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I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox and Chrome crash eachother

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome. The vast majority of time, when are bo… (read more)

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome.

The vast majority of time, when are both are active at the same time, one or both crash, like today. Firefox closed abruptly, then the crash report appeared. I have the crash report. Chrome froze up, and had to be shut down in Task Manager.

It only occurs in this scenario. Rarely does Firefox crash otherwise.

Can someone please advise where to go to get help?

Asked by noel_envode 4 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox Interface

Dear Firefox I am writing to you as regards your current upgrade and its interface. The taps bar and tools bar are very wide, thus decreasing area below them. The canno… (read more)

Dear Firefox

I am writing to you as regards your current upgrade and its interface. The taps bar and tools bar are very wide, thus decreasing area below them. The cannot because customized with the little knowledge I have in development.

I jumped FF V90 to this current upgrade FF 131.03 because anytime I tried to upgrade, I find the Interface not to my liking due to what I have already described above. I have seen similar comments like mine on the browser comments. One user actually asked if FF interface to V 80.02 which I support for it is the best of Interfaces so far in the development of the FF browser.

I hope to hear from you soon before I take a decision to go back to FF V90.0.

P/S: My 2 email addresses:

                                            1. [edited from public] @AOL.COM
                                            2. [edited from public] @GMAIL.COM

Also in trying to upload Image of the browser for clarity purpose, I get this:

                                           Error uploading Image
                                           Invalid or no image received.

What is happening here about Uploaded images: Add images (optional), I cannot fathom. There is certainly a block somewhere on the Support page.

Kind regards.

DR CLEMENT AKATENG MD

Asked by DR CLEMENT AKATENG MD 5 months ago

Last reply by James 3 months ago

Improve location of toolbars

This is a feature request - not sure if it goes here. I would like to arrange the toolbars in Firefox in the following order: Menu bar (top, with "File" on the far l… (read more)

This is a feature request - not sure if it goes here.

I would like to arrange the toolbars in Firefox in the following order:

   Menu bar (top, with "File" on the far left and "X" on the far right, i.e. not centered)
   Bookmarks bar
   Search bar
   Tab bar

This can't be done currently. The best I can do is:

   Bookmarks bar
   Search bar
   Menu bar
   Tab bar

My request is that the user be able to arrange the position of the toolbars in any arbitrary order. Thanks!

Asked by coffent 4 months ago

Last reply by cor-el 4 months ago

prevent autoplay videos on yahoo

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but e… (read more)

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but even if I click on the close window X they still pop open again. And again. And again. Is there a solution to this arrogant, self-centered behaviour by yahoo?

Asked by RealGomer 3 months ago

Last reply by Agent virtuel 3 months ago

Server not found

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server". I ha… (read more)

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server".

I have a network connection, but apparently Firefox may no longer have "permission to access to the web". I'm sure this is wrong because I can still access pretty much everything in the normal way, including other government sites, such as Social Security, using the Login.gov portal, though mypay is not listed as 'connected.'

What happened, and how do I fix it? Also, the error message says that I should "Check that Firefox has permission". How do I do that?

Asked by k.turkalo 2 months ago

Last reply by Naheem 1 month ago

Syncing Firefox on two computers properly

I have Firefox on two Windows computers and was wondering what is the proper way to sync them. One computer is not used often and I want to sync Firefox on it it with th… (read more)

I have Firefox on two Windows computers and was wondering what is the proper way to sync them.

One computer is not used often and I want to sync Firefox on it it with the Firefox on the computer I use daily so I want the Firefox that does not have the updated files updated using the Firefox data files on the computer I use daily and not the other way around. So what is the correct procedure to do this other than to make sure the Firefox program version is updated on the computer that is not used often?

Thanks

Asked by Wayne Carpenter 3 months ago

Last reply by jonzn4SUSE 3 months ago

FireFox desktop will not load (most) pages

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or brows… (read more)

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

Asked by emmy 3 months ago

Last reply by cor-el 2 months ago

Cannot compose/reply email in Outlook

When I try to compose a new email, or reply to one, the pane opens to compose the email, but immediately closes before I can enter anything, reverting back to the Inbox. … (read more)

When I try to compose a new email, or reply to one, the pane opens to compose the email, but immediately closes before I can enter anything, reverting back to the Inbox. A new, empty draft gets created. But there is no way I can create a new email. Problem does not occur on other browsers. If I open a "New Private Window" and sign in to Outlook, I can then create the email there, but after a while the same problem occurs in that window too. Tried clearing Firefox cache temp files and cookies, but that did not resolve the problem. Using web based Outlook, Windows 10. Firefox is up to date.

Any suggestions?

Asked by dazzray 3 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Tabs crashing often

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crash… (read more)

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crashed. I've done "refreshes", I've uninstalled and deleted the folder and re-installed, I've checked the SSD for errors. Nothing appears in the event viewer. Is there some way to definitively figure what is causing this?

Asked by rsantone 3 months ago

Last reply by jonzn4SUSE 3 months ago

VIRUS WARNINGS

Suddenly getting endless warnings from Mozilla/Firefox (with McAfee-like logo) warning of major virus contamination of laptop. "Click to delete immediately" has no effect… (read more)

Suddenly getting endless warnings from Mozilla/Firefox (with McAfee-like logo) warning of major virus contamination of laptop. "Click to delete immediately" has no effect. Suggestion to run McAfee scan show 5 major problems but McAfee profile says account paid thru August and no breaches in last four years. Says too soon to renew. How can I clear the problem if there really is one? D.

Asked by David A 5 months ago

Last reply by James 5 months ago

The following files couldn be attached outlook web -in firefox

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Micr… (read more)

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Microsoft Edge no problem with attach files Firefox version 133.0 (64-біт)

Asked by Vaso 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox takes a long time to load pages - version 132.0.2 - windows 10

I don't know what's happening but since a couple of days, let's say Wednesday 13th November, my firefox got incredibly slow: everytime I insert a url or a link in the add… (read more)

I don't know what's happening but since a couple of days, let's say Wednesday 13th November, my firefox got incredibly slow: everytime I insert a url or a link in the address bar and press enter it takes a lot of time to completely load the website.

I tried to use Edge instead, and Edge is working flawlessly, while Firefox is not.

I also did a fresh install, wiping the %APPDATA% folders too, but nothing changes.

Setup:

  • Firefox version 132.0.2
  • on Windows 10
  • Firefox and Windows are 64 bit

Asked by giacomo.milano5 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox crashing when using BBC iPlayer, YouTube and Slots

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stre… (read more)

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stream or video, it crashes. It also has a problem when playing slots. It seems to crash a lot making it impossible to play.

I have tried using Firefox in Troubleshooting Mode but the same things happen.

Here's the crash report ID

Report ID Date Submitted bp-a9b8bd6e-9258-4a25-badc-bda480250308 08/03/2025, 13:41

Many thanks in anticipation and I hope someone can help me fix these issues.

Asked by stevieddj1 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

How can I delete places.sqlite? Privacy concern.

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiou… (read more)

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiously collects such personal info. Why record every site I visit, date-timestamps, frequency, etc.?

moz_historyvisits_dateindex ON moz_historyvisits (visit_date) moz_places_lastvisitdateindex

As test, I changed the name to places-sqlite.old to see if FF will create a new one It didn't make a new table; re-created the old one.

I need to update FF because of the expired certificates, but would like to clear these out first. Similarly, can I get rid of the icon database? My bookmarks are backed up as JSON and HTML files. I just wished they didn't contain extraneous info

Asked by plew29881 5 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Recieving 403 errors in firefox but nowhere else

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway I am usi… (read more)

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway


I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

  • Clearing cookies
  • using Troubleshoot mode
  • Restarting
  • Changing Useragent
  • Using "Forget about this site"

The following do fix the issue

  • Using a VPN
  • Using Google Chrome
  • Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

  1. https://kdice.com/
  2. https://latinitium.com/
  3. https://theysaidso.com/
  4. https://opensource.org/
  5. httpe://obsidian.rocks/

Asked by Thomas Harris 3 months ago

Last reply by PavelkoT 3 months ago

costco logon broke with update to Firefox 133.0

Cannot Log on to Costco.com site after update to Firefox 133.0 in Win 10 pro on 2 computers. Both are up-to-date with latest software. Entering valid account and passwor… (read more)

Cannot Log on to Costco.com site after update to Firefox 133.0 in Win 10 pro on 2 computers. Both are up-to-date with latest software.

Entering valid account and password cause the Costco logon page to freeze for a minute then returns to log on screen with no messages about failure

Same behavior on two computers. Log on to Costco via Microsoft Edge works perfectly (on 2 computers before any trouble shooting ). Logon with Firefox 133.0 works with every other site that I regularly use - Samsclub, Amazon, Yahoo mail, my own mail servers, NYtimes, WashingtonPost, Google, Walmart, and others

Trouble Shooting Steps taken with no change in the problem logon to Costco + Cleaned cache / cookies + Disabled virus protections + Disabled firewall + Stopped all security services + Rebooted + In settings | Privacy & Security: Added Costco.com as Exception for Enhanced Tracking protection + In settings | Privacy & Security: Added Costco.com as Exception - Cookies and Site Date

Asked by coisa_dois 3 months ago

Last reply by jonzn4SUSE 3 months ago

If I update to the latest version how can I get tabs back into their proper place below the toolbar.

I understand that as from 14th March 2025 I will need to update Firefox. I am currently running 102.0 and have sucessfully prevented Firefox from updating to later versi… (read more)

I understand that as from 14th March 2025 I will need to update Firefox. I am currently running 102.0 and have sucessfully prevented Firefox from updating to later versions. I did this to prevent the updates positioning the tabs in the wrong place. Please can you tell me if the CSS script that I use to put them back into their correct position, i.e. below the Bookmarks Toolbar, will still work.

Also, will newer versions allow the user to choose where the tabs are positioned? It was possible to do this in earlier versions and the choice is also available in other browsers.

I have also managed to stop Windows 10 updating for several years too, Microsoft kept altering my laptop in unacceptable ways.

Asked by malc1110 2 months ago

Last reply by cor-el 2 months ago