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Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 5 months ago

Last reply by ingold42 2 days ago

Firefox lags whole computer when playing <video> elements

Whenever I view a video on for example https://old.reddit.com/r/nextfuckinglevel/comments/zg3lhv/the_coldest_temperature_ever_achieved_38/ or https://www.dr.dk/drtv/se/ju… (read more)

Whenever I view a video on for example https://old.reddit.com/r/nextfuckinglevel/comments/zg3lhv/the_coldest_temperature_ever_achieved_38/ or https://www.dr.dk/drtv/se/julehjertets-hemmelighed_-hvem-er-tyven_352532 my computer starts to lag, not just the video, my cursor skips around when moved.

This is on latest Nightly 109.0a1, but started after I switched from a AMD RX 570 4GB => AMD RX 6600 XT 8GB, never had the problem with the old vega based GPU.

What I have tried

  1. If I disable hardware acceleration the lag stops.
  2. If I start the browser in safe mode, the lag stops
  3. Playing it in Firefox 1.0.7.1 with HW accelration, no lag!
  4. Disabling all extensions, do not stop lag

If I look in task manager, there is nothing to report, no excessive cpu or memery usage


Cpu:3600 memory: 32GB

Asked by Mech0z 1 day ago

Last reply by banjijamp 1 day ago

Scrolling after version 107 is choppy

After updating firefox from version 106 to 107 scrolling and site animations is choppy. 107.0.1 didn't fix the problem. Device info: OS: Win7 CPU: i5-460M D. GPU: ati mob… (read more)

After updating firefox from version 106 to 107 scrolling and site animations is choppy. 107.0.1 didn't fix the problem.

Device info: OS: Win7 CPU: i5-460M D. GPU: ati mobility radeon HD5650

Asked by catmirror 1 week ago

Last reply by Terry 1 week ago

Constant crashing multiple times a day.

After the most recent Firefox update, my browser has been repeatedly crashing multiple times a day, but it doesn't even show up in the crash reports tab. In fact, the old… (read more)

After the most recent Firefox update, my browser has been repeatedly crashing multiple times a day, but it doesn't even show up in the crash reports tab. In fact, the oldest crash report had been from August. It'll start by freezing up, and then it will stop responding, and even if I wait for a bit, it never starts up again. Sometimes I cant even close it normally (like with the "would you like to close (insert program) or wait for it to respond?) panel) and have to resort to using the task manager. Other browsers work just fine, but Firefox has been a long time favorite, so I'm hesitant to stop using it altogether despite it's current issues.

I've tried just about everything, including troubleshooting mode - it still crashes - and refreshing it repeatedly. I've also tried uninstalling and reinstalling, doing full scans of my computer multiple times for malware - coming up empty - and doing full computer restarts as well. Nothing I've done has managed to work, and every other suggestion is something I've already tried. I'm even beginning to think it's a problem with my PC itself, even though Firefox is the only thing having this issue.

This never happened before the most recent update, and my current version is 106.0.2. I'm not sure what to do now, and I'm very tech-illiterate, so I'd like some help please.

Asked by p1nkdw3ll3rmask 1 month ago

Last reply by techguy150 1 month ago

exclude pinned tabs from "List all Tabs" . . . is back again with the newest update!!

exclude pinned tabs from "List all Tabs" This happened before and it is really annoying. All of the pinned tabs are now on the list of tabs dropdown where the non-pinned… (read more)

exclude pinned tabs from "List all Tabs"

This happened before and it is really annoying. All of the pinned tabs are now on the list of tabs dropdown where the non-pinned tabs should show. It is hard to work this way. Help!

Asked by trina2 1 month ago

Last reply by cor-el 1 month ago

Download failure

Firefox will not download anything from any website. Any time I try to access pdf, jpeg or what ever all I get is "download failed". I always need to resort to Edge to g… (read more)

Firefox will not download anything from any website. Any time I try to access pdf, jpeg or what ever all I get is "download failed". I always need to resort to Edge to get it, ready to be done with Firefox. Any suggestions for someone who is only mildly technical? I have tried opening in Firefox and Adobe, tried saving instead, nothing works

Asked by mdoherty 1 month ago

Last reply by Terry 1 month ago

Javascript

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I… (read more)

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

Asked by jalnet1 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

videos not playing

hi firefox support pls need help , for some reason my firefox wont play videos just youtube but other than that no i tried secure brose restar reintall erasing cookies an… (read more)

hi firefox support pls need help , for some reason my firefox wont play videos just youtube but other than that no i tried secure brose restar reintall erasing cookies and extension nothing seems to be the solution

Asked by orro_mzrxe56 2 months ago

Last reply by cor-el 2 months ago

I installed Firefox on my new computer. It always fails when doing a download.

I have checked my antivirus settings, reset Firefox, triple checked my settings but still fails. Did not have this issue on previous computer. I f I can't resolve will ha… (read more)

I have checked my antivirus settings, reset Firefox, triple checked my settings but still fails. Did not have this issue on previous computer. I f I can't resolve will have to delete.

Asked by mdoherty 3 months ago

Last reply by user104147805413306348376805769878442569366 3 months ago

error accessing gmail

Why do I get this message in firefox when I can open gmail in Microsoft Edge? Secure Connection Failed An error occurred during a connection to www.google.com. PR_END_OF_… (read more)

Why do I get this message in firefox when I can open gmail in Microsoft Edge?

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by salecat48 4 months ago

Last reply by cor-el 4 months ago

Firefox closing Yahoo Mail Tab on download of attachment

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say… (read more)

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say a PDF) or ask me where I want to save the attachment, but then the tab the Yahoo mail is open in will close once the attachment has opened/saved. Before, I could download/open/save or whatever and the Yahoo mail tab would remain open (as I would expect it to).

Any suggestions gratefully received.

Asked by Steve 4 months ago

Last reply by olsonda 2 months ago

Launching Firefox browser is VERY slow

Lauching Firefox browser onto desktop after starting is VERY slow. No other browser is slow to start. No suggestion about "fix slowness" in Firefox HELP is apparent. H… (read more)

Lauching Firefox browser onto desktop after starting is VERY slow. No other browser is slow to start. No suggestion about "fix slowness" in Firefox HELP is apparent. How to fix slow launching?

Asked by Carol Watson Koser 5 months ago

Last reply by Terry 5 months ago

can't access bookmarks or history in firefox

last sunday when i restarted my pc due to sluggishness with mozilla firefox and thunderbird, a problem occurred to disable the functionality of bookmarks (favorites) and … (read more)

last sunday when i restarted my pc due to sluggishness with mozilla firefox and thunderbird, a problem occurred to disable the functionality of bookmarks (favorites) and history; an error message pops up saying one of firefox's files is being used by another application, caused by a security program.  as a result, pressing control shift o for bookmarks library shows an empty tree view; typing a search entry in the editfield yields no results-bookmarks have all disappeared or are inaccessible. also i can't save a new bookmark with alt control d. later on i noticed my firefox browser had automatically updated, so this may be responsible for disabling functionalities of earlier firefox versions; i currently have firefox 107.0.1 on windows 7 machine.  does anyone know what i can do to re-enable the bookmarks functionality like it was before, and how to turn off automatic updates?  thanks.

Asked by drichardd 1 hour ago

Last reply by cor-el 1 hour ago

Strange Cache/Cookie Issues with OneDrive and Quickbooks

I have issues with these two sites only on Firefox, and never when using a private window in Firefox. I believe that they both started this past summer, I don't know exa… (read more)

I have issues with these two sites only on Firefox, and never when using a private window in Firefox. I believe that they both started this past summer, I don't know exactly when.

  1. 1 Quickbooks Online

https://accounts.intuit.com/app/sign-in? Their site does not remember my previous logins when using Firefox. It asks for 2FA every single time. If I use a private window, it will remember me for a certain amount of time and not require 2FA. I have contacted QB support several times about this issue and they say that it's not on their end.

  1. 2 Microsoft Onedrive

https://onedrive.live.com Nothing shows in the main screen, no files, nothing. It works fine in other browsers and in a private window in Firefox. I haven't yet contacted MS support, as this seems to be similar to issue #1.

Yes, I've cleared cache and cookies. Yes I've turned off ad-blocking. Nothing I've tried resolves either of these issues,

Asked by sheila14 3 hours ago

Last reply by cor-el 2 hours ago

OAuth working in Chrome and other browsers but Firefox does not fulfill the requests

Hey there! We have problems with our OAuth authentication in Firefox. There are 4 calls happening (3 Redirects). - Call To Login - Call To Authorize Endpoint - Call To Cl… (read more)

Hey there!

We have problems with our OAuth authentication in Firefox. There are 4 calls happening (3 Redirects).

- Call To Login - Call To Authorize Endpoint - Call To Client SignIn - Call To Client Homepage

The expected behavior would be

Login (302) -> Authorize (302) -> Client SignIn (302) -> Client Homepage (200)

This works in a few tested browsers. In Firefox the first three calls appear simultaneously without a status code in the network tab and the page keeps loading. After about 75 Seconds the page loading stops and the three status codes (302, 302, 302) appear. But the fourth request is missing in the network tab. (See attached images - Firefox is dark, Chrome is white)

I have redacted HAR files of both Firefox and Chrome if that helps.

Any idea why Firefox behaves like that?

Thank you for helping! Best, Chris

Asked by Chris6077 13 hours ago

Last reply by cor-el 1 hour ago

Gah your tab crashed happening on version 107 frequently.

Gah your tab crashed happening on version 107 frequently. Very annoying and I have gone through FFX Refresh. NO Change. Windows 10 64bit. Malwares is enabled and I have … (read more)

Gah your tab crashed happening on version 107 frequently. Very annoying and I have gone through FFX Refresh. NO Change. Windows 10 64bit. Malwares is enabled and I have Norton 360 running. There don't seem to be any solutions listed even though more than 42 posts having this problem, some since level 88! I usually have about 4 tabs open including Google calendar and Google contacts. Sometimes selecting a link from Thunderbird email just results in a blank page with the correct URL showing but page loading not completing. At other times clicking a link in one tab results in a new tab that then hangs the same way. At that stage, clicking on the other open tabs (Calendar etc) gives the Gah message. The only way to recover seems to be to stop and start FFX. Clicking on the buttons in the error message (Close Tab / Restore Tab) does nothing at all.

A solution would be welcomed.

Asked by jhjones 17 hours ago

Last reply by techguy150 11 hours ago

Again bluescreens (see 106.0.5) with 107.0.1 and my Gemini Lake CPU notebook, old codebase ?

I got again blue screens (see also Release Notes of 106.0.5) with 107.0.1 and my Gemini Lake CPU notebook, was an old codebase taken ? I get NO bluescreens (crash) with w… (read more)

I got again blue screens (see also Release Notes of 106.0.5) with 107.0.1 and my Gemini Lake CPU notebook, was an old codebase taken ? I get NO bluescreens (crash) with with 107.0, the only AddOn I loaded is uBlock Origin, nothing else. This is VERY annoying, saw this also with Firefox ESR, with ESR, there was no code fix for Gemini Lake CPUs.

Asked by peter.dassow 18 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago