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Firefox 102&103 in Ubuntu 22.04 STOPs frequently. Need to restart Firefox!

Firefox just locks up. The mouse cursor can be used to resize the window, but is otherwise unresponsive, except to to minimize, maximize or close the window. If I click m… (read more)

Firefox just locks up. The mouse cursor can be used to resize the window, but is otherwise unresponsive, except to to minimize, maximize or close the window. If I click minimize and then restore the window, Firefox will have executed the last mouse-click before minimizing. This happens after five minutes or so after starting Firefox, whether I have only 4 or 5 tabs open, or a whole pile of tabs. All I can do is click X in top RHS, and then restart Firefox. Then click the "recently closed tabs" to get back to where I was. I have tried clearing the cache and (most of) the cookies. As well I did a complete refresh of Firefox, and disabled all the add-ons, but the problem is still there Running on a (old) Lenovo Thinkpad E545 with 16GB, Ubuntu in a SSD using a 50 GB partn with 30GB free. This problem occurs only in Firefox- all other apps continue to run!

Asked by aqk 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 3 months ago

Last reply by ashleedawg 1 week ago

Developer Edition Crashing

As of 16 August Firefox Development Edition continually crashes. Firefox standard is fine. Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download a… (read more)

As of 16 August Firefox Development Edition continually crashes.

Firefox standard is fine.

Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download and reinstall (4 times) 4. Chkdsk /r with restart then uninstall and reinstall 5. Open in troubleshoot mode 6. Tried incognito window 7. Tried disabling AV (Eset)

No change other than when the crash happens. Initially it would require opening a few tabs and browsing - now it crashes on startup.

Given that no other applications are behaving adversely, that Firefox standard works, that this was working find until 12 hours ago - my suspicion is it is something to do with the Developer edition.

Any other suggestions welcome.

Asked by julian11 1 day ago

Last reply by Paul 1 day ago

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I h… (read more)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Asked by chestersy.0315 4 days ago

Last reply by Joshua Xiong 1 day ago

Applications have been blocked from accessing graphics hardware

Ever since the last Firefox update, the app has been crashing and giving me this message: "Applications have been blocked from accessing graphics hardware". Anybody know … (read more)

Ever since the last Firefox update, the app has been crashing and giving me this message: "Applications have been blocked from accessing graphics hardware". Anybody know what is causing this?

Asked by robadelman10 1 week ago

Last reply by RobertJ 1 week ago

Printing Problem: Print preview looks fine. Image not scaled when printed

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit. Text prints just fine but images (barcodes, etc) that need to be… (read more)

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit.

Text prints just fine but images (barcodes, etc) that need to be scaled down do not do so causing them to be truncated on the page.

I have cleared print settings and tried two different printers to no avail. The documents/images print correctly from Chrome. I have tried using the system dialog to print but this also does not correct the issue.

Any help is greatly appreciated as I currently cannot use Firefox for the essential daily task of printing packing slip / mailing labels.

Asked by gschertz 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Yahoo mail on laptop

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments… (read more)

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments, delete, move, star, or anything. I've reloaded yahoo, created a new password and signed back in, closed Firefox and opened back up, restarted my laptop and opened back up, cleared cache - NOTHING WORKS. It works just fine on Chrome and my phone. I noticed that yahoo mail url is the only one that has a cross site cookie symbol. But when I take it out, it still doesn't work. I am beyond annoyed.

Asked by medieval_lady1 1 month ago

Last reply by jonzn4SUSE 1 month ago

Firefox crashing after RDP

Hi, When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.… (read more)

Hi,

When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.

Thanks.

Asked by sfk 1 month ago

Last reply by chorney.di 5 days ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 1 month ago

Last reply by nof_j 2 days ago

crashing all the time as well as tab crashed

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I de… (read more)

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I deleted all Firefox folders in Program manager and used account hidden files. Then reinstalled and it still crashed repeatedly.

Asked by allenshe 3 months ago

Last reply by FredMcD 2 months ago

"Send Page/Tab to Device" no more available?

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to… (read more)

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to at least 88.0.1. Where did they go?

The attached screen shots are: - Right Click Menu on Page -- 88.0.1 - Right Click Menu on Tab -- 88.0.1 - Right Click Menu on Page -- 99.0 - Right Click Menu on Tab -- 99.0

Asked by g_mich 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox causes my news feed on facebook to scroll by its self

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a mo… (read more)

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a month now 8-16-22

Asked by crapjunkmail 1 day ago

Last reply by Terry 20 hours ago

I can't get my FF Dev Edition to open without crashing

Please help, I rely heavily on FF Dev Edition for my job. I'm a web dev. I've tried starting in Troubleshoot mode, still crashes... I've tried the Refresh FF option, st… (read more)

Please help,

I rely heavily on FF Dev Edition for my job. I'm a web dev.

I've tried starting in Troubleshoot mode, still crashes... I've tried the Refresh FF option, still crashes... I've tried manually installing all over again, still crashes...

Please help. I looked at the crashes tab but don't know what to make of it. The crash ID from my last crash is:

BDEC3386-ECDF-4B5B-824B-6AC9CD19C6F7

Let me know if you need anything else - thanks in advance! John

Asked by John Schulz 1 day ago

Last reply by Paul 1 day ago

Firefox Developer Edition crashes on startup, even in troubleshooting mode

I tried a clean Firefox Dev install On MBP M1 2020 Monterey 12.5 MacOS is up to date. Crash ID bp-63427f0f-a1fc-45b0-84da-46f710220816 Crash report AdapterVendorID: … (read more)

I tried a clean Firefox Dev install On MBP M1 2020 Monterey 12.5 MacOS is up to date. Crash ID bp-63427f0f-a1fc-45b0-84da-46f710220816

Crash report AdapterVendorID: 0x106b AvailablePhysicalMemory: 4841553920 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20220811191329 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1660673653 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 ExperimentalFeatures: devtools.inspector.compatibility.enabled GraphicsNumActiveRenderers: 1 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1660616909 MacAvailableMemorySysctl: 87 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1660673624 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 538312704 ReleaseChannel: aurora SafeMode: 1 SecondsSinceLastCrash: 152 StartupCrash: 0 StartupTime: 1660673624 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"aarch64","buildId":"20220811191329","version":"104.0","vendor":"Mozilla","displayVersion":"104.0b9","platformVersion":"104.0","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"21.6.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2880,"screenHeight":1800,"scale":2},{"screenWidth":1920,"screenHeight":1080,"scale":1}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookPro17,1","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"aurora","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.newtabpage.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"browser.urlbar.suggest.bestmatch":true,"media.gmp-gmpopenh264.lastInstallStart":1659887702,"media.gmp-gmpopenh264.lastDownload":1659887702,"media.gmp-gmpopenh264.lastUpdate":1659887702,"media.gmp-manager.lastCheck":1660617143,"media.gmp-manager.lastEmptyCheck":1660617143,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"ddg","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:ddg@search.mozilla.org","name":"DuckDuckGo","origin":"default","submissionURL":"https://duckduckgo.com/?t=ffsb&q="}},"profile":{"creationDate":19198,"firstUseDate":19198},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"webcompat-reporter@mozilla.org":{"version":"1.5.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Report site compatibility issues on webcompat.com","name":"WebCompat Reporter","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188},"webcompat@mozilla.org":{"version":"104.0.0","scope":1,"type":"extension","updateDay":19215,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19188}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark color scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19198,"updateDay":19198},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2449.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"tcp-rollout-aurora-phase-iii-tcp-on-by-default-for-100-aurora-profiles":{"branch":"control","type":"nimbus-nimbus","enrollmentId":"6999ed06-b4b8-43ff-9815-7527485c4476"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPhysicalMemory: 17179869184 UptimeTS: 29.833333333333332 Vendor: Mozilla Version: 104.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by cfairhurst1 1 day ago

Last reply by Paul 1 day ago

Firefox consitently crashes on exit. Takes several minutes to open next time.

Running Firefox 103.0.2 (64 bit) over windows 10 on a Dell Latitude E5440. At the end of the day, I close Firefox. It takes several minutes for the 8 or so processes tha… (read more)

Running Firefox 103.0.2 (64 bit) over windows 10 on a Dell Latitude E5440.

At the end of the day, I close Firefox. It takes several minutes for the 8 or so processes that linger in the system to exit. 2 minutes after that, I get the Firefox Crashed pop-up. I always send the crash report.

On restart, Firefox takes 3-5 minutes to load data from contile-images.services.mozilla.com before I can actually use the browser.

This happens daily, whether Firefox is the first or last application closed, or whether I wait several minutes after everything else is closed before I close Firefox.

Are there settings I can change to prevent this?

Thanks,

--j

Asked by jade8 1 day ago

Last reply by cor-el 23 hours ago

Firefox hangs with some websites

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. W… (read more)

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. While scrolling I open interesting models with shift+click. At first opening models starts taking several seconds and some time later I can't scroll further down. Firefox shows a notification: "This page slows down Firefox".

YouTube videos won't start playing (again after opening with shift+click). Sometimes I can get them to start by clicking several points on the timeline and sliding back to the beginning. At first everything is fine, but after several videos the problem starts.

Google Chrome doesn't show this behaviour, but I would rather stay with Firefox.

Asked by yveske 1 day ago

Last reply by willjoe24421 1 day ago

Firefox making excessive connections to 1e100.net domain

Recently, I've seen Google searches slow down. At first, I took it as problems at Google. However, when Google started to ask me to verify I am a human more often than no… (read more)

Recently, I've seen Google searches slow down. At first, I took it as problems at Google. However, when Google started to ask me to verify I am a human more often than not, I decided to investigate the matter.

NetLimiter is showing a HUGE number of connections Firefox is making to the 1e100.net domain. Even with an empty tab open only. Refer to this 1e100.net explainer article to understand what 1e100.net is and does.

Is anyone else seeing this or has something happened to my Firefox 103.0.2 (64bit build)? Bitdefender isn't telling me it has been infected with anything so...

How do I start Firefox in a safe mode? i.e. without extensions enabled. I want to try seeing whether if its one of my addons.

Asked by laugher 1 day ago

Last reply by jonzn4SUSE 1 day ago

Lost Facebook content after refresh

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME… (read more)

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME REMOVE SET AS DEFAULT PROFILE LAUNCH PROFILE IN NEW BROWSER 2. Profile:MY NAME

  This is the profile in use and it cannot be deleted
  first line showing "yes"
  ONLY RENAME BUTTON AVAILABLE

I would go for the second since has my name on it and "it cannot be deleted, but, It doesnt have the "launch profile in new browser> I wish to hear from you before I do anything thanks

Asked by dona 2 days ago

Last reply by Terry 18 hours ago