Showing questions tagged: Show all questions

Video Won't Play in Browser

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinni… (read more)

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinning wheel. I see other people are having the same issue but I haven't seen a solution. Any ideas or help appreciated.

Asked by janswers 5 months ago

Last reply by dave447 4 months ago

enable WebGL

I am trying to upload my picture as an avatar in Gravatar. I keep getting an error message and it won't upload. I read the following message--Please note: If you encounte… (read more)

I am trying to upload my picture as an avatar in Gravatar. I keep getting an error message and it won't upload. I read the following message--Please note: If you encounter the error message, “WebGL is not supported or disabled in your browser,” please ensure that the necessary browser settings are enabled.

I'm wondering how I do that.

Asked by csosborne004 3 months ago

Last reply by TyDraniu 3 months ago

New update - Firefox Nightly 137.0a1 - Help change settings

When I click application menu or add-ons icons, the menus open to the left of the screen and this is very annoying and inconvenient. Please advise on how to correct t… (read more)

    • When I click application menu or add-ons icons, the menus open to the left of the screen and this is very annoying and inconvenient. Please advise on how to correct this after the update.

Asked by neo.hazard1 5 months ago

Last reply by Standard8 5 months ago

Native tab groups "Save and close group" - group irretrievable

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears… (read more)

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Asked by cs101 5 months ago

Last reply by TyDraniu 1 month ago

My Gmail Account recovery

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the sam… (read more)

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the same, the number is available, then why is the IP address not matching? Please solve two. step verification problem Gmail. [edited] @gmail.com My old device lost New device access no Please my Gmail account recovery My old backup good no access Backup code recover please help Same email OTP recover please

My Gmail Id [edited] @gmail.com

Asked by Rasel Vai 4 months ago

Last reply by James (On Leave) 4 months ago

After the update, the mouse wheel in the browser stopped working.

After the last update, the mouse wheel in the browser stopped working. This is very inconvenient, the pages do not scroll with the mouse wheel, only with the arrows on th… (read more)

After the last update, the mouse wheel in the browser stopped working. This is very inconvenient, the pages do not scroll with the mouse wheel, only with the arrows on the keyboard.

Asked by vega_90 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Home page doesnt show with the selections I am making

It's not showing recent activity - only blank grey boxes. And its not showing my things saved in pocket at all even though I've selected in settings to show it. Im usin… (read more)

It's not showing recent activity - only blank grey boxes. And its not showing my things saved in pocket at all even though I've selected in settings to show it.

Im using version - 135.0 (aarch64) - it says its up to date.

Asked by Christy Schmid 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

captcha failure

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the… (read more)

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

Asked by 231kent 5 months ago

Last reply by zippitee 1 month ago

Accessing bellsouth.net email account

Suddenly cannot access my bellsouth.net email account. However, I have no problems when using the Brave site. Any non-snarky suggestions to regain access using Firefox?… (read more)

Suddenly cannot access my bellsouth.net email account. However, I have no problems when using the Brave site. Any non-snarky suggestions to regain access using Firefox?

Asked by Falfel 5 months ago

Last reply by careca 5 months ago

your account has been locked for security reasons

your account has been locked for security reasons>> for quite sometime and i can find how to fix it! my account is [edited] @gmail.com by typing and password and it… (read more)

your account has been locked for security reasons>> for quite sometime and i can find how to fix it! my account is [edited] @gmail.com by typing and password and it keep saying 'your account has been locked for security reasons': can you guys tell me how to fix!

Asked by ZM Kyaw 5 months ago

Last reply by yeflius 5 months ago

Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (read more)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 5 months ago

Last reply by NoahSUMO 5 months ago

GMail not working in Firefox.

Hi, I have recently found some features of GMail are not working in Firefox. File attachments fail to attach, the spellchecker , though selected in settings, won't chec… (read more)

Hi, I have recently found some features of GMail are not working in Firefox. File attachments fail to attach, the spellchecker , though selected in settings, won't check spelling to name but two. I have disable the ad blocker but no change. The same GMail account works fine in MS Edge. I would welcome suggestions to resolve these issues as I much prefer working in Firefox. Thank you.

Asked by Kjm 5 months ago

Last reply by jonzn4SUSE 5 months ago

Download YouTube Videos

I would like to be able to download YouTube videos. Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini? I tried Video DownloadHelpe… (read more)

I would like to be able to download YouTube videos.

Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini?

I tried Video DownloadHelper and YouTube Video Downloader and didn't see any action.

Do I need to setup settings a certain way to make it work?

What are the steps to make it work?

Thank you for your assistance.

Asked by blejt3im1 6 months ago

Last reply by berlin 4 weeks ago