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  • Archived

When importing data from Chrome to Firefox, why am I NOT given the option to import my passwords?

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screen… (read more)

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screenshot that is identical to the one I've included, except for they also have a box you can check to import passwords. I successfully imported my cookies, browsing history, and bookmarks, but there was no passwords box for me to check and I haven't been able to import my passwords. Why is it that option not showing up for me?

Asked by jjj123 2 years ago

Last reply by McCoy 2 years ago

  • Archived

Google Meet audio not working

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a differ… (read more)

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a different browser so it's not my computer/mic. I've cleared my cookies/cache and disabled adblock, which is about where my know how ends. Any help would be much appreciated; I use Meet a lot for a side job and I haven't been able to search my way into a solution. I'm on Mac Catalina with FF 71.

Asked by Ladybug12 2 years ago

Last reply by eileen milla 1 year ago

  • Archived

Apparently, Firefox 71 for Mac no longer allows tabs be dragged within a browser window to reposition them. Is there a way to fix this? Am I missing a setting?

Formerly, one could reorder tabs in a Firefox browser window by clicking and dragging. One could also click and hold a tab and move it to create a new window or take a ta… (read more)

Formerly, one could reorder tabs in a Firefox browser window by clicking and dragging. One could also click and hold a tab and move it to create a new window or take a tab from one window, click and drag it to another window. I am no longer able to do this on my Mac laptop, after updating to Firefox 71. I can't seem to find a special setting in Firefox 71. Is there one or a way to allow tab movement? Or do I need to revert to the previous version of Firefox?

Asked by sshopkow 2 years ago

Last reply by Ankit Kumar 1 year ago

  • Archived

How to find the folder containing a bookmark

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari the… (read more)

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari there an optional column for folder and you can then right-click and get an option to open the folder.

Is there a way to do this in Firefox?

-louie

Asked by Louie S 2 years ago

Last reply by eberger5 1 year ago

  • Archived

shortcut for switching browser windows?

Hello, I urgently ;-) need a shortcut to switch between open browser windows. It seems to be one of the basic ones, but is nowhere to be found. Solutions using Tilde do n… (read more)

Hello,

I urgently ;-) need a shortcut to switch between open browser windows. It seems to be one of the basic ones, but is nowhere to be found.

Solutions using Tilde do not work for me becuse it's not available on my Apple keyboard.

Why not use Command +< or Command + > respectively, like many other apps do?

And why not at least let me configure that in a simple fashion myself???

Thanks for any solution!

Asked by 200cm 2 years ago

Last reply by artist3 1 year ago

  • Archived

warn on quit

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to ac… (read more)

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to accidentally do. Is there a way to keep this from happening? A simple "Are you sure" confirmation dialog would be great, or I really like the Chrome "hold command-Q" to exit feature. This seemingly simple function is proving extremely difficult to accomplish.

Yes, I'm aware of session restore, but (1) It does not preserve my window arrangement. I use multiple desktops for various tasks, and they each have related browser windows. (2) I need to see webpages exactly as they were when I opened them. Sessions expire, dynamic pages are refreshed, content is removed etc. That is all lost.

I do not want to disable session restore completely. It can still be useful. But, I do not want to trigger session restore automatically every time. Manual activation is ideal.

regarding: "browser.tabs.warnOnClose" I do not want a warning for closing multiple tabs. I often have many windows open and that warning gets annoying. It also doesn't prevent me from accidentally quitting when I only have one tab open.

I tried setting browser.warnOnQuit to true, but it's ignored.

I simply want a confirmation when I use the keyboard shortcut to QUIT. That's it. No side effects. Can Firefox do this?

Asked by MountainManJoe 2 years ago

Last reply by cor-el 9 months ago

  • Archived

folders don't work in Bookmarks toolbar

I have several folders set up in the Bookmarks Toolbar folder, so they display nicely on the toolbar. However lately they stopped working - if I click it once after star… (read more)

I have several folders set up in the Bookmarks Toolbar folder, so they display nicely on the toolbar. However lately they stopped working - if I click it once after starting Firefox, it'll open. But if I try to click a second time, it no longer opens, and just remains in a "highlighted" state. Any reason why it's happening? In the screenshot you can see what it looks like after the "Current" folder is clicked.

The folders are accessible fine if I go to Bookmarks menu item and navigate from there.

Asked by Bing 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

spacebar doesn't work

when I type in the comment section of one particular site my spacebar won't work as I type. All of the words run together. I have to go back and separate them manually.… (read more)

when I type in the comment section of one particular site my spacebar won't work as I type. All of the words run together. I have to go back and separate them manually.

Asked by hbroy04 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Problem loading page-This problem can sometimes be caused by disabling or refusing to accept cookies.

I have been trying to log into facebook and I keep receiving this message (Problem loading page-This problem can sometimes be caused by disabling or refusing to accept co… (read more)

I have been trying to log into facebook and I keep receiving this message (Problem loading page-This problem can sometimes be caused by disabling or refusing to accept cookies.). It happened a couple of times, I checked the privacy setting, I tried to delete "recent history" , then clear all cookies and manage privacy setting and it worked but after a couple of days there we go again. It has been a nightmare frankly, I do not know what else to do. Please help!

Asked by maighoussub 1 year ago

Last reply by Shashank Shekhar 1 year ago

  • Archived

lost bookmarks

I rebooted my computer and all my bookmarks disappeared. I looked for instructions on line but they don't apply to my computer. It says to click on library then bookmarks… (read more)

I rebooted my computer and all my bookmarks disappeared. I looked for instructions on line but they don't apply to my computer. It says to click on library then bookmarks then restore . I do not have those options. there is no restore button. Why don't they fix this problem. I have wasted an hour and still don't have my book marks back. I have logged in twice.

Asked by jim1951 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

firefox-wordpress ads

help! images wont show up in preview in Wordpress in firefox but will show up in opera and safari, these are HTML images from amazon was working before certain blockers w… (read more)

help! images wont show up in preview in Wordpress in firefox but will show up in opera and safari, these are HTML images from amazon was working before certain blockers were but in as extensions

Asked by supermexbg 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Bookmark Historic

Hi, I am very annoyed. All my past bookmarks have been deleted since Firefox reinstall itself. Is there any thing to recover them? (I have just created my account to ask … (read more)

Hi,

I am very annoyed. All my past bookmarks have been deleted since Firefox reinstall itself. Is there any thing to recover them? (I have just created my account to ask this question)

Thanks!

  • Archived

"Unsupported Version of Firefox"

I have updated FF every time a new version comes out. I'm on FF 76.0.1 for MacOS. Several websites "warn" me that I'm on an unsupported version of FF, and to update to th… (read more)

I have updated FF every time a new version comes out. I'm on FF 76.0.1 for MacOS.

Several websites "warn" me that I'm on an unsupported version of FF, and to update to the newest version. Some sites won't even let me continue, but only give me the option to close the tab, or go to the Mozilla site to download the newest version.

I've seen the response to a Windows user with the similar problem, and have gone through all the steps of checking general.useragent.compatMode.firefox and it's set to "false" and none of the settings needed to be changed. I also checked the privacy.resistFingerprinting and it is set to "false".

I'm tired of websites thinking I'm using FF 56, when I'm using FF 76.0.1!! MacBook Pro mid-2014, OSX 10.14.6 Mojave, 16 GB RAM DDR3, 2.8GHz Intel Core i7, Firefox 76.0.1 (64-bit).

Installed plugins include Shockwave Flash as noted, but there are a few websites I use for work that stubbornly still require Flash :(


Help????

Asked by CZ 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox locks up. Cannot Force Quit

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this pro… (read more)

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this problem until I updated four days ago. I have to run 32-bit because of other applications.

Asked by mhougland 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Feedback: User Experience on Firefox lacks "basic" features in respect to other Browsers.

Hi, I would like to address the following feedback to Designers, User Experience Experts, and Developers of Firefox. I am creating this post to mention something very imp… (read more)

Hi,

I would like to address the following feedback to Designers, User Experience Experts, and Developers of Firefox.

I am creating this post to mention something very important about the usuability of Firefox and that people look for in choosing their browsers. Although "just" usability aspects, I think they cannot be overlooked in order to make Firefox the go-to choice of more users.

There are a four (relatilvely) small features that Firefox lacks in respect to Chrome and other major browsers, and a number of people miss them so much that end up using other browsers. Namely:

1) There is no "Type Address + Tab" functionality when typing a URL of a website in the address bar and then pressing Tab so as to directly type the search that a user wants to look for once landing on the given website (this is a famous Chrome feature).

2) a CTRL + F search for a word in a web page does not highlight all words in a page, but only the current one is found (one needs to click enter to find the next one but it does not work like in Chrome or Safari which they highlight ALL instances of the searched text)

3) a laptop trackpad's pinch in/out with two fingers does not allow the zoom of a web page (third party plug ins fail at doing this task properly).

4) ALL other browsers open an incognito window with CTRL + SHIT + N. Why does Firefox does it differenly with CTRL + SHIT + P? This creates confusion for the average browser user.


I think having an attention to detail for such feature is really important. It would increase Firefox's userbase. Although a person choosing Firefox is making an important, usually conscious decision, about privacy, usuability plays an essential role for an average internet user.

Asked by fed9 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago