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Avast Secure Browser imposes itself by opening on start up

Avast Secure Browser imposes itself by opening on start up despite my attempts to stop it doing so. AND despite Firefox being my default browser for over ten years and l… (read more)

Avast Secure Browser imposes itself by opening on start up despite my attempts to stop it doing so. AND despite Firefox being my default browser for over ten years and long before I started using Avast free antivirus. Avast has loaded it on , I never elected to do so ...but that said I do not wish to totally remove it from my lap top as it is, as it were, an insurance policy against Firefox becoming inoperable. I have explored switching off this attribute of avast browser in the browser but to date have been unsuccessful. As a retired man in my seventies I am limited in my peer group for finding anyone that is computer literate YET this technology is so beneficial to people such as myself I believe.

Asked by Pat Grey 2 months ago

Last reply by jonzn4SUSE 2 months ago

add phone link app to tel link

scenario: a website offers a phone number. user clicks phone number and firefox asks user to "choose an application to open the tel link." problem: phone link (aka. your … (read more)

scenario: a website offers a phone number. user clicks phone number and firefox asks user to "choose an application to open the tel link."

problem: phone link (aka. your phone) app is from the windows store and does not have a select-able .exe file.

concern: is there a way to access microsoft store apps with firefox that do not contain an application executable.

Asked by Insulus 2 months ago

Last reply by user104147805413306348376805769878442569366 2 months ago

Debugging crashes in complex environment with no crash report

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day. I most often see crashes in the middle of a Webex video conferenc… (read more)

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Asked by jlquinn 3 months ago

Last reply by jonzn4SUSE 2 months ago

My bookmark is now synced correctly

Hi support team, I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmark… (read more)

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Asked by lxfyc314 3 months ago

Last reply by Paul 3 months ago

"Sign in with Google" not working

I'm trying to sign in to a site that uses "Sign in with Google" but it's not working. I click the button, the page loads, but then the sign in with Google button comes ri… (read more)

I'm trying to sign in to a site that uses "Sign in with Google" but it's not working. I click the button, the page loads, but then the sign in with Google button comes right back. I've cleared cookies and cache and restarted my browser, disabled pop-up blocker, and tried in a private browsing session but its always the same thing

Asked by Tenley H 3 months ago

Last reply by cor-el 3 months ago

Background Startup

Firefox Start Up Automatically After System Boot Up And Using almost 50% of Gpu. Also Starts Automatically When I close All Tabs & Firefox Too. And When I close Firef… (read more)

Firefox Start Up Automatically After System Boot Up And Using almost 50% of Gpu. Also Starts Automatically When I close All Tabs & Firefox Too. And When I close Firefox From Task manager After Some Time it start automatically & CPU Usage is 50%

Asked by saurabhsubham.singh 3 months ago

Last reply by cor-el 3 months ago

SUGGESTION (Firefox focus for windows 10}

GOOD DAY FIREFOX SUPPORT YOU KNOW WHAT MAKE THINGS EVEN BETTER AND STRONGER FOR YOUR BUSINESS IS A COMPLETE FULL FIREFOX FOCUS FOR WINDOWS 10 ASWELL YOU KNOW HOW M… (read more)

GOOD DAY FIREFOX SUPPORT YOU KNOW WHAT MAKE THINGS EVEN BETTER AND STRONGER FOR YOUR BUSINESS IS A COMPLETE FULL FIREFOX FOCUS FOR WINDOWS 10 ASWELL YOU KNOW HOW MUCH YOUR CUSTOMERS\SUPPORTERS WOULD LIKE THAT YOU MUST GIVE US THE SAME FEATURES AS WHAT YOU.S HAVE ON THE ANDROID VERSION OF FIREFOX FOCUS IT WOULD GREATLY APPRECIATED ACCEPTED BY EVERYONE THAT USES YOUR PRODUCTS\BROWSERS

Asked by Donovan 3 months ago

Last reply by Paul 3 months ago

Restore Bookmarks in Windows11 on new Desktop

On my old Desktop with Windows10, I created and saved my bookmarks as backup *.json file on my backup drive. How do I copy this backup to Firefox on my new Desktop with W… (read more)

On my old Desktop with Windows10, I created and saved my bookmarks as backup *.json file on my backup drive. How do I copy this backup to Firefox on my new Desktop with Windows11? When I installed Firefox on my new Desktop, I don't see any way to access bookmarks (because I haven't copied the *.ison file??)

Asked by JChris 3 months ago

Last reply by user104147805413306348376805769878442569366 3 months ago

Firefox Asked to be Refreshed--now it won't work and my bookmarks are all gone :(

Today firefox prompted me to "refresh" itself. After doing so, the icon is now blank and won't open saying it's damaged or incomplete. I restarted my mac to see if it mi… (read more)

Today firefox prompted me to "refresh" itself. After doing so, the icon is now blank and won't open saying it's damaged or incomplete. I restarted my mac to see if it might come back, but I continue to get the same error message that firefox is damaged or incomplete.

I downloaded firefox again, but didn't replace the original one on my computer and while it works. I've lost ALL my bookmarks. I waded through ways to get them back but don't believe I ever made a manual copy of my bookmarks.

Is there any way to restore them? I hadn't used a firefox account before either but just made one today.

Thanks

Struggling with bookmarks

Asked by woj.johnny 3 months ago

Last reply by cor-el 3 months ago

Problem with NY Times loading

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started … (read more)

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started happening a few days ago. Can go back from article to home page either. Other sites are working. NY Times works on Chrome.

Asked by msljy 3 months ago

Last reply by cor-el 3 months ago

Google accounts sporadic and disconnecting only on Firefox/Windows

I've been trying to do some research on this and I've tested a number of results (clearing cache/cookies, running on Safe/Troubleshoot mode) but I'm still getting this er… (read more)

I've been trying to do some research on this and I've tested a number of results (clearing cache/cookies, running on Safe/Troubleshoot mode) but I'm still getting this error. I have also done a complete reinstall of the Firefox browser

I don't have any issue logging into any of the Google applications (gmail, youtube, drive, etc) on Chrome or Edge on my Windows machine, and I don't have any issues on my Mac running firefox, this issue seems to be specific to my Windows 10 OS on firefox.

It also occasionally works, so it's really confusing trying to debug what's going on (it works randomly if I refresh enough.

I'm not sure if it's related, but Youtube occasionally has issues connecting as well with the following issue. Any help would be greatly appreciated, I would really prefer this to work properly, otherwise I might end up having to switch browsers since it greatly effects a lot of things.

Asked by kevinyao93 3 months ago

Last reply by Dropa 3 months ago

How can we turn off the subtitle in the PiP mode/frame but still have the subtitle in the original tab?

While there are a lot of benefits of having the subtitles in the PiP mode/windows, it also brings a lot of issues too since it block the contents of the video. ( Yes. we … (read more)

While there are a lot of benefits of having the subtitles in the PiP mode/windows, it also brings a lot of issues too since it block the contents of the video. ( Yes. we can turn off the subtitle as needed). Wonder Firefox offer a solution where the subtitle is played in the original tab and the pop-out pip window can choose to show subtitle or not ? Thank you.

Asked by dimof18187 3 months ago

Last reply by varun24kaushal 2 months ago