarks back into Firefox. So how do I get all info back? Denny Souers [redacted phone# from community support forum]

Open 1