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Sidebar removal

I now have a visible sidebar, after installing the latest update. The 'help' section says to click on the 'settings' icon in the sidebar. I have no buttons, at all, in th… (read more)

I now have a visible sidebar, after installing the latest update. The 'help' section says to click on the 'settings' icon in the sidebar. I have no buttons, at all, in the sidebar. It is blank white. How do I remove this thing?

Asked by waciwica 5 months ago

Last reply by TyDraniu 5 months ago

Certificate Question

In the "General" section of my Firefox Settings, it states that "Your browser is being managed by your organization." When I click on that, it shows the word "Certificat… (read more)

In the "General" section of my Firefox Settings, it states that "Your browser is being managed by your organization."

When I click on that, it shows the word "Certificates" under Policy Name, and "ImportEnterpriseRoots" under Policy Value.

Is this something that Firefox installed, or is it something a third-party (like my former company) installed on my computer.

Also, would this possibly slow down my computer?

Thanks for your feedback.

Asked by joandarren 5 months ago

Last reply by cor-el 5 months ago

Can't access a link under a website

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message: 400 Bad request Your browser sent an invalid request. I don't understa… (read more)

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message:

400 Bad request Your browser sent an invalid request.

I don't understand why or how to correct it.

Asked by Jeanne Mathews Connally 5 months ago

Last reply by T3cH 5 months ago

Session Lost due to Firefox Crash

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted.… (read more)

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

Asked by Darkmight11 5 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox and FancyZones in Windows 11

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZ… (read more)

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZone. I can also quickly arrange multiple separate Chrome windows into FancyZones without issue.

Firefox's interaction with FancyZones is not good. When I drag a tab out of a window, it doesn't allow me to snap it into a FancyZone. I first need to release left click, allowing the tab's new window to appear, then I can snap that window into a FancyZone.

The biggest occurs when I have multiple Firefox windows open and snap one of them into a FancyZone. Often, one of the open Firefox windows will spontaneously shrink itself in size. When I try to manually resize the window back to normal, it shrinks further and further, until it is an invisible sliver. The only solution when this occurs is to fully restart Firefox.

It seems strange that Firefox has such poor compatibility with FancyZones, which is growing in popularity along with other productivity tools in PowerToys. Wondering if anyone else has experienced these issues, if there is any workaround, or if there is a fix being worked on.

Asked by Beej 5 months ago

Last reply by TyDraniu 5 months ago

Freezing on both zoom meetings and team meetings.

I have used Firefox for years, but now it seems to be having problems with connectivity with both team meetings and zoom. Awful problems with meetings freezing or loss o… (read more)

I have used Firefox for years, but now it seems to be having problems with connectivity with both team meetings and zoom. Awful problems with meetings freezing or loss of connectivity.

Asked by avalon88 5 months ago

Last reply by jonzn4SUSE 5 months ago

Youtube PREMIUM videos start 11 seconds in.

using firefox premium in Mint 21.3 Cinnamon youtube videos always start 11 seconds in. i have NO ad-blockers. The same video using Chromium on the same platform does NOT … (read more)

using firefox premium in Mint 21.3 Cinnamon youtube videos always start 11 seconds in. i have NO ad-blockers. The same video using Chromium on the same platform does NOT act the same way. Wazzz-up?? tom t

Asked by thomas m. tordel jr. (Teemark Convair) 5 months ago

Last reply by markwarner22 5 months ago

the new Firefox does not do anything - how do I refresh Firefox so it will work

You have done it again by freezing Firefox in a dormant state after a new version get installed - please STOP this madness!!! How do I 'refreshen' this new version of br… (read more)

You have done it again by freezing Firefox in a dormant state after a new version get installed - please STOP this madness!!! How do I 'refreshen' this new version of browser??

Asked by Steve & Lynda 5 months ago

Last reply by jonzn4SUSE 5 months ago

FireFox desktop will not load (most) pages

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or brows… (read more)

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

Asked by emmy 5 months ago

Last reply by cor-el 5 months ago

no video controls usable in youtube with new firefox picture in picture

since firefox 133.0.3 i can no longer use video controls in youtube. youtube video controls (scrolling an sound volume) work when youtube is in firefox picture in picture… (read more)

since firefox 133.0.3 i can no longer use video controls in youtube. youtube video controls (scrolling an sound volume) work when youtube is in firefox picture in picture mode. when picture in picture is disabled in firefox settings youtube controls still not work.

thx for forcing me to use a feature i do not want. pls fix this.

Asked by JimdiGriz 5 months ago

Last reply by jonzn4SUSE 5 months ago

why have captcha at all.

why have captcha at all....paypal usually send code after anyway...poor eyesight means the low res racist/usa images are not clear and there are apps for bypassing...i am… (read more)

why have captcha at all....paypal usually send code after anyway...poor eyesight means the low res racist/usa images are not clear and there are apps for bypassing...i am fed up with doing them up to 10 times in a row

Asked by SP4RK Gruler 5 months ago

Last reply by markwarner22 5 months ago

How do I find my saved passwords ? I'd like to see all of them. I am too old for this :-)

Hello Can someone help me find all my saved passwords on Firefox ? I can't find them even though I always click on "save" when I want a password saved. Where are the… (read more)

Hello Can someone help me find all my saved passwords on Firefox ? I can't find them even though I always click on "save" when I want a password saved. Where are they ? I am on my PC running Windows 10 Thank you

Asked by ebanducci 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

INTERMITENT BLACK OR WHITE BLOCKS COVERING PARTS OF IMAGE ON SCREEN

Description: Intermittent black or white blocks partially covering parts of the image, this problem disappears when you open the same webpage in troubleshoot mode. Steps … (read more)

Description: Intermittent black or white blocks partially covering parts of the image, this problem disappears when you open the same webpage in troubleshoot mode. Steps to Reproduce: This problem I have is when i open an image inside a website I am subscribed too. It first occured about three weeks ago, I tried all the available cleaning tools cache etc to try to resolve this issue. As none of that worked and I had the computer quite a while, I decided to do a complete new Windows installation but the problem was still there. This problem occurs in The British Newspaper Archive website, Newspapers At Ancestry website and Ancestry.co.uk, this problem does not occur using any other browers. I can open the same webpage in both Windows Edge and Duck Duck Go browsers and the issue is not there. So, that suggests to me that the issue is in the Firefox Browser itself. I have tried opening the webpage in the Firefox troubleshoot mode, and the issue then disappears, but then as I re-open Firefox normally, the issue returns. I would appreciate any assistance you can give me to resolve this issue. Thanks.

Asked by phillip brown 5 months ago

Last reply by jonzn4SUSE 5 months ago