Showing questions tagged: Show all questions
  • Archived

Your browser did something unexpected. Please try again. If the error continues, try disabling all browser extensions.

Hi I am trying to visit a website but It is showing an error I am not sure why The website says that Your browser did something unexpected. Please try again. If the err… (read more)

Hi I am trying to visit a website but It is showing an error I am not sure why The website says that

Your browser did something unexpected. Please try again. If the error continues, try disabling all browser extensions.

Is there any browser issue because I am not using any extensions or ad blockers?

Asked by allhddcoumputer 1 year ago

Last reply by cor-el 1 year ago

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 2 months ago

Last reply by cor-el 2 months ago

  • Archived

How do I clear Cookies and other junk from Firefox please?

How do I clear Cookies and other junk from Firefox please? Sorry I am clueless with all this technology, a technosaur. I am 73 yrs old, never studied computers, maybe one… (read more)

How do I clear Cookies and other junk from Firefox please? Sorry I am clueless with all this technology, a technosaur. I am 73 yrs old, never studied computers, maybe one day I'll find time, between fighting other battles with baddies...

Asked by RuthWERB 10 months ago

Last reply by lazizakhmedov1014 10 months ago

  • Archived

AdBlock

Is AdBlock part of your system? I inquired about their ad and declined. Since then they have become an absolute "PEST" popping up in every thing I do. Your logo appears … (read more)

Is AdBlock part of your system? I inquired about their ad and declined. Since then they have become an absolute "PEST" popping up in every thing I do. Your logo appears in their Ad.

Asked by hardaval 11 months ago

Last reply by cor-el 11 months ago

Cookies on allowed websites

Hi there, I have configured Firefox to remove cookies after closing it. At the same time, I have added some webs that I usually use as exceptions, allowing to remember co… (read more)

Hi there, I have configured Firefox to remove cookies after closing it. At the same time, I have added some webs that I usually use as exceptions, allowing to remember cookies in those. However, I have the following question: if I reject all cookies except for the mandatories ones in a website that I added to my "remember list", does that mean that future entrances in that web will be with only essential cookies?

As an example, if I mark https://www.bbc.com/ as cookies, and the first time I enter I reject all non-essential cookies, next times I enter in the bbc will I be navigating with only the cookies I accepted on this first entrance? Or allowing a site automatically accepts all cookies?

Thank you very much on advanced.

Asked by rdemedrano 4 months ago

Last reply by zeroknight 4 months ago

  • Archived

Restore deleted browsing history

I haven't deleted my browsing history since 2021 September, but I wish to restore browsing history from 2021Jan-2021Sep for some reasons. I am using mac, latest version … (read more)

I haven't deleted my browsing history since 2021 September, but I wish to restore browsing history from 2021Jan-2021Sep for some reasons.

I am using mac, latest version of macOS and latest version of firefox. I have read some similar articles (https://support.mozilla.org/fy-NL/questions/1290163) but it doesn't help. It says I need to go through "Start" > "Search" > "Tools" > "Folder Options." . I cannot find folder options, and I cannot find index.dat inside my mac. What can I do ? Any help is appreciated.

Asked by theisland1229 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cookie and history deletion options/mechanism

I want to: - Delete cookies, logins and cache of all not specifically allowed websites when closing the browser - Automatically delete the browser history of anything tha… (read more)

I want to: - Delete cookies, logins and cache of all not specifically allowed websites when closing the browser - Automatically delete the browser history of anything thats older than 'n' days or entries - Preferably do this without having to use an addon

I have set places.history.expiration.max_pages, however even on a really low value it does not seem to delete any older items from the history.

For deleting cookies and cache I have a problem understanding how the 2 sections in the settings interact (Cookies and Site Data and History) and how I would manage to delete everything except the whitelisted cookies.

Asked by booklordofthedings 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox disabling or refusing to accept cookies

website for example like VK - https://vk.com i can't never sign in/log in.. it keeps telling me The page isn’t redirecting properly An error occurred during a connection… (read more)

website for example like VK - https://vk.com i can't never sign in/log in.. it keeps telling me The page isn’t redirecting properly An error occurred during a connection to login.vk.ru.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

i tried to - delete cookies - delete history - add exception (vk.ru/vk.com) to Cookies and Site Data - private Mode - disable HTTPS-Only Mode - reinstall firefox but still like some other website the same problem.... plz help these websites work fine -- by using other Browsers i can login

Asked by Mostafa Zayed 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Clearing cookies/cache data continuously for one domain/website

How to continuously reset history cookies/cache for one website. Is there a way to continuously clear cookies and cache data for one domain or website? Or reworded, a w… (read more)

How to continuously reset history cookies/cache for one website.

Is there a way to continuously clear cookies and cache data for one domain or website? Or reworded, a way to not record cookies or cache data for one domain or website?

I have managed to find the article to clear cookies and cache data for the domain but have not been able to find out how to do this continuously without having to go into the settings each time to clear this history.

Kind regards

Asked by alexandrajspence 6 months ago

Last reply by Terry 6 months ago

authentication cookie missing for <1% of firefox users

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%). When doing oauth2 authorization, after generatio… (read more)

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%).

When doing oauth2 authorization, after generation of the authentication token we redirect to another platform but we are detecting that for a small percentage of Firefox the cookie (my_auth_cookie) with the auth token is not present.



GET: https://www.mywebsite.com/application/login Response:

new location https://www.mywebsite.com/otherapplication/redirect


set-cookie: my_auth_cookie expires=Mon, 04 Dec 2023 13:49:15 GMT; domain=.mywebsite.com; path=/; secure; samesite=lax; httponly


      2. GET https://www.mywebsite.com/otherapplication/redirect
          Set-cookie: mycookie: value
          Host: www.mywebsite.com


In cookie tab I see my_auth_cookie (value: xxxx, domain: .mywebsite.com, expires: Mon, 04 Dec 2023 13:49:15 GMT, httponly: checked, secure: checked,SameSite: Lax, partitionkey: empty, Priority: medium



I’ve tried to replicate but without success (with multiple extensions, including multi-account containers), with multiple configurations of Total Cookie Protection.

Again, this only seems to be happening to a very limited number of firefox users but for these, it happens 100% of the time. We see it occurring for versions 119 and 120 but now and then for older versions.

Feedback reports no extensions&addons.


Any ideas on what we could be dealing with? Any help would be greatly appreciated.

Asked by Wilga Cha 3 months ago

Last reply by zeroknight 3 months ago

  • Archived

Firefox keeps logging me out of chatgpt and chatgpt alone whenever i close its tab

I've tried other browsers (e.g. brave) and it works fine there. I can close the tab, close the browser, reopen it and I'll still be logged into chatgpt but not with firef… (read more)

I've tried other browsers (e.g. brave) and it works fine there. I can close the tab, close the browser, reopen it and I'll still be logged into chatgpt but not with firefox

I've tried clearing cookies, settings them to always be allowed, re-enabling web-rtc, disabling enchanced protection, nothing works. IF i close the active tab with chatgpt even momentarily i will always have to re-log in again when i reopen it

Asked by drakyry 7 months ago

Last reply by zeroknight 3 months ago

  • Archived

Cookies DEFAULT

How do I set Cookies to DEFAULT to 'Allow for Session' When 'Use Default' box is Checked. I would like ALL Website cookies to be set to 'Allow for Session' THEN if I have… (read more)

How do I set Cookies to DEFAULT to 'Allow for Session' When 'Use Default' box is Checked. I would like ALL Website cookies to be set to 'Allow for Session' THEN if I have a Site that I want Cookies set to 'Allow' I would set just that particular Site.

Asked by roydwms 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Disable Private Mode temporarily

I AM NOT TECH SAVVY, SO PLEASE RESPOND IN APPORPIATE LANGUARE  :-) I HAVE AVG ON MY SAMSUNG ADROID MOBILE FOR INTERNET SECURITY. I AM IN NEED OF RENEWAL. WHEN I CLIC… (read more)

I AM NOT TECH SAVVY, SO PLEASE RESPOND IN APPORPIATE LANGUARE  :-) I HAVE AVG ON MY SAMSUNG ADROID MOBILE FOR INTERNET SECURITY. I AM IN NEED OF RENEWAL. WHEN I CLICK TO DO SO, I AM STOPPED WITH THE FOLLOWING MSG:

PRIVATE BROWSING MODE NOT SUPPORTED ON THIS WEBSITE AS COOKIES ARE REQUIRE FOR YOUR PURCHASE. PLEASE TRY AGAIN AFTER TURNING PRIVATE BROWSING MODE OFF AND ENSURE COOKIES ARE ENABLED IN ORDER TO SHOW THE CONTENT OF THE SIRE CORRECTLY.

AFTER SEARCHING ON MY PC FOR INSTRUCTION ON HOW TO DO THIS, I AM UNABLE TO FIND AN ANSWER. I ONLY WISH TO DISABLE PRIVATE MODE TEMPORARILY. CAN IT BE "TURNED OFF AND ON" ? HOW ?

THANK YOU FOR YOUR ASSISTANCE.

Asked by jentpt63 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cookie blocking

Since last upgrade Firefox seems unable to access any wordpress sites. Always says to enable cookies. I've done that but still not possible access. Is Firefox now beco… (read more)

Since last upgrade Firefox seems unable to access any wordpress sites.

Always says to enable cookies. I've done that but still not possible access.

Is Firefox now becoming so "secure" it is useless?

There are more and more web sites where Firefox just is no longer a viable browser.

There is no clear "ENABLE" cookies option to resolve this just pages on explanations about safety yada yada yada.

I just want a button that says ENABLE COOKIES so I don't have to constantly seek answers to use this browser on a particular web site.

As much as I hate Chrome I am finding it more useful now than FireFox

Asked by pck24 6 months ago

Last reply by jonzn4SUSE 1 month ago