Showing questions tagged: Show all questions

Firefox 145 doesn't follow the OS "hosts" file site blocking

Hi I need to block some sites through the OS Hosts file, Other browsers ( Edge, Chrome, .. ) are honoring the HOSTS file rules but Firefox bypassing them !! , I dis… (read more)

Hi

I need to block some sites through the OS Hosts file, Other browsers ( Edge, Chrome, .. ) are honoring the HOSTS file rules but Firefox bypassing them !! , I disabled the DNSOverHTTPS and all other available suggestion and options but still not honoring the hosts file !

as you can see in the attached file, the Firefox DNS Section is now blank ! but still doesn't follow the OS host file

I even made a custom policy file but still doesn't work, these are the things I disabled but still not working :

{

 "policies": {
   "DNSOverHTTPS": {
     "Enabled": false,
     "Locked": true
   },
   "Preferences": {
     "network.trr.mode": {
       "Value": 5,
       "Status": "locked"
     },
     "network.dns.native_https_query": {
       "Value": false,
       "Status": "locked"
     },
     "network.trr.uri": {
       "Value": "",
       "Status": "locked"
     },
     "network.trr.bootstrapAddress": {
       "Value": "",
       "Status": "locked"
     },
     "network.trr.exclude-etc-hosts": {
       "Value": true,
       "Status": "locked"
     },
     "network.dnsCacheEntries": {
       "Value": 0,
       "Status": "locked"
     },
     "network.dns.disableIPv6": {
       "Value": true,
       "Status": "locked"
     },
     "browser.fixup.dns_first_for_single_words": {
       "Value": true,
       "Status": "locked"
     },
     "keyword.enabled": {
       "Value": false,
       "Status": "locked"
     }
   }
 }

}

Asked by Lucas Fea 3 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Firefox deleted all my data

Hi All, My laptop got damaged this morning and now that I am logging into Firefox with my new laptop its not syncing anything. Many years of bookmarks and stuff is just … (read more)

Hi All,

My laptop got damaged this morning and now that I am logging into Firefox with my new laptop its not syncing anything. Many years of bookmarks and stuff is just gone. Is there any way to get it back?

Kind Regards

Asked by Riaan 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

When i go fullscreen it's misaligned, it's not fully fullscreen.

On the screenshots you can see my wallpaper and desktop icons peeking through. This problem had started like a month ago and it was just a one time thing, after opening t… (read more)

On the screenshots you can see my wallpaper and desktop icons peeking through. This problem had started like a month ago and it was just a one time thing, after opening the browser and getting fullscreen the 2nd it never came back until restarting the browser. Now after the updated with rounded edges everywhere, going fullscreen is always misaligned

Asked by dzdz 1 month ago

Last reply by Denys 2 weeks ago

Firefox takes too long to load websites after login

Greetings, I have a problem with Firefox taking too long to load websites after login, while Edge loads websites immediately. It happens every time I lift the laptop lid … (read more)

Greetings, I have a problem with Firefox taking too long to load websites after login, while Edge loads websites immediately. It happens every time I lift the laptop lid and login. I have restarted Windows 11 and tested the load times of Firefox and Edge a while ago by going to Google. Edge loaded Google after 5 seconds, while Firefox 3 minutes and 25 seconds. That's long. Sometimes Firefox loads a webpage 10 minutes after login.

What could be the issue here and how do I fix it? I have the following extensions and I'm sure that they do not hinder Firefox.

Asked by igor.arnautovic123 1 week ago

Last reply by jonzn4SUSE 1 week ago

Always Show The Address In The Location Bar

Firefox 145.0.1 (64 bit) - Until recently the full URL address always displayed in the Location Bar. About a month ago the full address disappeared completely and a blue … (read more)

Firefox 145.0.1 (64 bit) - Until recently the full URL address always displayed in the Location Bar. About a month ago the full address disappeared completely and a blue globe icon at the end had to be clicked to display the full address.

I have changed "browser.urlbar.trimURLs" to false per https://support.mozilla.org/en-US/questions/1493782#answer-1712662. Now when I do a new search the full URLs still do not display. I still have to click the blue globe. But if I click on any of the search result pages the full URLs display. How can I fix this?

Asked by 2doxiedad 3 weeks ago

Last reply by Shuttitt Uppitt 2 weeks ago

Discover website login isse

Just recently I am no longer able to login to the discover.com site in private mode. It still works in regular mode. I'm using this on a desktop, not the discover app. … (read more)

Just recently I am no longer able to login to the discover.com site in private mode. It still works in regular mode. I'm using this on a desktop, not the discover app. I spoke to their tech support and tried to do a login while on the phone. They told me nothing was coming through on their end. So, what changed and how can I fix it please?

Asked by punbrain 1 week ago

Last reply by jonzn4SUSE 1 week ago

Windows 11 maximized window leaves a gap at the top

recently Firefox has started leaving a small gap at the top of the window with the desktop background (the light blue in the screenshot) is visible when the window is max… (read more)

recently Firefox has started leaving a small gap at the top of the window with the desktop background (the light blue in the screenshot) is visible when the window is maximized.

This issue doesn't occur with any other program and occurs in troubleshoot mode.

Asked by Tokkitsune 4 weeks ago

Last reply by Denys 2 weeks ago

Login @ California EDD

Hi You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla … (read more)

Hi

You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla never contacted California EDD & for the last two weeks people, myself included haven't been able to login. She told me to use Chrome or Microsoft Edge, both of which I absolutely HATE to use. Well guess what I was able to login using Microsoft Edge.

Here's the steps Login They send you a 6 digit text code. You enter the code Then you get a pop up message that something went wrong & call the 833 - 876 - 9333 for the IT dept. Which only takes about 20+ trys to get someone.

PLEASE CORRECT THIS SITUATION!!!!

Asked by Surfnbrad2004 1 week ago

Last reply by Denys 5 days ago

Firefox.exe suspicious file

Today as I got to work (Windows 11 machine), I had a suspicious Firefox.exe file on my Desktop, it was not a shortcut, but exe file. I did a little investigation and rese… (read more)

Today as I got to work (Windows 11 machine), I had a suspicious Firefox.exe file on my Desktop, it was not a shortcut, but exe file. I did a little investigation and research, and I noticed some difference from Program Files exe file and Firefox.exe on my Desktop:

C:\Program Files\Mozilla Firefox\firefox.exe

Size: 695424 bytes SHA-256 hash: EEB242895F8ED48B43EAAA9ECA06C6DDE54425F8AE0E16200D2D46F839B9A540 File version: 145.0.0.327 Copyright: ©Firefox and Mozilla Developers Date modified: 16.11.2025 12:35 Original filename: firefox.exe Digital Signature: Mozilla Corporation

and Firefox.exe that appeared on Desktop

C:\Users\User\Desktop\Firefox.exe

Size: 389248 bytes SHA-256 hash: E8DA5735FE1B5E92BA3636B8D17B5BEC0EA521DB6A8B5A52177FF3E8B2F60710 File version: 145.0.0.327 Copyright: Licence: MPL 2 Date modified: 16.11.2025 12:35 Original filename: desktop-launcher.exe Digital Signature: Mozilla Corporation

I scanned both files in VirusTotal, and they both seems clean and legit

I uploaded both files to:

https://drive.google.com/file/d/1kALgQbfhIpHqs1pN6dmTdF71nm10LlD-/view?usp=sharing

Can somebody assure me that both files are OK, and can somebody explain to me why Firefox.exe appeared on my Desktop, and why is there difference between two files in size, Copyright info, and original filename ?

Asked by bojan.admin 3 weeks ago

Last reply by TyDraniu 3 weeks ago

mailto for AOL email

The mailto option for AOL Mail does not produce the correct URL -- it simply opens AOL email but does not create a new mail with the subject link I wish to send like othe… (read more)

The mailto option for AOL Mail does not produce the correct URL -- it simply opens AOL email but does not create a new mail with the subject link I wish to send like other mail programs. Can this be sent to support to correct please?

Note that I have tried to correct the URL command but have been blocked at all suggest modification points.

Asked by toddrpeters 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Too slow to download by firefox with LAN

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it … (read more)

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it downloads almost instantly. Please help resolve this issue.

Asked by 6479887 1 week ago

Last reply by jonzn4SUSE 1 week ago

Get rid of user profile pop-up

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere abo… (read more)

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.

Asked by bjamsden 1 week ago

Last reply by casper.miller81 5 days ago

right click popup box

Hi, I unchecked something in my settings and I don't know what I did to cause when I right click to copy something there is no copy and a lot of the rest of the options a… (read more)

Hi, I unchecked something in my settings and I don't know what I did to cause when I right click to copy something there is no copy and a lot of the rest of the options are no longer there as well. Can you tell me what to do to repair this? It doesn't give me the option to take a screen shot either or I would show you what's left in that popup box. It only give me "Ask an AI chatbot" and the "translate".

Have a nice day, Tom

Asked by TomM60 3 weeks ago

Last reply by Denys 3 weeks ago

bd_config.cfg in Firefox

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking… (read more)

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking anything about it and when back online again and it popped up again in fact everytime i did this it popped up no matter what i did and went online.

It has something to do with BitDefender i figured out uninstalled bit defender re installed it no luck

Refreshed\Reset Firefox with no luck either.

Asked by L C 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago