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  • Archived

not log in to site

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log … (read more)

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log ins and removed original log in that was saved, gon back to the (site which is my energy supplier) put in my email, then password all is correct but it just will not open anything the dots on top left of page just keep going back and forth, yet if i go onto IE and log in it comes up instantly, maybe I should change!!

Asked by journeyman 2 years ago

Last reply by daniel_a_g 1 year ago

  • Archived

Firefox 77.0.1 address bar seem broken. Won't show common sites without deleting anything in the URL bar, no down arrow

I had set the about:config settings after 75 came out to fix the address bar. Today I got 77.0.1 and now the address bar seems broken again. When I mouse over it, there… (read more)

I had set the about:config settings after 75 came out to fix the address bar. Today I got 77.0.1 and now the address bar seems broken again. When I mouse over it, there is no longer a down arrow to click and show my common sites. If I click in the bar and then delete everything, the list of common sites appears. If I click away and click back into the blank address bar, now I have to hit the down arrow to get the list to appear. I need a way to get the down arrow back so the address bar works as expected.

These config options are all set to false:

   browser.urlbar.openViewOnFocus
   browser.urlbar.update1
   browser.urlbar.update1.interventions
   browser.urlbar.update1.searchTips
   browser.urlbar.update1.view.stripHttps

Asked by jake-firefox 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

expanding URL bar

i have tried every about:config option there is on google and i still can't disable the expanding URL bar (where once you've entered a asearch, heading back to the bar ex… (read more)

i have tried every about:config option there is on google and i still can't disable the expanding URL bar (where once you've entered a asearch, heading back to the bar expands a menu on the right side with a privacy icon, a drop down menu, a pocket icon, and the bookmark icon). very irritating.

i have seen options regarding the userChrome file but i'm inexperienced and probably messing something up.

any help would be much appreciated.

Asked by jim luther 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Fonts replaced with question marks in boxes

This problem is not new. Every time I've gotten fed up with Chrome and have fled to Firefox I've had this problem... I'm talking years! Screenshots are attached. If I ju… (read more)

This problem is not new. Every time I've gotten fed up with Chrome and have fled to Firefox I've had this problem... I'm talking years! Screenshots are attached.

If I just open Gmail, fonts display correctly in my inbox. If I click on an email to open a website, or type something into a Google search, I get what's attached. I have none of these problems using Chrome, Safari, or doing a Yahoo search.

I don't know if it's a font conflict? I've cleared the cache and cookies and restarted. I've opened Firefox in Safe Mode... the issue persists. Our Mac Book Pro laptop using Firefox as the browser also does not have any issues.

I hope someone has some experience with this so I can FINALLY fix this. Thanks to anyone who can help!

Asked by vickifeldman 2 years ago

Last reply by cor-el 1 year ago

  • Archived

How do I disable that terrible, cancerous, ridiculous MegaBar that I am forced to use now with 77?

The first time I noticed the Megabar (I believe it was FF75) I absolutely hated everything about it and ruins the experience using Firefox. I am also not alone in this ma… (read more)

The first time I noticed the Megabar (I believe it was FF75) I absolutely hated everything about it and ruins the experience using Firefox. I am also not alone in this matter because as soon as the change was established, communities popped within hours to fix the problem. The old way of fixing this eyesore of an issue was the old about:config and changing around the settings then VIOLA! back to normal. Now after the update to 77, the Megabar is back and forced down everyone's throat and the old about:config is no longer the fix to this terrible experience. Literally after an hour of this trashbar being up, videos and guides popped up to try to fix it. Whole communities have been formed to hate this feature and ask Firefox to change it, or at least make it optional to go back. My question is, looking through google has only come up with the chrome.css(?) fix to this mess. Is there any way to change it back to the old url bar without having to go through the chrome.css fix or just uninstalling and reinstalling a previous Firefox or do I have to just migrate to another browser like Opera or Chromium?

Asked by Joe 2 years ago

Last reply by cor-el 1 year ago

  • Archived

What are the best ways to copy existing settings to a new profile?

Hi, I've encountered my fair share of bugs. I'm also disabled, so I need a lot of safety and accessibility fixes to use any browser. Debugging advice often involves ""saf… (read more)

Hi,

I've encountered my fair share of bugs. I'm also disabled, so I need a lot of safety and accessibility fixes to use any browser.

Debugging advice often involves ""safe" mode," which disables some safety and accessibility tools, or "refresh Firefox," or otherwise using new profiles, which require me to set up the safety and accessibility tools before I can do anything. (For example, by default Firefox uses blinking cursors, autoscroll, and smooth scrolling, all of which trigger my migraines.)

In the past I've sometimes copied specific items, or cleared out a new profile folder and copied everything from an already-set-up profile folder.

Are there better or worse ways to copy bookmarks, saved passwords, about:config settings, user css, add-ons, and add-on settings?

(The previous time I asked this, I somehow got diverted to the wrong forum.)

Asked by MarjaE 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Malwarebytes reports Firefox.exe as a trojan attempting to contact a separately reported bad IP address

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address 167.71.99.170 (https://urlhaus.abuse.ch/url/348428/), which apparently mi… (read more)

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address

167.71.99.170 (https://urlhaus.abuse.ch/url/348428/),

which apparently might be bad?

Interestingly, the above urlhaus link initially reported the hit on the IP address per a Pascal Geenens (@geenensp on twitter) who writes for a security blog at

Thanks to any and all who might be able to help!

-Log Details- Protection Event Date: 6/4/20 Protection Event Time: 4:18 PM Log File: 920f76a0-a6a0-11ea-9633-00ffc7e81200.json

-Software Information- Version: 4.1.0.56 Components Version: 1.0.920 Update Package Version: 1.0.25022 License: Premium

-System Information- OS: Windows 10 (Build 18362.836) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0

-Website Data- Category: Trojan Domain: IP Address: 167.71.99.170 Port: 443 Type: Outbound File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe


(end)

Asked by thompson.g 2 years ago

Last reply by the-edmeister 1 year ago

  • Archived

CHANGE BACK THE URL BAR

Please change back the URL bar ever since it was added a month ago or whenever it has been SO annoying. I'm about to change browsers because I cannot stand it anymore. It… (read more)

Please change back the URL bar ever since it was added a month ago or whenever it has been SO annoying. I'm about to change browsers because I cannot stand it anymore. It is visually unattractive and obnoxious looking.

Also, highlighted text in it is a blue font color with no highlight. Why is this different from every other Windows program?? It is not easy to tell that text is highlighted. It should be HIGHLIGHTED blue with a white font color.

Asked by Jadis 2 years ago

Last reply by AliceWyman 1 year ago

  • Archived

Can not watch video (Bug)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I r… (read more)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I reset, reinstall, cleared cache, removed extension to fix the problem.. but no result.

Asked by Sudipan 2 years ago

Last reply by cor-el 1 year ago

  • Archived

How Do I Change/Disable Keyboard Shortcuts?

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which… (read more)

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which I have never used on purpose and am perfectly comfortable accessing via Firefox's menubar.

I have been searching for over an hour, and every Firefox add-on that I can find to fix this problem has been removed.

Ideally, I would like to be able to configure all of my keyboard shortcuts, but practically I will settle for being able to disable Ctrl-B, Ctrl-I, and Ctrl-U.

Asked by Viktyr C Gehrig 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Multiple warnings when closing multiple tabs!

It's good to have a warning when you are about to close multiple tabs, but why does the warning have to come up about as many times as the tabs themselves? Surely one war… (read more)

It's good to have a warning when you are about to close multiple tabs, but why does the warning have to come up about as many times as the tabs themselves?

Surely one warning is enough! Any way to change that?

Thanks!

Asked by DB123 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Logged out from all website after run firefox on Windows

I have Firefox in Debian 10 and Windows 10, after about 3 days of time using Firefox in Windows, Yesterday I have used this again, And I understand when I use Firefox in … (read more)

I have Firefox in Debian 10 and Windows 10, after about 3 days of time using Firefox in Windows, Yesterday I have used this again, And I understand when I use Firefox in Windows, I will logging out from all websites in Firefox in Debian. I produced this problem before but does not understand it happen because I used Firefox in Windows last time. Looks like all cookies will erase in Debian. But I do not know why. Please note I have logged in to Firefox before and this does not happen when I logging to my Firefox account.

Asked by Amir 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lockup followed by Refresh prompt

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. … (read more)

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. I click on them, and nothing happens. Video and audio will keep playing, but I cannot select anything.

So at this point I quit it, it closes fine, and when I launch it again it prompts me to either start in safe mode or to refresh. I have to restart the PC to get it to launch Firefox normally again.

The only extension I use is uBlock origin.

Asked by zen 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

Can't enable Two-Step Authentication

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". … (read more)

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". I have tried several different authentication apps, but none work. Anyone else having this issue?

Asked by Dereck 2 years ago

Last reply by LaughingBubbba 1 year ago

  • Archived

Transfering logins/passwords

Here is my situation: I have a new pc with it's own hard drive it boots up from. I also plugged in my old hard drive from the old computer that is gone and can access fil… (read more)

Here is my situation: I have a new pc with it's own hard drive it boots up from. I also plugged in my old hard drive from the old computer that is gone and can access files from there. How do I transfer the saved logins/passwords from the old hard drive to the new hard drive? I never had a Firefox account before so doing it through that or Lockwise is a no-go. I was able to get my Bookmarks from the old hard drive over to the new hard drive but am having trouble with the logins. Any help is appreciated!

Asked by Dave 2 years ago

Last reply by Wesley Branton 2 years ago

  • Archived

firefox will not open my web page without errors

I have a website...i have to go to microsoft edge to open my web page because when I open it with firefox there are errors immediately...and every single time...any sugge… (read more)

I have a website...i have to go to microsoft edge to open my web page because when I open it with firefox there are errors immediately...and every single time...any suggestions? I've also had clients try to use my website and they are getting errors...but i open with edge and it opens fine every time....

Asked by chris244 2 years ago

Last reply by user1672371 2 years ago

  • Archived

I keep getting the message - your browser does not currently support accessing the clipboard - how do i resolve

I keep getting the message - your browser does not currently support accessing the clipboard - how do i resolve? I am trying to take a table across to word from the webpa… (read more)

I keep getting the message - your browser does not currently support accessing the clipboard - how do i resolve?

I am trying to take a table across to word from the webpage and it keeps coming up with the message in red in teh bottom right hand corner.

Asked by iain6 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox is now opening new tabs for the same URL. How do I make it stop?

bold text Firefox is now opening new tabs for the same URL. How do I make it stop? I thought it started when I added honey. So I deleted that add on. No effect. Is this s… (read more)

bold text Firefox is now opening new tabs for the same URL. How do I make it stop? I thought it started when I added honey. So I deleted that add on. No effect. Is this some new normal? Is there an add on or something to make this stop?

Asked by kore 2 years ago

Last reply by cor-el 1 year ago