Firefox Support Forum

Firefox on my Mac updated today automatically, and I noticed all my bookmarks are gone. The bookmarks toolbar is there, all of the folders are there, but they are empty. I went to bookmarks - restore and they did not appear after restoring the backup from a month ago. These bookmarks marked several websites I'd collected through years of study. Could someone please help me recover these?

I have reset the account accidentally to recover my password all the data is lost. Could you please change the data back to my old copy on server please. I don't have a local copy of the data

When I put something in the search box it comes back with a Google Search 'hit' page and it always has enormous text, an enormous font. I can't get rid of it. It started after one day I couldn't read a tiny text on a page so i googled for help and got some keystrokes for increasing font size. i forget what they were but they worked fine. But now I can't get rid of it. On all other pages, yes, no problem. I found keypresses that are supposed to get rid of large font: ctrl-z, ctrl-y, different ones different places say, I"ve tried them all, but can't get rid of the big font on the first page of a google hit. I am using firefox of course. On a linux mint machine.

I installed the Mail Link Enhancer add-on. It works, sort-of. The subject line and other fields included after the ? in the mailto address do not get filled in. Looking at the add-on info, the developer is Nick, but there is no contact info in the More Information section of the add-on profile. The add-on hasn't been updated since 2020, so I'm fairly certain that things changed since then and that's why it isn't working, but I'm no expert.

Hello,

I received this message when trying to download a file a client sent me. I can download using other browsers but why should I?! ether I get a solution or I'll just change my browser instead of using multiple

Please advise thank you in advance Itai m lustgarten

Firefox detected a potential security threat and did not continue to email.wetransfer.com because this website requires a secure connection.

What can you do about it?

email.wetransfer.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

If I have Spotify paused in a tab, and i change to a different tab for even a second, when I return, it is stuck in a Firefox loading screen. I have to extensions that effect Spotify Browser player. This has been happening for about three or four days. Firefox is up to date.

I created a second profile through this: Click the menu button, click Help and select More Troubleshooting Information. The Troubleshooting Information tab will open. Under the Application Basics section next to Profile Folder, click Open Folder also here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

after I did that, I decided to delete the file of that profile in my folder, so now every time I open Firefox it says "Your Firefox profile cannot be loaded. It may be missing or inaccessible." And then it closes the browser.

I don't know how to fix this - I have two other profiles in my Firefox user's folder (release default and default)

At one time there was a userchrome patch which could be applied to obtain legacy-style square corners on the URL bar and the search bar. I can not get this to work despite trying several different suggestions and I suspect it may be related the the Proton redesign.

Can anyone suggest a userchrome mod to obtain the desired square corners?

Hello,

Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue.

IT Glue has a button to copy details to clipboard and when I do a paste I get [object promise]

I need to follow many hyperlinks. Everything worked fine and the followed hyperlinks changed from blue to purple. In the last 2 days, they stay blue. I have gone to settings and reset it multiple times, but the only way I can get the change is to make the screen high contrast, which I do not want. I have refreshed Firefox. I have the latest update (which might be what changed). What is the problem?

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for add-ons/extensions.

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Why does unsubscribing from email communications not work with my Mozilla account?

I am starting to regret ever giving them my email address.

No matter how many times I unsubscribe I keep getting SPAM from Mozilla.

Nothing is selected under email communications. I never selected anything in the first place but I keep getting Tips.

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just noticed the blank screen on my computer tonight. Is it Firefox, my computer, how to fix. Thanks, Jim McHugh [email removed from public forum] but [email removed from public forum] may be best email at moment.

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not available in your region. Now how is that possible seeing as on my previous laptop and in the same region I could install the add on? I have had to use a VPN to install the adblocker. Please explain how regions prevent the installation and why it happens. Firefox is universal or so I thought.