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This network is blocked due to unaddressed abuse complaints about malicious behavior.

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page This network is blocked due to unaddressed abus… (read more)

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

Asked by thdegroote18 3 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

RELAY Premium

When I try to access my premium relay dashboard, I am taken to the free option and asked if I want to upgrade to premium..... I have been a premium customer for 2 yeras?… (read more)

When I try to access my premium relay dashboard, I am taken to the free option and asked if I want to upgrade to premium..... I have been a premium customer for 2 yeras? Can you help/advise please? Tim

Asked by timawmack1 3 days ago

Last reply by Paul 3 days ago

Convert pdf to word

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it. … (read more)

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it.

Asked by mchasehq1 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

"Your browser is being managed by your organisation" (Der Browser wird durch Ihre Organisation verwaltet)

On my Laptop I always get the Message "Der Browser wird durch Ihre Organisation verwaltet" (No. 1). To change this I should go to HKEY_LOCAL_MACHINE via REGEDIT. Then to … (read more)

On my Laptop I always get the Message "Der Browser wird durch Ihre Organisation verwaltet" (No. 1). To change this I should go to HKEY_LOCAL_MACHINE via REGEDIT. Then to SOFTWARE / POLICIES / ???. There should be an entry MOZILLA or FIREFOX. I dont have this (No. 2). So I should go to FIREFOX "about:config" and there I should change "security.enterprise_roots.enabled" from "true" to "false". But it is (the ONLY) setting, which is locked (No. 3).

So I do not know, how I can remove this "Your browser is being managed by your organisation".

Can you help me?? I am my own organisation....

Asked by dieter_wiese 3 days ago

Last reply by cor-el 3 days ago

When I Clear My History, My Logins do Not Clear.

When I clear my history, my accounts autofill email information. I check all the boxes including "Active logins" and "Form and search history". My emails and usernames an… (read more)

When I clear my history, my accounts autofill email information. I check all the boxes including "Active logins" and "Form and search history". My emails and usernames and passwords still autofill on every website. Please help.

Asked by Hugh G. Rection 4 days ago

Last reply by cor-el 4 days ago

Messages not showing

In a sub folder, no messages show, but, above where they should be (above the column titles), it tells me there are 2 messages. How do I get to see them and stop this eve… (read more)

In a sub folder, no messages show, but, above where they should be (above the column titles), it tells me there are 2 messages. How do I get to see them and stop this ever happening again?

Asked by agnarjohanson 5 days ago

Last reply by jonzn4SUSE 5 days ago

Loading home page jumps to bottom

My client's website is loading incorrectly on Firefox. When the homepage loads, it jumps down to the contact form at the bottom. This doesn't occur on other browsers. … (read more)

My client's website is loading incorrectly on Firefox. When the homepage loads, it jumps down to the contact form at the bottom. This doesn't occur on other browsers.

Asked by heklawiter 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

The Firefox browser screen freezes when attempting to copy via right-click in PowerPoint web.

--> While using Right-click copy to copy a content in OWA PowerPoint is freezing the entire web screen. --> We are seeing this issue with Linux, MAC and Windows as … (read more)

--> While using Right-click copy to copy a content in OWA PowerPoint is freezing the entire web screen. --> We are seeing this issue with Linux, MAC and Windows as well with the Firefox version of 122.0 and 123.0 updates. --> As a workaround we were able to copy the contents using the keyboard shortcut but would like to get the support for the issue with right-click copy. --> This issue has been observed across our ARM environment.

Please let us know if there is any fix for this issue.

Asked by kaviya.nandagopal 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

How to find blocklist

I accidentally blocklisted Tumblr - and the popup says to go to options, but when I look, there is nowhere for me to remove Tumblr from the blocklist nor can I find the b… (read more)

I accidentally blocklisted Tumblr - and the popup says to go to options, but when I look, there is nowhere for me to remove Tumblr from the blocklist nor can I find the blocklist itself.

Asked by Mardenlily 5 days ago

Last reply by cor-el 5 days ago

Firefox crashes

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI… (read more)

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI the same issue is not experienced in other browsers like brave for instance . I hope you provide attention to this problem and solve this issue as soon as possible and as I mostly use firefox to browse and use its dev tools.

Asked by aftab98856 2 months ago

Last reply by cor-el 5 days ago

Outlook webmail not working properly.

Outlook webmail stops frequently with this message, "Something went wrong and we can't sign you in right now Please try again later. The Microsoft account login server ha… (read more)

Outlook webmail stops frequently with this message, "Something went wrong and we can't sign you in right now Please try again later. The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again."

Asked by Roger Wortley 5 days ago

Last reply by jonzn4SUSE 5 days ago

Firefox crashing constantly in QuickBooks online

I am a bookkeeper and use QuickBooks Online (QBO)(AUS version) as my preferred accounting program, Intuit recommends using Chrome, but I had problems with that too, in th… (read more)

I am a bookkeeper and use QuickBooks Online (QBO)(AUS version) as my preferred accounting program, Intuit recommends using Chrome, but I had problems with that too, in that it has fields in QBO that will not work, I have switched to Firefox because it handles the 'black' look and the columns within the ledgers are more stable, however Firefox is constantly crashing it can recover most times to where I was, but it is most infuriating. Question is, is this a known problem and can it be fixed by changing the settings? Geoff Woodford

Asked by Geoffrey 5 days ago

Last reply by TyDraniu 5 days ago

YouTube videos that are too bright

I have a problem on YouTube where videos are too bright, but when i click for example to save that video to watch later it has normally saturated colors. And I'm using wi… (read more)

I have a problem on YouTube where videos are too bright, but when i click for example to save that video to watch later it has normally saturated colors. And I'm using windows. On photo example1 video is too bright, but on example2 it is normal. thanks for help

Asked by bartekarchacki8 4 months ago

Last reply by Bic 6 days ago

One drive

I want everything on my drive only. Not on cloud thru One Drive. I have tried searching but everything I find in incorrect. For example PC settings one drive etc. I can't… (read more)

I want everything on my drive only. Not on cloud thru One Drive. I have tried searching but everything I find in incorrect. For example PC settings one drive etc. I can't find anything that is correct for instructions. I don't even see anything that says as a one drive option. My next question is then what happens to everything that has one drive in the path where do they go? I don't want my local information saved anywhere other than my computer not a cloud somewhere. Is this something you can direct me to where I can solve this? Thanks

Asked by violets1040 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Tab to Amazon search broken

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see imag… (read more)

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see image). How do I fix this?

Asked by LongDuck 1 week ago

Last reply by cor-el 6 days ago

Changing location of bookmarks

I'm trying Firefox again after many years in the Edgy wilderness. In Firefox in Windows, you used to be able to specify where your bookmarks were located. I store all m… (read more)

I'm trying Firefox again after many years in the Edgy wilderness. In Firefox in Windows, you used to be able to specify where your bookmarks were located. I store all my files (documents, spreadsheets, etc) in a complex structure on my C drive and, ideally, I should be able to store my Firefox bookmarks in the same structure. It just doesn't make sense to store the bookmarks in a separate location. I'm pretty sure you used to be able to do this by specifying the root of the bookmarks structure as c:/Documents, but I can't see how to do it in the current version.

Asked by DaleLaceyNZ 6 days ago

Last reply by cor-el 6 days ago

Firefox not remembering sign in

I recently purchased a new laptop and am now using Windows 11 instead of 10. Every time (2 months now) I sign into my online banking, I am required to do 2 step authentic… (read more)

I recently purchased a new laptop and am now using Windows 11 instead of 10. Every time (2 months now) I sign into my online banking, I am required to do 2 step authentication as I get a message from Firefox saying I am signing in from a new device. I tried signing in from Microsoft Edge and after getting the 2 step authentication the first time, it recognized the device the 2nd time. I also deleted all the cookies and cache and that did not resolve the issue either. It's apparent it's an issue with Firefox. Any suggestions? Thank you.

Asked by cwoodwilson 1 week ago

Last reply by zeroknight 6 days ago