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Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 4 months ago

Last reply by cor-el 4 months ago

'Allow' button doesn't appear when I try to add a website microphone permission

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" no… (read more)

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" nothing happens.

Asked by rjdowson 4 months ago

Last reply by cor-el 4 months ago

Turn off translator popup but keep option to translate

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly tra… (read more)

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly translate a page in the address bar without having the popup jump in my face each time I open a new tab, forcing me to click it to make it go away? This would be a nice option but an extremely distracting presentation. thanks.

Asked by nopinkdragons 4 months ago

Last reply by zeroknight 4 months ago

Unable to access website

We can access the website www.focusadhdindy.com using Chrome, but when using Firefox, we notice that it requires an additional '/' (www.focusadhdindy.com/) to open. Pleas… (read more)

We can access the website www.focusadhdindy.com using Chrome, but when using Firefox, we notice that it requires an additional '/' (www.focusadhdindy.com/) to open. Please resolve this issue so that the website can be accessed from Firefox using the link www.focusadhdindy.com without the need for an additional trailing slash.

Asked by Harshit pandey 5 months ago

Last reply by zeroknight 5 months ago

Restoring history/book,arks/passwords after upgrade.

I just upgrade my firefox, but it did not import my history, cookies, bookmarks or passwords. I found a backup of the bookmarks (in a bookmarkbackups folder) but how do … (read more)

I just upgrade my firefox, but it did not import my history, cookies, bookmarks or passwords. I found a backup of the bookmarks (in a bookmarkbackups folder) but how do I restore the everything else?

Asked by ff122 5 months ago

Last reply by cor-el 5 months ago

Google sites crash Firefox tabs

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon. … (read more)

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon.

Asked by Adam Bassett 5 months ago

Last reply by zeroknight 5 months ago

Firefox 121.0.1 (64-bit) invalid file format error on youtube upload

Hello Just to report Firefox 121.0.1 (64-bit) unable to upload any video formats on youtube and always having invalid video format error. I'm unable to upload even that … (read more)

Hello

Just to report Firefox 121.0.1 (64-bit) unable to upload any video formats on youtube and always having invalid video format error. I'm unable to upload even that videos what was already successfully uploaded some times ago. I using Microsoft Edge now to upload on youtube and it is fine with all my videos. Hope you can fix soon.

Asked by SNov 5 months ago

Last reply by zeroknight 5 months ago

search jumps to address bar

search jumps to address bar. I NEED THIS TO STOP IT !!! DO YOU UNDERSTAND THIS IS NOT A GREAT THING for ‘Firefox'. Give us a click button to turn this unwanted or un… (read more)

search jumps to address bar. I NEED THIS TO STOP IT !!! DO YOU UNDERSTAND THIS IS NOT A GREAT THING for ‘Firefox'. Give us a click button to turn this unwanted or unneeded automatic feature. Please don't offer workaround goto edit deep function programing 'work with me' options, just turn it OFF.

Asked by robdeg 5 months ago

Last reply by cor-el 5 months ago

Starting Firefox

When I click the Firefox icon to start, it is minimized at the top of the creen, I clcik the enlarge button and it just moves it across the screen. I have to click it ag… (read more)

When I click the Firefox icon to start, it is minimized at the top of the creen, I clcik the enlarge button and it just moves it across the screen. I have to click it again to make it full size

Asked by summersbunch 5 months ago

Last reply by zeroknight 5 months ago

My account doesnt have any of the saved bookmark or password

Hi, I logged into my new laptop and because I forgot my password I used the forgot password option, but now when I login I dont have my previour saved profile and it see… (read more)

Hi,

I logged into my new laptop and because I forgot my password I used the forgot password option, but now when I login I dont have my previour saved profile and it seems to be a fresh profile.

All my bookmars and saved passwords are missing.

I have always used the same email address for login.

Thanks, Shah

Asked by Shah 5 months ago

Last reply by Paul 5 months ago

How to prevent Firefox for Windows from starting automatically with Windows start up

Windows 10 Pro v 22H2 Firefox 121.0.1 (64-bit) I have tried preventing Firefox from autostarting with Windows start up by examining these potential program starting loca… (read more)

Windows 10 Pro v 22H2 Firefox 121.0.1 (64-bit)

I have tried preventing Firefox from autostarting with Windows start up by examining these potential program starting locations:

Firefox-Settings-General: "Open Firefox automatically when your computer starts up": Option not available about:config - toolkit.winRegisterApplicationRestart - set to "false" No listing for Mozilla or Firefox in Windows 10 "Startup Apps" settings page No listing for Mozilla or Firefox in Windows 10 msconfig.exe/System Configuration-Startup No listing for Firefox in Windows 10 Task Scheduler No Firefox program in Windows 10 - %appdata%\Microsoft\Windows\Start Menu\Programs\Startup folder All Firefox extensions (2) are disabled

Where else should I be looking? Thank you

Asked by msmith2 5 months ago

Last reply by zeroknight 5 months ago

Lost session

Lost an open session in Firefox - folder sessionstore-backups doesn't contain anything. Not even the upgrade recovery. Lost or is there still something else I can do? Tha… (read more)

Lost an open session in Firefox - folder sessionstore-backups doesn't contain anything. Not even the upgrade recovery. Lost or is there still something else I can do? Thank you

Asked by Tomáš 5 months ago

Last reply by jonzn4SUSE 5 months ago

"this page is slowing down firefox"

I started getting this message today - "this page is slowing down firefox. To speed up your browser stop this page" How can I fix it other than to start using Safari. … (read more)

I started getting this message today - "this page is slowing down firefox. To speed up your browser stop this page" How can I fix it other than to start using Safari.

Asked by johnsclarkaia 5 months ago

Last reply by zeroknight 5 months ago

share screen in a google meeting

I was in a meeting and needed to show my screen. Clicked the button at bottom to share and schecked entire screen then allow....it said firefox wouldn't allow me to share… (read more)

I was in a meeting and needed to show my screen. Clicked the button at bottom to share and schecked entire screen then allow....it said firefox wouldn't allow me to share because of firefox. I also tried to just share Acrobat and had same result. What setting or plugin do I need to set to allow screen sharing in Google meet, microsoft team and zoom meetings?

Asked by kkerski 5 months ago

Last reply by cor-el 5 months ago

Restart to Keep Using Firefox

I feel like I've been seeing people online complaining about this for a couple of years now, and it's shocking to me that I still couldn't find a solution in a thorough g… (read more)

I feel like I've been seeing people online complaining about this for a couple of years now, and it's shocking to me that I still couldn't find a solution in a thorough google search. Has anyone found a fix for the mandatory restart Firefox now pushes whenever there's an update available? Basically, out of nowhere, the program will refuse to open any new tabs or load any pages, instead giving the error message in the image. A restart is forced, and all private tabs are lost without warning. This is completely unacceptable browser behavior. As far as I know, there is no setting or about:config option that will fix this. Has anyone found a work-around?

I've been a loyal Firefox user for a couple of decades at this point, but this nonsense has me seriously considering switching to something else. Thanks for any help anyone can offer.

Asked by vectorraptor 5 months ago

Last reply by zeroknight 5 months ago