Showing questions tagged: Show all questions

Sponsored shortcut for @Google despite sponsored shortcuts being disabled

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser. Today when launching my browser the first link in my shortcuts was … (read more)

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser.

Today when launching my browser the first link in my shortcuts was to @Google which I specifically do not use. I do not use google search. I do not want google search. I do not want cookies or content from google.

Why was this sponsored shortcut pushed to my browser after I disabled sponsored shortcuts?

Asked by 109238763191 5 months ago

Last reply by cor-el 5 months ago

Download prompt not working

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking. Why, and how … (read more)

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking.

Why, and how do we correct that?

Asked by ithinktfiam 5 months ago

Last reply by TechHorse 5 months ago

Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 5 months ago

Last reply by kevin275 2 months ago

Firefox not remembering cookie permissions

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I … (read more)

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I use each day.

When I visit the site I get the cookie permissions box. I click accept all cookies. No matter how many links I click I am presented with the box yet again. It doesn't happen with Chrome, Edge or Brave.

Asked by XyZed 5 months ago

Last reply by Bilal Khan 4 months ago

FIREFOX CAN'T OPEN EMBEDDED SITE

Firefox Can’t Open This Page To protect your security, vimeo.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need t… (read more)

Firefox Can’t Open This Page

To protect your security, vimeo.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. Many websites show this. How to overcome this

Asked by Dr. Anmol Godara 5 months ago

Last reply by cor-el 5 months ago

No option to pin extension to toolbar

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bit… (read more)

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

Asked by jonathan.prin 5 months ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Secure connection failed

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" m… (read more)

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" message?

I managed to load the same web page by using Chrome.

Asked by geoffrey.collinge 5 months ago

Last reply by cor-el 5 months ago

Firefox still uses too much RAM, memory leak issue has not been fixed

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptab… (read more)

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptable; even other browsers I use don't eat up a lot of RAM in a matter of seconds that ends up my PC lagging, or worse, crashing as a result. To the Firefox devs; why are you overlooking an ongoing issue that should've been easily fixed from the get-go, especially with updates that obviously have nothing to do with the memory leak issue? It's really easy to make such a popular browser not hog up memory so easily without causing so much lag, even on higher end PCs.

If the memory leak issue isn't fully resolved by greatly reducing memory usage, especially if I'm only using one or two tabs with me, I will have to consider seeking for another working browser that does not have a memory leak issue, and remove Firefox and never reinstall it altogether.

Asked by VGNerd 5 months ago

Last reply by ThePillenwerfer 5 months ago

Newsmax, a https site, keeps loosing abilty to show content

I can go to the https://www.newsmax.com website and I keep getting "Secure Connection Failed" message. I can then to to the address bar, click on the "lock" emblem (… (read more)

I can go to the https://www.newsmax.com website and I keep getting "Secure Connection Failed" message. I can then to to the address bar, click on the "lock" emblem (that is not locked) and choose "remove site data and cookies" Once I do that, and click on "Try Again" the website works. If I choose a new link from Newsmax, and choose open link, that link has a ! point in the tab, and go there and get the same message. Once I remove cookies and data that site and it's links work .... for a while. Then it is back to that same message "Secure Connection Failed"

Any thoughts on how to correct this? This does not seem to be an issue in Waterfox or Pale Moon, 2 other browsers I also have.

Vern

Asked by Vernon Jenewein 5 months ago

Last reply by Mary 5 months ago

How to disable SSL and the older TLS in Firefox?

Hi! First of all, mods, if I chose the wrong category and this had to go in "customize settings and preferences" feel free to move it :) So, for several reasons I … (read more)

Hi!

First of all, mods, if I chose the wrong category and this had to go in "customize settings and preferences" feel free to move it :)

So, for several reasons I decided to completely disable SSL and the old TLS 1.0 and 1.1. I still didn't decide if TLS 1.2 is still important or it's enough with 1.3 so for now I am leaving them both. I did this system wide, with PowerShell, following the instructions in THIS THIS article.

But then there's Firefox. I don't know if Firefox can establish SSL (or old TLS) connections despite the system "ban". But I came across THIS THIS article about how to enable TLS 1.3 in Firefox and when I went in about:config and I typed "security" I saw that there are a lot of voices with SSL and a lot more about TLS than just the security.tls.version.max mentioned in that article, so I am here to ask you what to do to be 1000% sure that all SSL and older TLS are completely disabled in Firefox, and that only TLS 1.3 is enabled.

If you have reasons to believe that disabling TLS 1.2 is not a good idea, let me know, but in THIS THIS article I've read that 1.3 is much better and it's anyway backwards compatible with 1.2 in case some server only supports 1.2, so I decided to leave only 1.3.

Thanks!

Asked by AlternativeTotal2211 5 months ago

Last reply by James 5 months ago

Search box - Can't select search engine

I am running Ubuntu 22.04 Jammy on my desktop. Problem does not appear in Windows 10. I can click the search box and the list of search engines shows. I can change the d… (read more)

I am running Ubuntu 22.04 Jammy on my desktop. Problem does not appear in Windows 10.

I can click the search box and the list of search engines shows. I can change the default search engine in settings. Mouse over highlights the selections.

Clicking on one of the choices does nothing.

I think there have been 2 updates since the problem first appeared.

PS: There also appears to be an issue with js. Some functions on websites do not work although most of the scripts do work. In particular comments on comicskingdom.com do not work and the same with comments on seattletimes.com which apparently uses the same script. Both websites work on Windows 10.

Asked by StevJensen 5 months ago

Last reply by TyDraniu 5 months ago

User.js file does not apply

I've installed firefox with pacman on Linux, and I installed arkenfox. It did not work, I tried other user.js', none worked. I've also tried wiping my entire firefox root… (read more)

I've installed firefox with pacman on Linux, and I installed arkenfox. It did not work, I tried other user.js', none worked. I've also tried wiping my entire firefox root folder, then using arkenfox, but did not work.

Asked by deateaterOG 5 months ago

Last reply by cor-el 5 months ago

Latest Update Will Not Save Passwords Even If The Setting is Check Marked

I have gone to sites that already have my stored password. The saved password is not populating. I deleted the password. When I go back to the same site, it did not ask t… (read more)

I have gone to sites that already have my stored password. The saved password is not populating. I deleted the password. When I go back to the same site, it did not ask to save my password even though the option is selected is settings. This started after the recent update.

Asked by William Babcock 5 months ago

Last reply by cor-el 5 months ago

Difficulty signing into websites

Lately I have been having trouble signing into websites, including the website I administer. When trying to put in my user name or password, I get a message saying: Somet… (read more)

Lately I have been having trouble signing into websites, including the website I administer. When trying to put in my user name or password, I get a message saying: Something's gone wrong. Please try again later." I do try later, and the same thing happens. However, I have no trouble signing into these sites on Opera.

Any assistance would be appreciated.

Thank you.

Soretta Rodack

Asked by Soretta 5 months ago

Last reply by cor-el 5 months ago

secure connection failed

i received a secure connection failed message when trying to load one of my favorite sites You say to contact the site about the message, but there is no way to bypass th… (read more)

i received a secure connection failed message when trying to load one of my favorite sites You say to contact the site about the message, but there is no way to bypass the message to contact them This logic defies all description I share no personal info with this site, its just reading material How can I get to this site?

Asked by Gerald Siss 5 months ago

Last reply by jonzn4SUSE 5 months ago

MSIX Installer

I know from visiting other forums that updates to Firefox have been released, but MSIX is not installing them - or even notifying me, much less asking if I want to instal… (read more)

I know from visiting other forums that updates to Firefox have been released, but MSIX is not installing them - or even notifying me, much less asking if I want to install them. For example, Help > About Firefox shows that I am running V.129.0; yet I'm pretty sure that V.120.0.2 has been released.

Why? What can I do to ensure that I'm running the latest release?

I've restarted Firefox to see if that would work. It did not. I haven't rebooted to see if that works; but, even if it does, that seems to be a rather drastic effort to install a new version.

????

Asked by rabbit 5 months ago

Last reply by cor-el 5 months ago

ui fonts menu and toolbars

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjus… (read more)

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjusting layout.css.devPixelsPerPx, ui.textScaleFactor, and browser.display.os-zoom-behavior to recommended valus as well as above or below values. So far, no help. Please advise.

Asked by danielstrms766 5 months ago

Last reply by cor-el 5 months ago

floating transparent block

In the last few days, a transparent rectangular panel is showing up in the upper right hand corner when I open certain websites--Washington Post, The Nation, and Talking … (read more)

In the last few days, a transparent rectangular panel is showing up in the upper right hand corner when I open certain websites--Washington Post, The Nation, and Talking Points Memo, and this morning Kanopy and the Zojirushi website. It often covers functions like login and search. I can *see* the buttons, but I can't click them through the transparent panel.

Asked by lxscheff 5 months ago

Last reply by cor-el 5 months ago

Paste works, but Copy does not

When I copy something to my clipboard I can paste it into Firefox. Into web pages and also into the URL bar. But when I copy something in Firefox, it does not go to the … (read more)

When I copy something to my clipboard I can paste it into Firefox. Into web pages and also into the URL bar.

But when I copy something in Firefox, it does not go to the clipboard. The clipboard still hast the content which was already there.

Also strange: When I cut text in a textarea, input element or the URL bar, the text is removed. But it is not sent to the clipboard. When I cut and paste, the text I get is what was previously in the clipboard.

What could be the cause? How can I debug this problem?

Asked by witek 5 months ago

Last reply by cor-el 5 months ago